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Manager Project

Nashville, Tennessee, United States
September 09, 2018

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*** ***** ******* ***** (APT 5-207) Clarksville, TN 37040

980-***-**** /


Business minded professional with proven ability and success to build and lead technology-engineering teams, project managing VOIP/ IPT, Data Networking & Management, Media Services, Information Security & Mergers, and Acquisition initiatives. This includes developing and managing budgets ranging from tens of thousands to multi-million dollar initiatives. Also, managed complex problems, design project plans, solutions and implement programs with strong experience in vendor management. Customer focused with relationship building skills cultivating the values and principles of performance leadership, exceeding business, and customer expectations in diverse industries.


Work with engineering teams, subject matter experts (SMEs) to design the required and secure IT solutions, specifications.

Creates and manages multi-million dollar budgets, schedules, managing contractors, vendors, internal and external clients.

Manages the activities of all parties involved with requirements, design, budgeting & building, the migration, and test plans.

Coordinates and complies with all required security and governance requirements.

Develops the tasks, milestones and identifies dependencies to build and track the project plan and timeline.

Manages and leads the migration team individual tasks and deliverables driving these to successful completion.

Monitors and tracks all phases of planning, budgeting, equipment acquisition, configuration, implementation, and testing.

Chairs weekly project status meetings and advises senior management of developments that may affect budget, schedules, and client relations defining the action as required in to meet the project objectives and financial goals.

Follows up on all outstanding issues to ensure corrective measures are created and put in place.

Works with standard PMO process, methodologies tools. MS Office Suite, CA Clarity, Share Point, Portal, and Change Mgmt

MS Office, Project, Visio, Power Point, Outlook, Excel, Computer Associates (CA) Clarity PPM V13, Service Now, Daptiv

PMI Member completed Project Management Professional (PMP) Exam Prep Boot Camp August 2013

Completed ITIL V3 Foundation for IT Service Management Certification Training. May 2012

Currently taking AGILE, SCRUM, WATERFALL training courses


Strongest qualities - Business Alignment, Focused Professional Presentation, Strong Leadership Skills, Positive Winning Attitude, Self Motivated, Takes Ownership with Solid Experience in IT Project Management & Team Leadership.

Successfully managed IT projects including integration design, procurement, and migrations for domestic and international (50) office locations which included developing and managing budgets ranging from tens of thousands to multi-million dollars.

Performed data center (3) relocations, moves, adds and changes (MAC’s) focusing on the networking / telecommunications infrastructure including migrations & upgrades with budgets ranging from 1 to 1.5 million dollars.

Project Manager for network engineers, SME’s, and project teams supporting the rollout and management of diverse WAN, LAN, VOIP, Wireless builds, moves, adds & changes achieving and maintaining goals at a 100% success rate. (Staffing of 12 to 65)

Overseeing technology upgrades, migrations, and refreshes throughout the global networking environment. (Legacy Voice, Data, Security, and multimedia systems supporting mergers and acquisitions) totaling costs from 5K to .5 million procurement budgets.

Successfully lead the design of network upgrade to mission critical SONET infrastructure increasing network bandwidth 200%, performance, resiliency and availability while returning significant cost savings annually.

Lead and managed product and technology services research and evaluation, selection, design, costing, proposal, and presentation to senior management across voice and data networking platforms.

Liaison between PMO, vendor management, SME’s, and engineers to assure effective communication of requirements, project plans, schedules, and business expectations.

Customer facing point of contact for all network services involving legacy voice, VOIP/IPT, Data Center, Security and Media services including vendor management for information security, encryption and networking solutions, products, and services.

Experienced managing networking infrastructure architects, engineers, and operation support teams.


ETTAIN Group Project Manager III (Contractor) Community Health Systems October 2017 - Present

Lead the implementation on our client's cloud based Physicians Query System (PQS) project. Deployed 5 sites earlier this year and are rolling out to 50 more facilities. PM will be coordinating with the vendor and the facility to build the interface. Planning 10 facilities every 2 weeks to have this all implemented by mid-December. PM will help us create the plan and rollout schedule for the remaining sites. Developed the Project Plan., provides weekly updates and all other PM reporting responsibilities.

