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Customer Service Manager

Location:
Miami, Florida, United States
Posted:
September 10, 2018

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Resume:

GG Forte-Rumah

Telephone No: 305-***-****

Email address: ac6zz4@r.postjobfree.com

PROFILE

Professional management in banking, legal, engineering, insurance risk and property management industries.

SKILLS/PROFICENCY

MANAGEMENT:

Fiscal budget preparation, vendor procurement, & customer service

HUMAN RESOURCES:

Specialist in employee coaching i.e. interview/hire/orientation/train &

terminations/direction/supervision, payroll processing & performance reviews

COMPUTER:

Microsoft programs, Tops, Print Shop, Quick Books, Lotus 123, Scanning

PERSONAL:

Bi-lingual (English/Spanish), dependable, detail-oriented, team player

EXPERIENCE

February 2016 – December 2017: Campbell Property Management/ Leisureville Pompano Beach Handle & direct incoming calls, open & distribute mail to the responsible staff member, process all incoming sale/lease packages, modifications, process estoppels, and file resident’s incoming mail requests.

November 2009-January 2016: North Tower @ The Point Assistant Property Manager Answered incoming telephone calls and residents at the front desk Directed to the appropriate departments, coordinated renovation projects of 1M party room, lobby flooring & elevators & managed contract staff

June 2007–November 2009: Olympus Condo Association Administrative Services Manager Coordinated vendors ACC applications & processed all sale & lease applications, managed 50 boat Marina

EDUCATION/ASSOCIATIONS

Everest University, Florida Memorial University, Miami Dade College,

Gold Coast Schools

Hospitality Club/ ETA Sigma Delta; Member 2005 -2007, North East Dade Coalition; Member 2005-2007, Round Table - Social Directors



Contact this candidate