Manager Service
Resume:
Curriculum Vitae
PERSONAL DETAILS
Name:
Christian Daneèl Swart
ID Number:
Age:
23
Health:
Excellent
Drivers Licence:
Yes
Marital Status:
Single
Languages:
English (Fluent)
Afrikaans (Fluent)
Contact Details:
Cell: 071-***-****
Email: *********@*****.***
EDUCATION, TRAINING AND DEVELOPMENT BACKGROUND
ACADEMIC QUALIFICATIONS
QUALIFICATION
PLACE OBTAINED
YEAR OBTAINED
BA Humanities
(Psychology & Philosophy)
University of Stellenbosch (RSA)
2016 (Incomplete)
Matric (Grade 12)
Die Afrikaanse Hoër Seunskool Pretoria
2013
PROFESSIONAL SKILLS
Proven experience in both bartending and waitering in various establishments since 2014.
Well experienced in the management of both a bar and restaurant with an in depth understanding of food and beverage sales, ordering stock and staff management.
Hands on management style with excellent decision making and problem solving abilities.
Competence in maintaining high morale and good discipline among staff & other team members.
Competence and experience in dealing with industry reps.
Competence and experience in setting up staff rosters and shift lists.
Experience in compiling & implementing lesson plans and classroom management.
Competence in interaction with colleges as well as excellent teamwork skills.
Hardworking and honest with a respectful attitude towards everyone in the workplace.
Competence in the use of various modern POS systems.
Entrepreneurial mind set and approach with tenacity and eagerness.
Competence in both deputy and general management positions since 2015.
COMPUTER LITERACY
PACKAGE
DESCRIPTION
COMPETENCY LEVEL
Microsoft Office
Word, Excel, Outlook, PowerPoint
Good
GAAP
Sales, Inventory Management, Cash Up Procedures
Excellent
CAREER HISTORY (SUMMARY)
EMPLOYER
FROM
UNTIL
POSITION HELD
Ocean Edu Vietnam JSC
January 2018
March 2018
ESL Teacher
VIETUC JSC
October 2017
January 2018
ESL Teacher
Manoushe Lebanese Street Corner Bakery
May 2017
July 2017
Head Waiter & General Manager
Balboa Balcony Bar
November 2015
April 2017
Head Bartender & Deputy Manager
ABRU Craft Brewery
(The Aleit Group)
April 2015
October 2015
Brewers’ Apprentice
Die Mystic Boer Stellenbosch
November 2014
March 2015
Bartender & Floor Manager
CAREER HISTORY (DETAILED)
EMPLOYER:
Ocean Edu Vietnam JSC
NATURE OF BUSINESS:
Education & Training (English)
POSITION:
ESL Teacher
AREA:
Thanh Hoa City, Vietnam
DATE OF SERVICE:
January 2018 – March 2018
RESPONSIBILITIES & SKILLS
Classroom Management
Ensure good behaviour and participation of students.
Solve any problems that may arise during the lesson.
Lesson Preparation
Preparation of lesson plans and teaching materials for each class.
Administration
Preparation of weekly teaching reports.
Careful documentation of classroom attendance and student progress.
EMPLOYER:
VIETUC JSC
NATURE OF BUSINESS:
Education & Training (English)
POSITION:
ESL Teacher
AREA:
Bac Nihn City, Vietnam
DATE OF SERVICE:
October 2017 – January 2018
RESPONSIBILITIES & SKILLS
•Classroom Management
Ensure good behaviour and participation of students.
Solve any problems that may arise during the lesson.
•Lesson Preparation
Preparation of lesson plans and teaching materials for each class.
•Administration
Preparation of weekly teaching reports.
Careful documentation of classroom attendance and student progress.
EMPLOYER:
Manoushe Lebanese Street Corner Bakery
NATURE OF BUSINESS:
Restaurant (Foreign Cuisine)
POSITION:
Head Waiter & General Manager
AREA:
Stellenbosch, Western Cape (RSA)
DATE OF SERVICE:
May 2017 – July 2017
RESPONSIBILITIES & SKILLS
Floor & Staff Management
Opening & closing of the restaurant.
Management of the entire restaurant during breakfast, lunch and dinner service.
Motivation of staff to deliver excellent and efficient service.
Resolution of any problems or complaints that may arise during service.
Customer interaction and assistance.
Taking orders and serving food and beverages.
Appointment of new waiters/waitresses.
Stock Management
Daily ordering of stock for both the restaurant and bar.
Checking of stock upon delivery.
Stock taking.
Financial Responsibilities
Checking of cash up procedure alongside the company accountant.
Performing cash up procedure at the end of each shift. (Day & Night Shifts)
EMPLOYER:
Balboa Balcony Bar
NATURE OF BUSINESS:
Cocktail Bar (Upper Class Establishment)
POSITION:
Bartender, Head Bartender, Deputy Manager
AREA:
Stellenbosch, Western Cape (RSA)
DATE OF SERVICE:
November 2015 – April 2017
RESPONSIBILITIES & SKILLS
Service
Receiving orders from customers.
Preparation of cocktails and other alcoholic beverages.
Floor Management
Management of waitress and bar staff on duty.
Ensuring customer satisfaction.
Management of back staff. (Scullery & Kitchen Staff)
Stock Management
Stock take after every night shift.
Preparation of a detailed stock list for higher management.
Receiving and checking of stock.
Financial Responsibilities
Day end cash up procedure. (Night Shift)
Counting of daily float. (Day Shift)
Cash on Delivery payments. (Day Shift)
Closing Responsibilities
Supervision and management of staff during cleaning and restocking procedures.
Locking up the bar.
ACHIEVEMENTS & AWARDS
Promoted from Bartender to Head Bartender in September 2016.
Promoted from Head Bartender to Deputy Manager in January 2017.
EMPLOYER:
ABRU Craft Brewery
NATURE OF BUSINESS:
Craft Beer Brewery (Small Batch)
POSITION:
Brewers’ Apprentice & Bartender
AREA:
Lourensford Wine Estate, Somerset West, Western Cape (RSA)
DATE OF SERVICE:
April 2015 – October 2015
RESPONSIBILITIES & SKILLS
Brewery Responsibilities
Education in the brewing of small batch craft beers.
Brewing of beer.
Service Responsibilities
Marketing and sale of beer at the Lourensford Market & private events.
Customer Interaction.
Market Stall Management
Ensuring all ABRU stalls are full stocked and staffed for the weekend market.
Supervision and management of staff during the setting up of stalls.
EMPLOYER:
Die Mystic Boer Stellenbosch
NATURE OF BUSINESS:
Bar & Club (Student Orientated)
POSITION:
Bartender & Floor Manager
AREA:
Stellenbosch, Western Cape (RSA)
DATE OF SERVICE:
November 2014 – March 2015
RESPONSIBILITIES & SKILLS
Service Responsibilities
Receiving orders from customers.
Preparing and serving alcoholic beverages.
Customer Interaction.
Floor Management
Ensuring both bars are fully stocked throughout the night.
Supporting of bar staff in case of emergency.
Ensuring the cleanliness of the club throughout the night.
Addressing any problems that may arise during the evening.
References: On Request
Contact this candidate