Customer Service Microsoft Office
Resume:
Rebekah L
Duffey
Tracy, MO 64079
***********@*****.***
Objective
I am business oriented, with years of customer service in different markets. My skills include everything from general office, restaurant management, and office supervisor to human resources. All facets include multi-tasking, attention to detail, excellent attendance and flexibility in assignments. I have a can do attitude which helps when supervising others.
Employment History
HR Coordinator
Morgan Hunter / Contract HNTB
December 19, 2017 to Present
Nationwide Scheduling in Outlook
Offer Letters
Pre-Start / Onboarding
Working with candidates and all HNTB staff to schedule interviews.
Multi-tasking
Updating candidates profiles
Scheduling in iCIMS
Drakes
Working in different time zones
Planning and scheduling travel (flight, ground transportation and hotels)
Employee Referral Bonus requests
New hire and termination reports
Administrative Assistant / Corporate Assistant III O’Reilly Automotive / Distribution Center: 250 Team Members November 2015 – November 21, 2017
Daily Productivity / Data Entry
Accounts Payable Coding and verifying
Reconcile Credit Card Statements
Reconcile Fuel receipts for DOT and City Drivers
Reconcile Internal Expenditures Monthly
Ordering and Maintaining office supplies
Ordering specialty supplies (variety of uses)
Team Member Payments
Petty Cash
Bank Deposits
Co-chair of Safety Committee
I have helped in all facets of HR including, but not limited to hiring, testing, ID badges, scheduling drug tests, starting back ground checks and following up with drug test and back ground results. Maintaining employee files with professionalism and discretion. Substitute Teacher
August 2013 to November 2015 Platte County School District Fill in for teachers during their absence in all grade levels from K-12. I even had teachers request me for continued continuity. Lunch Monitor
August 2013 to June 2014 Platte City Middle School, Platte City, MO 64079
Supervise Kids during lunch to ensure safety and timeliness Food Server, Cashier and Cook
March 2003 to July 2007 Country Cookin’ Café, Platte City, MO 64079
Take food orders and deliver meal correctly and in timely fashion.
Ring up prices from tickets and count back proper change.
Read tickets and prepare the food orders to be delivered to customer. City Clerk and Treasurer
February 2002 to April 2004 Village of Ferrelview, Ferrelview, MO 64163
Day to day operations
Water billing and payment entry
Attend Board Meetings, taking notes and recording minutes.
Type up laws passed at meetings.
Reconcile City and Water bank accounts.
Maintain petty cash.
Answer phones
Cashier to Customer Service and Cash Office
November 2000 to August 2001 Hen House Market, Kansas City, MO 64154
Cashier for daily operations. Total orders and make proper change.
Customer service for store. (food purchases, lottery, KCP&L payments, Western Union transfers, Mail and postage service and evening reconciliation of all)
Cash Office (Reconcile all accounts including all of above. Maintain safe with available money and change for all operations. Daily reconciliation of all registers and cashiers.)
Restaurant Manager
August 1992 to January 2001 Weston Café, Weston, MO 64098
All duties for day to day operations
Inventories
Supply Orders
Employee schedules
Hiring and termination
I even did maintenance and decoration
Customer service
Daily reconciliations
Banking
Catering (planning and executing)
Bill payments
Food Service
Cook
Cashier
Dishwasher
Education
Kindergarten through 12th grade Lindsay Elementary and High School, Lindsay, OK 73052
High School Diploma
Top 10% of graduating class (87) with 3.67 gpa.
Emphasis on typing, accounting and office practice. University of Phoenix and Park University for continued education. Major in Accounting. I completed 60 hours.
Other Experience
I worked for Wal-Mart after graduating High School. I began as a cashier and worked my way up to customer service and shortly after that was Customer Service Manager over the front.
I have more than 10 years of experience in Customer Service, Bookkeeping and Computer Skills, Advance Microsoft Office (completed a Microsoft Office 2010 course at Park University in 2011).
Computer programs that I have worked with: Kronos, Lawson and Utility programs. References
Delbert Berg
708 E 15th St.
Kearney, MO 64060
Teresa Flaugher
116 Town Court Circle
Tracy, MO 64079
Lenore Mullikin
7617 N Euclid Ave.
Kansas City, MO 64116
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