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Executive Medical

Jacksonville, Florida, United States
December 19, 2018

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Technical Skills Summary:

Software: MS Word, Excel, Adobe Suite, emr, Power Chart, Eemr, Familiarity with IOS and Android mobile Platforms, Quick Books, ADP, Windows XP, Office Administration Support: Routed faxes to recipients and assisting Right Fax users in the resolution of facsimile transmission problems, coordinated transportation for clients and staff, greet customers.


Career Coach (Temp.) Eckerd Connect April 2018- June 2018

Maintain case records detailing service needs and activities/arrangements for their fulfillment, according to data-management procedures established by program management and the funding sources. Deliver skills training in software applications, work readiness skills and the development of basic remedial skills in math and reading. Develop presentation and facilitation skills to engage students in meeting program goals. Deliver program curriculum/objectives in classroom/simulated workplace environment. Data and paperwork management.

Executive Director Healing Women of Atlanta March 2013- March 2018

Hired and managed a staff of twenty. Planned meetings with board members and staff and develop training for new and existing staff. Met with individual departments to discuss goals and specific programs. Managed books with financial director. Managed multiple projects alone with executive team. Met with executive staff to learn about programs and any concerns happening in various departments that needed immediate attention. Managed four housing units with 60 tenants annually.

Patient Access Specialist II Emory Healthcare (Human Genetics/Urology) January 2016- March 2017

Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.

Schedules appointments and enters appointment date and time into computerized scheduler with a high rate of accuracy.

Enters confidential personal health information and financial information into computerized system with a high rate of accuracy. Complies with federal and local laws in ensuring patient privacy.

Order Entry submitted for patients.

Reviews medical records for completeness, assembles records into standard order, and files records in designated areas according to applicable alphabetic and numeric filing systems. Billed insurance companies and request to VA.

Admission Advisor and Recruiter/ Tech Support ITT Technical Institute February 2013- February 2016

Manage inquiries to achieve prompt contact and performance activity; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals. Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for admission based upon career goal compatibility. Made outbound calls, Conduct campus tours, recruitment fairs at high schools, review and edit financial aid forms. Assist customers in resolving computer-related issues with new appointment system.

Case Management Manager Department of Children and Families Services February 2011 - March 2013

Handle case assignments, draft service plans, review case progress and determine case closure, help clients achieve wellness and autonomy. I also, facilitated multiple care aspects and helped patients make informed decisions by acting as their advocate regarding their clinical status and treatment options. I developed effective working relations and cooperate with medical team throughout the entire case management process. Lead a team of five individuals that improved the department completion rate by thirty percent.

EDUCATION: Clayton State University, Morrow, Georgia Bachelor of Science in Healthcare Management

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