Duane W. Scholer
Senior-level healthcare executive with more than 25 years of experience with a history of success in various executive-level positions including finance and operations. Focus on achieving successful and profitable results including increased revenues, operational efficiencies, cost management and improved margins through strong relationships and positive leadership. Desire to be an added value member of a collaborative team.
Strong interpersonal and motivational skills
Excellent ability to coordinate, analyze, observe, make decisions, and meet deadlines in detail-oriented manner.
Strong understanding of clinical and non-clinical operations
Successful negotiator and effective strategist
Spectrum Health Partners, LLC (December 2017 - current)
Responsible for all duties as assigned and required per engagement contract. Currently engaged in Audit and Due Diligence for $280M proposed hospice sale.
Supervisor: Will Moore Principle
North Valley Endodontics, LLC dba Valley Endodontics & Oral Surgery (February 2017 – December 2017)
Report directly to the Owner Dr. Steven Hymovitch, and responsible for directing the operations of a $14 million annual Net Revenue dental specialty business, which consists of ten office locations in the Arizona market. My duties include the oversight of over eighty employees and providers in the areas of marketing, corporate support services, office managers, dentists and physicians. I manage owned and leased properties to be compliant with all State licensures, certifications, and credentialing standards.
Measurably improved marketing department referral growth and revenue by redirecting team strategy and sales efforts along with coordinating resources including provider scheduling. Achieved numerous historic company monthly results and set a new historic fiscal year net revenue record.
Improved AR and Billing by transitioning to Endovision EBill, and setting monthly processes and standards for EOD (end of day) reconciliations.
Strengthened Provider relations through regular communications, creating biannual strategy meetings, and intervene in any work place disputes or concerns.
Improved Employee team dynamics through new Provider, Business Office Manager, and Dental Specialist recruitment.
Supervisor: Dr. Steven Hymovitch and Julie Hymovitch, Owners
Nobilis Health Corp/Arizona Vein & Vascular Center (Hybrid Surgery Center -AZVVC) (February 2015 – February 2017)
Reported directly to the Owner Dr. Philipp Wall and was responsible for directing the operations of $7 million annual EBITDA business of AZVVC, which consists of five Clinics and four Ambulatory Surgery Centers (ASC) located in Surprise, North Phoenix, Paradise Valley, Chandler, and Tucson while maintaining all State licensures, certifications, and credentialing (AAAASF standards for ASCs, State Certification of Out Treatment Center for Clinics)
Facilitated purchase of organization by Nobilis Health for $22.5 million, close date October 28, 2016.
Through creation of Accounting Dept, Financial reporting, and compliance/authorization/approval standards to move from cash to accrual accounting and meet GAAP standards, successfully completed 3rd Party Audit of the 2015 Financial Statements and trailing six months review as required by terms of acquisition. Successfully transitioned these operations and department functions to new organization.
Set up first templates for organizing resources based on volumes, staff availability, provider availability, and demographics for five separate operating locations.
State certification of four Clinics as Outpatient Treatment Centers (OTC).
Opened new three OR (class C) ASC in North Phoenix with State certification September 2015.
ASC case volume growth year over year; 2014 – 2,144 cases, 2015 – 3,011 cases, 2016 ytd – 3,055 cases with 3,400 cases projected
Acted as HR resource in coordination with Professional Employer Organization (PEO)
Recruited four physicians and two mid-level providers to practice.
Supervisor: Dr. Philipp Wall MD, Owner
Spectrum Health Partners, LLC (October 2014 – February 2015)
Responsible for all duties as assigned and required per engagement contract.
Supervisor: Mark Hartman, Partner
Arizona Orthopedic and Surgical Specialty Hospital previously dba Arizona Orthopedic Surgical Hospital (USPI) - Chandler, AZ (May 2011 - September 2014)
Responsible for direct operations of AOSSH while maintaining all Federal and State licensures, certifications, and credentialing. Maintain an environment that reflects the corporate mission and promotes a culture of clinical quality and patient safety. Ongoing responsibilities include effective adaption of new EMR along with developing policies and procedures, short- and long-range goals, objective and strategic plans that produce a fundamentally strong organization that provides an efficient, quality environment for both physicians and staff to work in. Responsible to lead a strong engaged Board that achieves accountability and creates growth.
