Resume

Sign in

Manager Customer Service

Location:
Bangalore, Karnataka, India
Salary:
900000
Posted:
December 20, 2018

Contact this candidate

Resume:

Santosh Kumar B T

CONTACT INFORMATION:

No. *0, 17 E Main Road, 5th Block Koramangala, Bengaluru- 560 095

MOBILE:

+91-953*******

E-MAIL:

ac70tw@r.postjobfree.com

PERSONAL DETAILS:

D.O.B: 20th Jul 1986

GENDER : MALE

NATIONALITY :INDIAN

LANGUAGES KNOWN :

English

Hindi

Telugu

Kannada

Tamil

STATEMENT OF PURPOSE

Intend to build a career with leading corporate of Hi-tech environment with committed and dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in challenging and creative world.

ACADEMIC RECORD

MASTER OF BUSINESS ADMINISTRATION (MBA)

Karnataka State Open University (Pursuing)

Administration and HR

BACHELOR OF COMMERCE (B.com)

R B A N M's First Grade College

PUC

St. Francis Junior College

SSLC

Shanthi Niketan High School

WORK EXPERIENCE

Currently working with Embassy Services Private Limited: (Wework)

(16-Jul-2017 to 09-Oct-18).

Position: Assistant Manager Facilities

Roles & Responsibilities

General Administration and Facility Management

Coordinating with the external vendor

Bill submission, processing and Payment of bills

Documentation and Courier Management

Procurement of Fixed Assets and daily requirement

Handling of AHU, CSU and Electrical issue

Managing of Technical, Housekeeping and Security Guard

Parking allocation to the employee

Asset Tracking and Management of data

Coordination with clients about their event management

Handling of Tickets (Zendesk Tickets – Internal Complaints)

Fractal Analytics Private Limited: (September 2014 to 15-Jul-2017).

Position: Manager Administration and Facility

Roles & Responsibilities

General Administration and Facility Management

Coordinating with the external vendor

Bill submission, processing and Payment of bills

Documentation and Courier Management

Procurement of Fixed Assets and daily requirement

Handling of AHU and Electrical issue

Managing of Cafeteria, Housekeeping and Security Guard

Parking allocation to the employee

Co-ordination with the builder

Co-ordination with SEZ

Asset Tracking and Management of data

iValue InfoSolutions Private Limited: 7 Months(January 2014 to July 2014)

Position: Admin Executive

Roles & Responsibilities

Medical Claims, Travel Claims, Local Claims and IVBP Claims

Vendor Management (Printing,Transport, Electrical, Air Conditioners related to AMCs and others)

Policy making and procuring the office requirements

Coordinating with HR Dept. in conducting team activities.

General Administration of the premises

Managing Pantry, Housekeeping and Security Staff

Checklist Management

Repair and Maintenance

Petty Cash Handling

Bill Submission, Processing and Payment of Bills

Documentation & Courier Management

Maintenance of Cafeteria and Pantry

Tricon Infotech Private Limited: 10 Months (February 2013 - October 2013).

Position: Admin Executive

Roles & Responsibilities

Vendor Management (Printing,Transport, Electrical, Air Conditioners related to AMCs and others)

Policy making and procuring the office requirements

Coordinating with HR Dept. in conducting team activities.

General Administration of the premises

Managing Pantry, Housekeeping and Security Staff

Checklist Management

Repair and Maintenance

Petty Cash Handling

Bill Submission, Processing and Payment of Bills

Documentation & Courier Management

Maintenance of Cafeteria and Pantry.

First American India Private Limited: 1 Year 8 Months (April 2010-December 2011) Position: Admin Executive

Position:Process Associate

Roles & Responsibilities

Working with Different Regions.

Ensure all the orders assigned are closed within the time given.

Ensure the accuracy 100%.

Searching on the property to issue preliminary report

Identify the Customer Request

Delivery the Documents to the clients as per the prescribed mode by using the FAST (First American Standard Time)

Software Applications used:

Fast Web

Data Tree

HRIS

TECHNICAL & SOFT SKILLS

Basic in Computer Application, Familiar in operating system, Windows-XP, 2007, Microsoft Office, E-mail and Internet.

Capable to quickly learn new technology and adapt to new environment.

Willing to contribute positively to the organization.

Establish and maintain productive working relationship with management, clients and team members.

DECLARATION

I confirm that the information provided by me is true to the best of my knowledge and belief.

Date :

Place :Bangalore

Santosh Kumar B T



Contact this candidate