Hugh T. Williams Lead Quality Control Technician
ac708z@r.postjobfree.com 708-***-**** Glenwood, IL 60425
An experienced Production Supervisor with expertise in Quality Control and Health & Safety. Excellent interpersonal skills including mentorship, hands-on team leadership, cross-functional collaboration, and customer relationship management. Proven history of improving efficiency, reducing waste, and delivering cost savings by implementing Kaizen, 5S, and Lean principles. Areas of Expertise include:
Quality Control
Team Coaching & Mentorship
SAP
Research & Development
New Product Evaluations
Production Management
Continuous Production Scheduling
Production Run Analysis
Root Cause Analysis
ISO:9001
Health & Safety (OSHA)
Standard Operating Procedures
Scrap Reduction
Kaizen, 5S, Lean Principles
COA & COC Preparation
Professional Experience
ARMACELL LLC South Holland, IL 2015 - Present
Lead Quality Control Lab Technician
Oversee daily activities of QA laboratory, including scheduling and prioritizing testing procedures. Train QA technicians on new methods. Assist Technical Manager and Sales team with Research & Development testing and new product evaluations. Prepare COCs and COAs for customer deliveries. Resolve customer claims by identifying problems and using root cause analysis to suggest solutions. Perform weekly verification of all calibrated tools and maintain log for ISO audits.
Key Accomplishments:
Ensure compliance with lab safety standards; participate in annual safety meetings.
Played a key role in upgrade to ISO:2001 2015 standards.
Fill in for Production Supervisor as needed.
Improved workplace efficiency by implementing WCM principles.
Developed Standard Operating Procedures (SOPs) for Lab and Quality.
VESUVIUS LLC Chicago Heights, IL 2010 - 2015
Quality Control Lab Technician
Tested incoming raw goods using Brookfied viscosity tester, Smith extrusion pressure machine, and particle size shakers. Checked production batches using lab mixers, adjusting production formula as necessary. Inspected all labels before shipping and created COAs for shipments. Audited existing stock for expiration.
ARMACELL LLC South Holland, IL 1995 - 2009
Quality Control Lab Technician 2007 – 2009
Performed random sampling and testing on all incoming raw materials. Tested LDPE with Plastomer using ASTM procedure. Completed dimensional inspections using scales and micrometers. Entered all test results and production records into data repository using Excel, Access, and SAP. Performed daily product testing and special certification testing on final products using Instron and Zwick-Roell testing maching in compliance with ASTM procedures. Identified and labeled nonconforming materials.
Key Accomplishments:
Lead team to test out and create a holding oven enabling increased production 15%.
Production Supervisor 2005 - 2007
Supervised a production team of 25 union employees, ensuring a safe work environment by implementing daily safety talks. Contributed current production data to daily management meetings. Scheduled work assignments and overtime to ensure continuous production. Provided hands-on team leadership through the problem-solving process to assist team members with the identification and resolution of problem areas. Entered all consumption into shift reports and SAP. Gained experience with twin screw and single screw extrusion.
Key Accomplishments:
Developed SOPs for production team training plan.
Ensured all KPI boards were up to date and supported Kaizen events.
Delivered cost savings by implementing Lean Manufacturing and ISO principles to comply with internal standards.
Reduced scrap by 5% each year by analyzing production runs and making recommendations for improvement.
Quality Control Lab Technician 1995 - 2005
Education & Training
Bachelor of Arts, Communications Columbia Collage, Chicago, IL
SPC Seminar Callison Consulting (RBX Industries)