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Customer Service Microsoft Office

Location:
Platte City, Missouri, United States
Salary:
38,000
Posted:
September 10, 2018

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Resume:

Rebekah L

Duffey

*** **** ***** ******

Tracy, MO 64079

816-***-****

ac6zwn@r.postjobfree.com

Objective

I am business oriented, with years of customer service in different markets. My skills include everything from general office, restaurant management, and office supervisor to human resources. All facets include multi-tasking, attention to detail, excellent attendance and flexibility in assignments. I have a can do attitude which helps when supervising others.

Employment History

HR Coordinator

Morgan Hunter / Contract HNTB

December 19, 2017 to Present

Nationwide Scheduling in Outlook

Offer Letters

Pre-Start / Onboarding

Working with candidates and all HNTB staff to schedule interviews.

Multi-tasking

Updating candidates profiles

Scheduling in iCIMS

Drakes

Working in different time zones

Planning and scheduling travel (flight, ground transportation and hotels)

Employee Referral Bonus requests

New hire and termination reports

Administrative Assistant / Corporate Assistant III O’Reilly Automotive / Distribution Center: 250 Team Members November 2015 – November 21, 2017

Daily Productivity / Data Entry

Accounts Payable Coding and verifying

Reconcile Credit Card Statements

Reconcile Fuel receipts for DOT and City Drivers

Reconcile Internal Expenditures Monthly

Ordering and Maintaining office supplies

Ordering specialty supplies (variety of uses)

Team Member Payments

Petty Cash

Bank Deposits

Co-chair of Safety Committee

I have helped in all facets of HR including, but not limited to hiring, testing, ID badges, scheduling drug tests, starting back ground checks and following up with drug test and back ground results. Maintaining employee files with professionalism and discretion. Substitute Teacher

August 2013 to November 2015 Platte County School District Fill in for teachers during their absence in all grade levels from K-12. I even had teachers request me for continued continuity. Lunch Monitor

August 2013 to June 2014 Platte City Middle School, Platte City, MO 64079

Supervise Kids during lunch to ensure safety and timeliness Food Server, Cashier and Cook

March 2003 to July 2007 Country Cookin’ Café, Platte City, MO 64079

Take food orders and deliver meal correctly and in timely fashion.

Ring up prices from tickets and count back proper change.

Read tickets and prepare the food orders to be delivered to customer. City Clerk and Treasurer

February 2002 to April 2004 Village of Ferrelview, Ferrelview, MO 64163

Day to day operations

Water billing and payment entry

Attend Board Meetings, taking notes and recording minutes.

Type up laws passed at meetings.

Reconcile City and Water bank accounts.

Maintain petty cash.

Answer phones

Cashier to Customer Service and Cash Office

November 2000 to August 2001 Hen House Market, Kansas City, MO 64154

Cashier for daily operations. Total orders and make proper change.

Customer service for store. (food purchases, lottery, KCP&L payments, Western Union transfers, Mail and postage service and evening reconciliation of all)

Cash Office (Reconcile all accounts including all of above. Maintain safe with available money and change for all operations. Daily reconciliation of all registers and cashiers.)

Restaurant Manager

August 1992 to January 2001 Weston Café, Weston, MO 64098

All duties for day to day operations

Inventories

Supply Orders

Employee schedules

Hiring and termination

I even did maintenance and decoration

Customer service

Daily reconciliations

Banking

Catering (planning and executing)

Bill payments

Food Service

Cook

Cashier

Dishwasher

Education

Kindergarten through 12th grade Lindsay Elementary and High School, Lindsay, OK 73052

High School Diploma

Top 10% of graduating class (87) with 3.67 gpa.

Emphasis on typing, accounting and office practice. University of Phoenix and Park University for continued education. Major in Accounting. I completed 60 hours.

Other Experience

I worked for Wal-Mart after graduating High School. I began as a cashier and worked my way up to customer service and shortly after that was Customer Service Manager over the front.

I have more than 10 years of experience in Customer Service, Bookkeeping and Computer Skills, Advance Microsoft Office (completed a Microsoft Office 2010 course at Park University in 2011).

Computer programs that I have worked with: Kronos, Lawson and Utility programs. References

Delbert Berg

708 E 15th St.

Kearney, MO 64060

816-***-****

Teresa Flaugher

116 Town Court Circle

Tracy, MO 64079

816-***-****

Lenore Mullikin

7617 N Euclid Ave.

Kansas City, MO 64116

816-***-****



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