In one year grew EBITDA to over $2 million and gave physician ownership first dividend payouts in over two years.
Successfully recruited over 20 new physicians.
Successfully completed first service lines expansion in facility history to include General Surgery and Plastics with plans to continue into Bariatrics and Peripheral Vascular.
Redesigned Quality Department with effective department CQI objectives that have resulted in consistently high HCAPHS scores, record number of days with no falls, The Joint Commission Top Performer on Key Quality Measures 2012, Press Ganey Guardian of Excellence Award for Clinical Quality 2013, and top ranking for hospitals in Arizona by Consumer Reports 2013.
Completed Cerner EMR roll out with minimum issues due to staff and physician engagement.
Created first Physician Lecture Series and first Community Sports Injury Assessment Program (OSIE) sponsored by facility and solicited numerous physicians to participate as volunteers for the free programs.
Directed reduction in physical plant space usage for hospital sq ft footprint with department restructuring that improved patient throughput with a projected annual cost savings of $250k.
Supervisor: Aric Burke, Market President
Hualapai Mountain Medical Center, Kingman, AZ (March 2008 - March 2011)
Direct operations of Medical Center while maintaining Federal and State licensures, certifications, and credentialing during construction of new 106-bed (70 licensed) facility. Ongoing responsibilities include working with system management to develop and implement policies and procedures, short- and long-range goals, objective and strategic plans. Serve as MedCath representative to Kingman community and liaison for Mayor, City Council, and City Development Department regarding hospital construction and operational issues.
Successfully opened the Hospital on time and on budget (October 15, 2009)
Completed state survey and received Joint Commission accreditation with only eight findings and within 30 days following opening.
Built team of directors and senior officers including successful recruitment of 12 directors from outside Kingman area.
Worked tirelessly with City Council to receive construction exceptions that allowed the opening of the hospital on time.
Heavily engaged in physician recruitment and successfully recruited five specialists despite new facility recruitment limitations and with no established medical staff.
Created first Community Advisory Board (CAB) at a MedCath facility with a strong engaged membership comprised of major community figures including Mayor and Police Chief.
Supervisor: David Covert, SVP of Operations
Heart Hospital of New Mexico, Albuquerque, NM (July 2004 - Feb 2008)
Chief Financial Officer (CFO)
Responsible for managing financial and accounting reporting for 55 bed acute care cardiac specialty hospital with annual gross revenues in excess of $200M and Net Revenues in excess of $70M. Areas of responsibility include: financial accounting, cost reporting, information management, business office, billings and collections, purchasing and inventory control, case management, and medical records.
Grew EBITDA from $9 million to $17 million in three years.
Review and attest to all areas of compliance including SEC reporting, SOX implementation and reporting, CDM management and Billing authenticity.
Responsible for successfully managing all external and internal audits including Financial, SOX, Billing, Federal and State Cost Reporting, and specific Insurer/Payer reviews. As a member of the senior leadership team, participate in strategic planning, business development, budgeting, financial forecasting, capital purchasing and financing, contract management, and operations management.
Completed instituting mandated SOX compliance with consistent adherence evidenced in the subsequent quarterly and annual audits.
Improved device and services pricing for the Cath Lab and OR.
Directly responsible for improved financial results and quality outcomes when facility was in negotiations to be sold resulting in the subsequent decision to retain and operate facility.
Supervisor: Terry Odom, Interim President
Lake Mead Hospital (Tenet) - North Las Vegas, NV (April 2003 - June 2004)
Chief Financial Officer (CFO)
Responsible for managing financial and accounting reporting for 198-bed acute care hospital with annual gross revenues in excess of $400M and Net Revenues in excess of $100M. Areas of responsibility include accounting, cost reporting, information management, business office, billings and collections, purchasing and inventory control, medical records, admitting and registration.
