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Sales Customer Service

Charlotte, North Carolina, United States
December 20, 2018

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Richard Kit Arrington

**** ******** ****** **********, ** 35242 205-***-****

Summary Of Qualifications

Proven sales professional offering 10+ years of experience in sales and business development as well as an in-depth understanding of the entire sales cycle process. Experienced in activity-driven sales with strong qualifications in identifying opportunities to accelerate growth, increase revenues, and improve profit contributions. Demonstrated ability to provide hard work and leadership while maintaining focus on revenue and longevity. Highly motivated professional with excellent problem solving and effective time management skills. Skilled at performing in a results-oriented sales culture. Consistently provide excellent follow-through with the ability to maximize revenues while consistently meeting and exceeding aggressive sales goals.

New Business Development

Territory Sales Experience

Customer Service

Conflict Resolution

Excellent Presentation Skills

Expertise in Sales and Marketing

Professional Experience

Blackwatch Sports Performance Birmingham, AL

Business Development and Sales Director November 2015 – Present

Lead in the development of new business for sports facility and provide leadership for relationship building.

Oversee and manage the strategic growth of sports facility from an expansion and logistical perspective.

Provide organizational leadership and active participation in marketing strategies and sales growth.

Responsible for identifying process changes to improve retention rates and increase the customer experience.

Gather strategic marketing and competitive intelligence to provide guidance for new marketing strategies.

Rightpathways Birmingham, AL

Medical Sales Representative January 2014 – February 2016

Achieved/established company monthly and quarterly sales quotas by selling DNA testing to doctors.

Provided excellent customer service by resolving client complaints in timely and professional manner.

Created new sales strategies and programs, resulting in improved profitability for territory accounts.

Identified and secured opportunities to develop incremental business within key customer verticals.

MortgageBanc, LLC. Birmingham, AL

Mortgage Planner July 2008 – January 2014

Established solid mortgage selling force with Realtors in the Birmingham Metro Area. Coordinated the closing Attorneys, appraisers, title reps, and closing department once the loan had final approval.

Assigned for building strong client database with home buyers, real estate agents, and their clients.

MortgageSouth Birmingham, AL

Mortgage Loan Officer July 2004 – July 2008

Led company in capture rate of 18 out 24 months at 28.4%. Established solid mortgage selling force in the RealtySouth, Chelsea Branch. Worked directly with both experienced and new real estate agents.

Coordinated attorneys, appraisers, title reps, and closing department once the loan had final approval.

Called on Realtors and their customers. Developed Chelsea Community Mortgage Educational Program.

Management recognized for outstanding performance: Employee of the Month – MortgageAmerica (2 times).


University of Alabama – Master’s Degree in Exercise Physiology

Samford University – Bachelor of Science in Biology

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