Is familiar with rollouts of a single product to multi facilities, Understands system interfaces and data flow. Excellent communicator leading conference calls. HealthCare background, Coding query and HIM experience/ knowledge.

Nelson Anthony Martinez (Cont.) Page 2

Project Manager works independently in managing multiple projects as they relate to Clinical Information Systems, Project Management and Database Management. Should have experience with multi-facility design, planning, management and execution of complex projects. The Project Manager will be responsible for technical components of system projects involving department or cross-functional teams focused on the delivery of expert level customer support. In addition, he/she must have full knowledge of all phases of Project systems analysis, deployment and support as well as be comfortable acting as Project leader to ensure projects are completed on time. Complies with Corporate and Department policies and procedures and has excellent communication.

Mitchell Martin Sr. Project Manager-IS Facilities (Contractor) NORTH WELL HEALTH SYSTEMS August 2016 to January 2017

Plans, manages, and coordinates project activities to ensure goals and objectives of multiple small, medium, or large IS Facility projects are accomplished within prescribed budget parameters. Establish timelines to meet project deadlines. Maintains cost containment of projects. Mentors staff in project management methodology and competencies. Responsibilities also include:

Collaborates with Corporate Physical Assets, Hospital Engineering, to plan and execute IS Facilities projects.

Reviews networking requirements; availability of network circuits/ports and submits requirements to the Network team for ordering and provisioning.

Manages delivery teams to meet deadlines escalates issues for appropriate and timely resolution adhering to IS Facilities project management methodologies.

Collaborates with Corporate Facility Construction and Engineering or IT PMO project managers to plan and execute modifications and/or new implementation of IT infrastructures to support construction related to healthcare IT systems and/or applications deployments.

Manages IT system relocations; Networking and Data/Voice system installations; LAN room and telecommunications closet and Main distribution frames expansions and enhancements.

Coordinates project activities with organizations or agencies outside the Health System, such as LVC vendors, Electrical contractors, LP, or Verizon carriers etc. as necessary.

Tracks actual performance against planned performance against planned performance, analyzes variances and resolves issues to ensure all customers need are met.

Reviews project plan to determine timeframe, funding limitations, procedures, staffing requirements and allotment of resources to the project.

Provides risk management enabling proactive decisions and actions to mitigate project scope, schedule, and budget overages.

Facilitates communication regarding project progress across key stakeholders and ensures timely attainment of project milestones.

Prepare and presents regular project reports for management, clients, or others.

AT&T Client Services (working on the Thomson Reuters acct.) Senior Project Manager October 2012 to June 2016

In the Client Services division working directly with Thomson Reuters account to understand technology business requirements.

Defines the project scope, resource requirements and tracks the timeline & project budget of each project and acquires approvals.

Works with network engineering to define solution design equipment specifications for project procurement.

Drives all PMP / PMO best practices, project tracking and reporting towards a successful completion including vendor management.

Project Manager for the following active customer projects;

oCisco routers and switches end of life & end of support refresh and global standardization.

oCisco IP (VOIP) telephony phone systems and wireless network rollouts.

oBlue Coat WAN Optimization (WANOP) new technology rollouts and standardization globally.

o50+ European & Latin American remote office WAN & LAN technology upgrades or refreshes integrating Cisco VOIP/IPT, Wireless & power over Ethernet Router & Switches. Managing budgets ranging from 50K to .5 million per site.

oGlobal standardization & implementation of best practices policies across company technology infrastructure.

ACXIOM Corporation (working on the Dun & Bradstreet (D&B) Account) Project Manager June 2008 to October 2012

Works in the Project Management Office (PMO) directly with the customer to understand technology business requirements.

Defines the project scope, resource requirements, creating and managing budgets ranging from 50K to .5 million per site.

Tracks the timeline & project budget of each project and acquires approvals on mergers and acquisitions, customer projects;

oBlue Coat fire wall refresh and standardization globally.

oCisco routers and switch end of life & end of support refresh and standardization corporate wide

oCisco IP telephony phone & Exchange system rollout.

o22 remote office technology upgrades integrating Cisco VOIP/IPT, Wireless & power over Ethernet Router & Switches.

oGlobal standardization & implementation of QOS policies across WAN & LAN Cisco routers & switches.

oCisco WAAS technology proof of concept testing for enterprise wide remote offices.

oReview and cleanup of fire wall policies worldwide.

oAvaya IPT telephone system integration.

