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Customer Service Front Office

Location:
Pomona, CA
Salary:
15.00
Posted:
December 20, 2018

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Resume:

Lydia Marcial

Setting Rep Lunch for office - Dr. Andrew Thio Pain Management Inc

Pomona, CA 91767

ac70t6@r.postjobfree.com

562-***-****

Highly motivated and hardworking professional interested in working in medical environment with a potential for growth.

Work Experience

Setting Rep Lunch for office

Dr. Andrew Thio Pain Management Inc - Murrieta, CA April 2007 to Present

Murrieta Ca.

04/2007-Present

Supervising Front Office, checking patients in/out for Three Doctors, Taking care of all three Doctors Schedule, Coordinating patient surgical procedures and appointments, answering multi-line phones, Taking Phone Messages off Putting them into EMR, Returning messages obtaining medical eligibility and authorizations from a wide variety of medical insurances entering patient data, assisting physicians with patient triage, performing and logging all monetary transactions, Cleaning/stocking all multiple Satellite offices, Traveling to 5 satellite offices & checking Patients In/Out, Prepping and Pulling charts, Setting Rep Lunch for office. Sending referrals for Both Follow up, in Office Procedures, And O.R. Procedures Front Desk Receptionist/ referrals

university pain consultant - Riverside, CA

May 2007 to July 2018

i did front office for 5 doctors and referrals verified insurances for all patients traveled to different offices collected copays

County of Los Angeles Public Library - Whittier, CA October 1997 to September 2006

Responsible for processing inventory control, retrieving and storing books, assisting with computer information research, answering multi-line phones and performing monetary transactions. Filing, and alphabetizing all books. Retrieve send list, check in /check out Collecting late fees

Library Aide

County of Los Angeles Public Library - Montebello, CA October 1995 to September 1997

customer service, check in/check out books, collecting fees, processing inventory control, storing books, assisting with computer information researching. Answering Multi-line phones, filing, Organizing Summer Programs for Kids. Education

Cerritos Community College

2007

EI Rancho High School

Additional Information

Administrative Skills:

Type 45WPM

Scheduling

Medical abbreviation

Data Entry

O.R. Scheduling

Clinic Skills:

Rooming patients

Medication Interpretation

CPT & ICD-9 Coding

Insurance Claims

Ms. Word

Bilingual English/Spanish Telephone Techniques

Collections

Patient Records

Insurance Verification

Checking Eligibility

Filing



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