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Customer Service Data Entry

Gardena, California, 90247, United States
December 19, 2018

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Marlen Kinsey

Chartroom Clerk

Gardena, CA ***** - 310-***-****

Having served six years in the military gives me the ability to intercept and comprehend all instructions. It also allows me the ability to act and react quickly and to be able to withstand considerable and continuing pressure to substantial changes in volume of work and meet deadlines. WORK EXPERIENCE


Triumph-Aerostructures - Hawthorne, CA - October 2012 to November 2012 Recieving of aircraft parts through freight by requsition numbers to be inputed into data system to be tracked to different departments throughout the working facility. Chartroom Clerk

Kaiser Permanente - December 2003 to August 2009

• Responsible for pulling patient charts and made sure they were re-filed in the proper alphabetical and numeric order

• Requested copies of doctor's orders and reactivated inactive records, delivery of charts to other departments on rush order from doctors on-site.

• Responsible for data entry and billing support for all staff

• Prepared insurance reports including patient's amount due, cost of procedures, and personal information

• Performed general office duties as needed such as faxing, copying, mail distribution, and distributed full chart boxes to appropriate locations using inner-office cart. ESL Instructor

Boston Academy, Japan - Boston, MA - March 1999 to August 2001

• Taught English to Japanese people as a second language. Ramp Agent

Dyne Air - Los Angeles, CA - June 1995 to February 1996 Responsibilities

Load & unload aircrafts of passenger's baggage.


To load and unload aircrafts to meet departure time and arrival time . Skills Used

Safety was and still top priority among ramp agents. Paying close attention to detail when and around taxing aircrafts.

Security Guard

Pedus Service - August 1994 to January 1995

• Responsible for customer safety and security of merchandise

• Patrolled parking facilities and buildings

• Maintained running log of delivery trucks, visitors, and personnel entering and leaving the facility

• Trained new security personnel

Petty Officer Third Class

United States Navy - November 1986 to October 1993

• Responsible for the detection and correction of errors in all narrative and data message traffic

• Responsible for the regular distribution of communications to over 65 personnel, documenting them into the system

• Operated computer assisted telecommunications systems, etc.

• Supervised and trained 12 personnel in computed interface between technical control and message and fleet centers


Telecommunications School

Gardena High School - San Diego, CA



Service Country: US

Branch: Navy

Rank: E4

November 1986 to October 1993


Type 30 wpm

-Microsoft Windows 95/98

-Proficient in Microsoft Word

- Speak Japanese (Fair Ability)

- Extensive customer service experience

- Exceptional oral and written communication

- Ability to handle confidential documents & information

- Strong filing and organizational abilities

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