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Management Manager

New York City, NY
December 22, 2018

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Jelena S. Bogich, HCS, SPHR

** **** ******, *** ***, New York, NY 10005 M 615-***-****

A highly accomplished, dynamic, and driven human capital strategist with extensive experience developing, shaping and executing human capital strategies. Established 15+ year record of institutionalizing talent practices aimed at building workforce capabilities, creating a strong talent mindset, and enhancing operational efficiency. A strategic thinker and problem solver with a keen eye for building talent practices that drive performance and optimize alignment with business objectives. A passionate advocate with an unrelenting commitment to collaboration and fostering a culture of superior engagement and business results.

Key Capabilities

Talent Management Performance Management Compensation & Rewards

Learning & Development Succession Planning & Management

Organizational Design & Development Change Management

Team Leadership & Motivation Coaching & Mentoring

Talent Acquisition Engagement & Retention

International Human Capital Management

HCM Talent Management Systems

Professional Experience

CityMD, New York, NY 2015 to March, 2018

Innovative urgent healthcare delivery company with 70 locations and 1600+ employees.

Vice President – Talent Management: Provide strategic direction and guidance on talent management to senior leaders and HR business partners. Build and advise on best talent practices aimed at supporting business strategy and attracting, motivating, and retaining top talent. Execute annual performance and compensation review. Perform ongoing market compensation analysis for key roles. Conduct new and ongoing leader education across enterprise.

Conceived and launched performance review process for physician, site operations, and corporate staff. Defined key competencies and behaviors needed for success in every position, and incorporated metrics with performance review process.

Aligned pay and performance by enacting new compensation philosophy that better distinguished levels of employee contribution and impact.

Led implementation of company’s first human capital management system, powered by Workday. Designed and implemented performance management and compensation modules that standardized enterprise-wide performance and compensation review process. Streamlined payroll and benefits administration and processing by implementing Workday payroll and benefits modules.

Instituted CityMD Leadership Academy to better educate new leaders on company’s talent management practices.

Designed and institutionalized CityMD’s corporate titling and hierarchy.

Executed analysis of all existing CityMD positions, resulting in role descriptions clearly defining duties, responsibilities, and expectations for all positions across the organization.

Humana Inc., Louisville, KY 2005 to 2015

Fortune 100 health insurance and solutions company with 55K employees and $41.3B revenue.

Program Manager – Talent Management & Development (2013 to 2015): Provided guidance on talent review process, philosophy, and underlying technology. Facilitated newly acquired organizations’ migration to company’s talent management process. Delivered ongoing education to HR business partners on talent review process methodology and accompanying system functionality. Conducted in-person process guidance sessions for 1200 leaders.

Launched new performance management process benefiting entire 55K employee population. Established associated review platform with functionality including goals management, talent profiles, talent pooling, and Humana’s own online talent grid.

Designed company’s Talent Center, a central hub for all talent management activities. Center included Tools & Resources site, housing all education and guidance materials for each activity.

Human Capital Consultant (2012 to 2013): Led enterprise-wide integration of talent review process with human capital management practices. Advised and partnered with company’s learning leaders and HR business leaders to execute and institutionalize talent reviews, providing guidance on best practices and methodology.

Co-led design and implementation of new performance management process.

Led design and configuration of functionality to drive and support talent reviews. Project granted enterprise a one-stop shop for talent intelligence, allowing leaders to better understand and act on bench strength and key capability gaps.

Process Manager – Talent Management & Development (2009 to 2012): Served as architect and owner of organization’s talent review process. Led projects and initiatives to deepen knowledge of company’s talent portfolio, pinpoint investments needed to close human capital gaps, and build bench strength.

Spearheaded creation of Talent Grid that enabled organization to differentiate staff based on potential and impact; deploy talent more strategically; and hone a growth and development strategy for every individual.

Created practical framework for integrated talent management strategy that resulted in a more agile organization offering real-time alignment with business objectives.

Consultant – Humana Europe HR Business Leadership Group (2008 to 2009): Executed and maintained payroll, stakeholder pension scheme, and wellness scheme for Humana Europe Ltd. Helped design and integrate human capital strategies with key business initiatives.

Played key role in creating and executing company’s expatriate policy and procedures.

Awarded a North STAR award for outstanding contribution to Humana Europe’s success.

Human Capital Analyst – Compensation (2007 to 2008): Co-managed annual Executive Compensation Planning process including short- and long-term incentives and equity. Provided compensation guidance and support to various leaders and their respective groups.

Executed Management Incentive Program (MIP) for 1,600 participants companywide.

Awarded a Shining STAR Award for demonstrating personal commitment to successful outcomes.

Talent Acquisition Consultant (2005 to 2007): Engaged in full lifecycle recruiting for company’s Finance, Marketing, HR, and Clinical Guidance organizations. Provided guidance and facilitated the talent acquisition process to a wide array of Humana’s business leaders. Developed talent acquisition strategies consistent with broader organization goals.

Coordinated hire of 8 pharmacy call center classes with 160 new pharmacy specialists, achieving exceptional time and quality of hire metrics.

Awarded a CEO Service Award for consistent delivery of exceptional service and commitment to Humana’s goals.

Prior Experience Highlights

Graduate Intern, Schreiber Foods, Corporate Human Resources – Conducted quality of hire analysis reviewing performance and retention rates of new hires over past 5 years.

Intern, Arthur Andersen Worldwide, Human Capital Performance & Learning – Designed and executed international corporate tax training session for 350 professional corporate tax consultants across EMEIA countries.


Vice President, Society of International Management (SIM) at Krannert Graduate School of Management

Local Chapter President, ASPCA

Chapter President, Amnesty International

Professional Development

Talent Management Institute – Executive Development at University of North Carolina at Chapel Hill Kenan-Fagler Business School

David Rock (Neuro Leadership Institute) - Reinventing Performance through Neuroscience – The Deeper Science of Measuring, Managing, and Improving Performance

Marc Effron (Talent Strategy Group) Talent Practices Audit, Talent Philosophy Design, Talent Management Strategy Development and Process Design

Conversant – Business Acumen; High Performance Conversations

Lominger/Korn Ferry International – Leadership Architect, Agile Leadership

DDI (Development Dimensions International) – Targeted Selection, Assessing Talent

Conference Board – Talent Management Strategies

Humana - Women in Leadership

Education & Certifications

Master of Science (MS) – Human Resource Management

Purdue University, Krannert Graduate School of Management, West Lafayette, IN

Bachelor of Science (BS) – Human & Organizational Development, Economics

Vanderbilt University, Nashville, TN

Homerton College

The University of Cambridge, Cambridge, England

Human Capital Strategist (HCS), Human Capital Institute

Senior Professional in Human Resources (SPHR), Society for Human Resource Management (SHRM)

Targeted Selection Professional, Development Dimensions International (DDI)

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