H&R BLOCK Inc. Division Technology Manager / Project Manager Aug 2006 to Feb 2008

Managed and lead the activities of the Technology Support groups across 364 regional offices

Nelson Anthony Martinez (cont.) Page 3

Responsible for supporting field operations, implementing, maintaining, and supporting the technology (including servers, workstations, Voice systems, routers & switches)

Managed the technical operations of regional offices as well as Financial Centers.

Establish service levels and key performance indicators to ensure optimal availability of field system technology to Tax Operations and other business units as required.

Assist the efforts of the group providing all network-related application testing for software in use in tax offices.

Coordinated technical training support to the Field Technology Managers and Field Systems Technicians.

Managed the performance and deliverables of 47 staff members across 364 regional offices.

STATE OF TENNESSEE Dept. of Corrections - Information Resource Support Specialist May 2004 to August 2006

Computer, network, video, and applications support for several hundred users across 5 middle Tennessee locations.

Performed Desktop imaging, installations, M/A/C’s, and troubleshooting.

Worked with Windows NT, 2K, 98, XP Professional and Novell 6.5, Groupwise, TN3270 and anti-virus software.

Performed installs, upgrades, and virus detection.

Provided systems support including computer systems, video surveillance, motion detection and Lockdown systems.

Administration of security policies, Inventory and work order databases, time and project management working with vendors, and end users in all aspects to resolve outages and new application training.

SEDELCO/TPS "Contractor" Director Project Management & Engineering June 2002 to December 2002

Sr. project manager working with account team engaging potentially new customers.

Worked directly with teams to develop technology solutions and proposals offering Information Systems and Telecomm Procurement Services supporting Data Center Builds, Moves, Disaster Recovery, VOIP ROI, Wireless Services, Equipment provisioning, testing and network roll out proposals.

Managed engineering designs development, costing, resource provisioning.

Conducted interviews of potential new hires, attended customer/client meetings, gathered and documented detail requirements and facilitated engineering meetings with clients.

Developed project plans, costs, implementation plan/schedule, test plans & drawings as needed for presentation to clients.

Giant loop Network, Inc. Sr. Project Manager / Engineering June 2000 to June 2002

Defined requirements, research, evaluation of DWDM & SONET technology solutions for clients in the Financial & Health industry leading to roll out of Optical network infrastructure supporting GigE, OCn, ESCON, FICON, T3, T1 connectivity.

Lead engineering of customer requirements for network designs and deployment of Networking Solutions for corporate data center and networking systems with budgets ranging to 1.5 million.

Performed Assessment, Design, budgeting, Testing, Implementation, and Management of Network Services.

Directly supported network moves, adds, changes, testing and troubleshooting.

Developed customer Master Service, Service Level Agreement, and Purchase Agreements.

Experience with NORTEL, CISCO, IBM and ADVA DWDM, WAN/MAN/LAN/SAN/NAS, Disaster Recovery / Business Continuity and Information security solutions & Planning.

Salomon Smith Barney Assistant Vice President Network Services September 1999 - June 2000

Managed engineering on aspects of evaluation, costing, proposal, and deployment of NORTEL DWDM technology solution for corporate data center and disaster recovery requirements.

DRS engineering migration of legacy applications utilizing Synchronous Optical Network (SONET), ISDN, Microwave, T3/T1 technology. Supported for legacy network applications moves, adds, changes and testing supporting mergers and acquisitions.

Performed technology evaluation and Internet Service provider’s evaluation and selection.

Managed duties of project team's members and vendors as required on a day to day basis.

Developed and negotiated all contracts with the service and product vendors.

Prudential Securities Inc. Associate Vice President IS / Telecommunications January 1997 - September 1999

Project managed all DWDM & SONET Business Continuation Planning Testing and Year 2000 (Y2K) testing.

Managed and supported all aspects of network provisioning, engineering, planning, testing and implementation, costing, and budgeting. Negotiated contracts for technology products and services.

