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Engineer Customer Service

Location:
Chennai, Tamil Nadu, India
Posted:
September 10, 2018

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Resume:

AJAY SHANMUGAM

Mobile No: +91-996*******

E-Mail: ac6zqy@r.postjobfree.com

OBJECTIVE:

Seeking a challenging career with a progressive result-oriented organization that offers ample opportunity to prove, improve and grow my career and professional advancement.

TECHNICAL SUMMARY:

•Microsoft Office (Word, Excel, Power Point)

•Microsoft Visio

•AutoCAD 2009, Pro – E, Catia

•SAP Operations in MM & SD – Entry User Level

SUMMARY:

5 Years’ experience in Warehouse, Material management & Packaging engineering.

Good hands on experience on Warehouse management, Inbound and Outbound logistics and Transportation management, Packaging engineering for Auto components

Man Management skills.

MIS as per specific requirement of Internal & external customers

PACKAGING UTILIZED:

•Corrugated Boxes, Wooden Pallets, Pre-formed Bags -Polyethylene & Poly vinyl chloride (PVC), Polypropylene (PP) Sheets, EPS Trays and Metal Trolleys - MS.

EXPERIENCE:

NISSAN MOTORS INDIA PVT. LTD.

Engineer – Warehouse, Material management & Packaging engineering June 2016 to till date

ADECCO INDIA PVT. LTD.

Junior Engineer – Warehouse, Material management & Packaging engineering June 2013 to May 2016

Specific Task Handled:

Knowledge of warehousing Key Performance Indicators (KPIs)

Managing a team of up to 180 employees within the warehouse.

Working with team leaders to review procedures & maximise customer satisfaction.

Expertise in warehouse management procedures and best practices

Facilitate inventory management and inform management of low inventory; record inventory counts in company computer systems.

Coordination with Supply Chain Resource team on inventory levels & turn

Work with PDC Supervisors to reduce warehouse refusals, decrease inventory adjustments and improve inventory location accuracy

Develop and implement process improvements that improve customer service levels and/or reduce our total supply chain cost

Packaging Design & Development

Packaging material procurement and maintenance

Identify the packing material supplier based on quality, cost and delivery.

Improvements in sourcing, vendor development and inventory management

Validate packaging tests and inspection plans designed to assure quality of packaging based on a review of all applicable safety standards, industry requirements and historical data

Maintaining accurate specifications for packaging materials and procedures.

Standard cost system in order to optimize profitability to unit of new packaging designs or packaging concepts

Identify and support the purchasing of new packaging equipment that help drive cost improvement and process efficiency

Developing new packaging innovations that unlock new areas of opportunity for us.

Providing technical support for root cause analysis of customer complaints related to packaging

Conducting on site trainings to the operators & other section supervisors for the effective implementation of packaging methods & practices for continues improvements.

Interaction with suppliers for obtaining packaging concepts and releasing approval for shipment

M/s. RANE NSK STEERING SYSTEM

Internship trainee (part of course completion) June 2012 to June 2013

Specific Task Handled:

Maintenance includes monitoring tools and cutter life, following up 5s activities, and maintaining gauges

Carried out daily maintenance activities.

Worked in precision tools and dies, press tools, Moulding tools.

Carried out daily maintenance activities.

Worked on CNC programs (FANUC series).

EDUCATION:

•B.Tech Mechanical engineering (In Progress) from Bharath university, Chennai in 2015 to 2018

•Diploma in TOOL and DIE Making from Nettur Technical training foundation – NTTF Vellore in 2013, secured 84%.

•SSLC from Shri Divya chaitanya.Hr. Sec School, Sholinghur - Vellore dist. in 2009, secured 84 %.

CORE STRENGTH:

•Strong team building skills

•Disciplined & planned approach to manage tasks

•Punctual,confident & obedient

•Adept to different working conditions

•Ability to multitask & work in stressful situations

SPECIAL ATTAINMENTS & HOBBIES:

•Secured foundation Rank holder In Diploma

•Playing Chess and Carom.

•Watching Movie’s

PERSONAL DETAILS:

Date of Birth: 17th November 1993

Address: # 5/7 16th cross street, Indira Nagar, Adyar, Chennai-600020

Passport #: L6227106

Marital Status: Single

Nationality: Indian

Languages: English, Tamil

I hereby declare the above details are true and correct to the best of my knowledge.

PLACE: Chennai YOURS SINCERELY

DATE: Ajay Shanmugam



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