Lakeland, Fl. 33809 Cell: 917-***-****
David Makonnen II
Objective: To obtain a career opportunity in the social services and/or substance abuse fields.
10/08 – Pres. DavMak2 Enterprises, Consultant
Lakeland, FL/New York
Assist people and businesses with tabling and services rendered at community events.
Gather information for completion of resumes, refer to employment opportunities and other needed services individually.
10/17 – 7/18 GC Services/HealthNet Customer Service Rep. Lakeland, FL
Call Centers: answered phones on a continuous basis assisting with bill payments discrepancies, returned payments and transfers.
Utilized multiple systems to search client database to complete multiple tasks related to old, closed and accounts pending closure.
Healthnet: assisted clients with selecting health care packages to best suit their needs and wants.
9/10 – 10/12 NRI Group, House Manager New York, NY
Assigned guests to room and distributed bedding; initiated room changes as required by Site Managers of each hotel or house.
Assured acclimation into program routines which included groups and scheduled meetings; forward incident reports for disciplinary action.
Distributed controlled meds and assured proper documentation.
Assessed eligibility requirements for housing and referred clients accordingly.
10/07 - 6/09 Harlem Dowling-West Side Center Health Educator. New York, NY
Promoted wellness through skill building workshops; maintained on-going collaborative relationships and informational exchanges with CBO’s.
Created, edited and prepared curricula utilized for presentation and training purposes of target populations;
Coordinated PLAY program for teens 14-19 years; ensuring accurate exchange of information.
Case Manager: Identified, assessed and solved personal educational barriers related to prevention to provide continuum of services for people infected and affected by HIV/AIDS and other STI’s.
2/07 - 10/07 Good Shepherd Services, Youth Development Counselor New York, NY
Euphrasian Residence: Assured implementation and adherence to rules and regulations by adolescent females 12-19 years of age.
Provided recreational activities, tended to needs of each adolescent individually and provided emotional support as needed.
Escorted residents to appointments: court, hospital and other errands as needed; implemented low-threshold engagements as necessary.
4/17 Exponents, CASAC Training New York, NY
Certificate Awarded 350hrs completed (CASAC-T Pending)
6/05 Herbert H. Lehman College, Sociology/Communications New York, NY
References: Upon Request.