Conducted technology research and analysis, develop proposals and presentations to corporate management.

Review and evaluate contracts and service level agreements as well as vendor management.

Created project plans including implementation schedules and support documentation.

Led and managed 25+ project team members in support of disaster recovery testing, network engineering, secure T1/T3 (TDM) networks, voice, data, video, LAN, WAN applications, billing, supporting mergers and acquisitions and vendor management.

Nelson Anthony Martinez (cont.) Page 4

Advantis - IBM GLOBAL NETWORK Senior Technical Advisor June 1995 - January 1997

Project managed the design & build on global network outsourcing opportunities.

Evaluated the customer business requirements and worked with engineering proposing an efficient and cost effective solution(s).

Worked with technology areas for Local Area Networking (LAN), Wide Area Networking (WAN), Voice, Data, Video, TDM, ATM, Broadband ISDN, Frame Relay, Inverse Muxing, Dial services, Multiprotocol and Internet technology services and products.

Provided the global solution detail and costs for circuits, equipment and maintenance needed to implement the design.

Goldman, Sachs & Co. Telecommunications Manager/Sr. Engineer July 1985 - June 1995

Project managed trading floor moves, adds & changes.

Managed private lines as a product utilizing a product pricing and internal charge back methodology.

Managed a 13 million-dollar budget supporting all aspects of private line provisioning, testing, and vendor management

Supported a global T1 time division multiplexer encrypted networks as well as a T3 metropolitan area network.

Supported secure voice, data, and LAN connectivity networks using Wellfleet & CISCO routers.

Conducted technology research and analysis, developed proposals, contract negotiations and review, project plans including design and construction specifications, implementation schedule and support documentation.

Experienced with testing and troubleshooting network equipment and information security systems.

Managed 7 employees/consultants daily and 25+ in support of Worldwide networking engineering (T1/FT3/T3 Voice, Data, Video, LAN, WAN) domestic and international PTT supporting mergers and acquisitions and vendor management.

Manufacturers Hanover Trust Company Telecommunications Control Center Supervisor September 1983 - July 1985

Supervised and trained control center staff and conducted personnel performance reviews.

Developed the standard operating procedures manual and training program.

Provided upper management with weekly operations reports.

Maintained, tested, and troubleshoot data communications network and equipment.

United States Navy Communications Cryptologic Technician Operations (CTO) June 1977 - June 1981

Honorable Discharge

Cryptologic Technician Operations Petty Officer 3rd Class (CTO / PO3)

Held TOP SECRET security clearance

Received Good Conduct Medal

Received Meritorious Unit Commendation Award


Currently taking AGILE, SCRUM, WATERFALL training courses

Microsoft Office, Project, Visio, Power Point, Outlook, Excel, Computer Associates (CA) Clarity PPM V13 Ongoing

Completed ITIL (Information Technology Infrastructure Library) Foundation Certification Training June 2016

PMI Member successfully completed Project Management Professional (PMP) Exam Prep Boot Camp August 2013

ITIL V3 Foundation for IT Service Management Certification Training. Successfully Completed May 2012

Corporate Management Development Certificate Program. Nov 08- Apr 10, 2008

Professional Performance Leadership training – May 2007

Best Practices of IT Project Management April 2006

Ongoing Sales & Professional Services Training & Networking Engineering Courses. June 2000 - Present

Ongoing Management Development & Industry training (66+) courses. July 1985 - Jan 2001

College of Staten Island / Pace University P/T evening (35 credits)

ICA Summer Program 6/12-17 1994 * Telecommunications Management Program (NY University) - February 1985 - July 1985

MHT Educational services (31+) courses. Sept. 1983 - July 1985

US NAVY Cryptologic Technician "A" School Certificate Program November 1977 - July 1978 – HONORABLE DISCHARGE

New Dorp High School - Graduated June 1977


Public Speaking, Business/Corporate Presentations

Motivation and Effective Communications Skills Presentation.

Physical Training - Kick Boxing /GYM, Rollerblading, Volleyball, Tennis & Long distant cycling/biking.

Sunday school Teacher (5th /6th Grade-11 years, 9th & 10th grade students-2yrs) Vacation Bible School Director & Teacher.

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