As member of senior leadership, participated in strategic planning, business development, budgeting, financial forecasting, capital purchasing, and operational management.
Extensively involved in preparation and completion of facility sale, including transition to purchaser's financial reporting systems.
Reinstituted basic accounting functions including appropriate authorization and reporting for expenses and revenues.
Proficient auditing of all GL account balances and accounts receivable, including significant account clean up.
Successfully closed troubled Residency program with placement of all participants.
Participated in sale of facility, providing financial and operational data to prospective purchasers.
Supervisor: Jeff Comer, CEO
Kindred (Vencor) Hospital, Albuquerque, NM (July 2000 - March 2003)
Chief Financial Officer (CFO)
Responsible for managing financial and accounting reporting for long-term acute care hospital with annual revenues in excess of $14M. Areas of responsibility include accounting, cost reporting, business office, billings and collections, purchasing and inventory control, medical records, radiology, dietary, and housekeeping.
Member of senior leadership team participated in strategic planning, budgeting, financial forecasting, and operational management.
Enhanced financial performance from major loss to profitability.
Resolved discrepancies in GL account balances and AR, including discovery and prosecution of employee fraud.
Educated management and line-staff personnel in cost-effective procedures, processes and planning.
Amended antiquated contracts to be profitable while pursuing and instituting contracts with additional insurers.
Created and implemented financial screening and admissions process.
Assumed additional clinical responsibilities in eight month absence of COO
Supervisor: Jeanne Koester, CEO
Consultant - Albuquerque, NM (April 2000 - July 2000)
Consulted with various hospital delivery systems providing profitability and efficiency analysis of contracting ventures with several specialty providers. Represented client in interactions concerning Medicare and HCFA audits and rectified policy and procedure guidelines to comply with required standards.
HCH/Cimmaron Health Plans - Albuquerque, NM (October 1999 - April 2000)
Manager QualMed Operations
Creating and managing operations department for QualMed Commercial lines of business including Customer Service, Accounts Receivable and Billing, Claims, Referrals/Authorizations, and Utilization Management.
Transitioned all operations from Colorado to New Mexico with no quality issues and minimum operational interruptions.
Member of corporate team to complete sales transaction successfully.
Supervisor: Gerald Landgrath, CEO and Owner
QualMed Plans for Health, Inc. - Albuquerque, NM (July 1994 - Sept. 1999)
Responsible for New Mexico HMO operations including coordination of services provided by centralized operations in Pueblo, Colorado.
Established practice processes to achieve lowest SG&A of region with consistent profitability.
Profitable membership growth of 10% per year for the last two years of the operation.
Successfully migrated various operational departments to regional service center.
Transitioned operations, staff and membership of NM region to Cimmaron Health Plans while continuing to remain profitable.
Operations Manager - Responsible for planning, development, implementation and monitoring of efficient and effective HMO operations throughout QualMed Plans for Health, Inc., New Mexico.
Director of Finance - Responsible for financial reporting, developing, and implementing accounting policies and procedures, and preparing and analyzing $50M annual operating budget.
Supervised accounting support staff and coordinated external audit.
Worked closely with Board and parent company to achieve strategic goals and profitable operations.
Successfully transferred general accounting responsibilities to corporate office while taking responsibility for general management functions of New Mexico QualMed Plan.
Supervisor: Lennard Kalm, President
EDUCATIONAL AND PROFESSIONAL ACCOMPLLISHMENTS:
Bachelor, Business Administration; Finance major and Economics minor, Robert O. Anderson School of Management, University of New Mexico.
Numerous Electronic Medical Records, financial and budgeting software including Salesforce, Endovision, Cerner, SAP, HBOC, Meditech, Great Plains, Pillar, SRC, I-max, Monument, Mednet, Greenway, and general Windows applications.
American College of Healthcare Executives
Chandler Chamber of Commerce – former member
Route 66 Business Assoc, Kingman Arizona – former treasurer
Kingman Route 66 Rotary District No. 5490 - former member and Club Administrator
Elks Lodge #468 – former member
New Mexico Chapter HFMA – former member
Travel, Outdoor and Extreme sports, Life