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Customer Service Medical Assistant

Hammond, IN
December 22, 2018

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Shanta R. Dawson

**** ****** ***.

Hammond Indiana



Looking to gain experience and knowledge to utilize my skills for better growth.


Ability to lead, train, and maintain a enthusiastic productive work performance while being self motivated to get job done.cleanliness, great customer service, excellent time management, organized, independent, self-reliant, positive attitude, eager to learn new things, team player, fast learner, reliable, motivated, ambitious EXPERIENCE

Mcdonald's, Hammond, Indiana(Crew Member)

Sept 2017-PRESENT

● Grill worker- Make sure that lunch is cooked and the sandwiches are made. Also make sure that breakfast is made when it's time to serve it.

● Make sure the kitchen is cleaned and everything is stocked for the next shift.

● Back booth-Take orders on the headset, cash out the customers, ring up customers orders

● Window/Runner- bagged up food for customers, handed food and drinks out to customer

● Stocked front counter and Drive thru for next shift, cleaned counters, mopped floor, washed dishes, and pulled trash.Employee of the month (January 2017) Subway, Hammond, Indiana - Sandwich Artist

Aug 2016 - Sept 2017

● Create the perfect sandwich for customers

● Ring out all transactions

● Within 6 mths was promoted to crew lead

● Open/close store

Walmart, Country Club Hills-Sales Associate

Aug 2014 - Nov 2016

● Inventory

● Stocker

● Greet customers

● Cashier

● Backroom unloader

Simply Fashion, Chicago Heights -Sales Associate

June 2012 - March 2013

● Greet Customers

● Process Shipment

● Merchandising

● Cashier

● Inventory

● Monitor fitting rooms

C.W Price, Matteson IL-Sales Associate

July 2011 - April 2012

● Greet customers

● Price tagging

● Inventory

● Process shipment

● Price changing

● Merchandising


Bloom High School- High School Diploma

Aug 2005- May 2009

● Honor roll all 4 years

● Drama club

● Cheer/pom squad

Everest College- Merrillville In.Medical Assistant Aug 2009 - May 2010

● Vital signs

● CPR certified

● Hippo/OSHA certified

● EKGs

● Billing/Coding

● Administering Shots

● Blood drawing

● Urinalysis testing

● Dean's list

● President list

Reference Upon Request

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