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RETAIL GENERAL MANAGER

Location:
Jersey City, New Jersey, 07304, United States
Salary:
75000
Posted:
September 11, 2018

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Resume:

RETAIL STORE MANAGER RETAIL GENERAL MANAGER REGIONAL MANAGER

Areas of Focus: High-end Fashion Retail

o QUALIFICATIONS PROFILE

Dynamic, client-focused, and award-winning sales director, offering high-caliber management qualifications honed from extensive experience and various positions in retail store operations, management, and leadership, new business development, and product launch worldwide.

Expert at creating and implementing innovative and effective sales and marketing plans to boost profits and surpass revenue goals. Strategic planner and effective leader; known for unparalleled work ethics in ensuring organizational efficiency, driving continuous process improvements, and achieving bottom-line results. Highly capable of working within fast-paced setting as well as in penetrating dynamic market environment without compromising performance and results. Equipped with exceptional communication and interpersonal aptitudes in building strong rapport with colleagues, key clients, and professionals of all levels. Bilingual in English and German and with working knowledge of French.

o AREAS OF EXPERTISE

Revenue Growth and Business Expansion Process Improvement Operational Streamlining

Inventory Management Budget and Cost Control Profit and Loss Administration

Managing Vision and Purpose Staff Training and Development

Retail and Merchandising Management Talent Acquisition Performance Evaluation

o PROFESSIONAL EXPERIENCE

Prestige Italia USA Inc., Lebanon, NJ, USA

General Manager, Nort America 2015–Present

Expertly managed all facets of operations for the whole North American market to boost new business development and leverage the company’s position throughout North America by overseeing P&L, sales and marketing operations, and business plans and marketing analysis

Drive efforts in planning, establishing, and promoting the brand image throughout the USA market and oversee overall dealers and retail track stores across Canada and the United States

Strategically develop direction to determine brand initiatives and developments differentiating the brand while providing support to financial goals

Guarantee distribution of product information in coordination with Marketing, Product Development, Sales Ops, Supply Chain departments in the company

Notable Accomplishments:

Optimized profit growth and developed market and client awareness by contributing key insights in all marketing, promotion, and sponsorship activities

Boosted revenues in the North American market through regular dealer and customer sites visitations nationwide

Exceeded 2016 sales goals by 12% and 15% by recruiting new top league saddle fitters, new sponsor for successful world-class riders, and show presence at the most important competitions in 2017

Received recognition as the 2017 General Sales Manager of the Year and Best Master Saddler Fitter 2016

Contributed key insights in reducing marketing costs by $6K, credit card charges fees by $2K as well as utility bills by $150, and Worker’s Comp insurance by $500 year over year

Giorgio Armani Retail GmbH, Munich, Germany

Regional District Manager 2014–2015

Rendered vital leaderships in launching new stores as well as in establishing the overall Giorgio Armani retail business across Germany

Provide effective mentorship and supervision to all store managers within the assigned district while in charge of recruitment, profit and loss, and sales target attainment

Maintained compliance with customer-focused agenda toward the attainment of operational excellence

Keenly tracked the mobilization and distribution of goods and effectively managed individual store staffing needs while maintaining an open communication with the Head Office

Notable Accomplishments:

Obtained revenue valuing at 1.88 euros during tenure; while accountable for daily functions for a luxury leisure fashion retailer in Milano, Italy as well as in managing and driving key performance indicator success

Apple Retail GmbH, Hamburg, Germany

Retail Store Manager 2011–2014

Spearheaded overall sales of computer hardware and software in as store location in one of the consumer electronics and digital distribution providers with headquarters located in California, USA

Ensured strict compliance with corporate visual standards by providing guidance to the RedZone manager and the Visual Merchandising Team

Served as liaison with RedZone Sales Department and the Family Room Service Department while scheduling Kronos for overall departments

Oversaw the entire day-to-day store operations including sales management, business development, P&L, and financial management

Notable Accomplishment:

Strategically designed and implemented comprehensive sales requirements to enter and develop possible target market area, which led to boosting store productivity and attaining financial goals

Marc’ O Polo Vertriebsgesellschaft GmbH, Hannover, Germany

Multi-Store Manager 2010–2011

Oversaw visual merchandising functions in ensuring compliance with Marc visual standards through positioning and rotation in merchandise to generate clients

Collaborated with the retail manager in formulating a cost-effective marketing and recruitment measures

Worked closely with staff and encouraged team members through continuous training, annual performance reviews, and staff meeting ensuring the wellbeing of employees

Keenly administered processing and merchandising flow, facility and logistics, safety shortage control programs, and housekeeping while efficiently controlling all labor and payroll expenses

Notable Accomplishments:

Earned selection to recruit and acquire top-level talent and develop a team with most qualified sales professionals

Contributed insights in positioning each company location for growth by identifying underperforming metrics and inefficient processes as well as in developing techniques

Boosted client satisfaction scores through outstanding implementation of staffing, facilities, and operations

Gravis GmbH, Hamburg, Germany

Store Manager 2007–2009

Rendered expert management to all operations including business planning, retail budgeting, and purchasing along with product inventory control and sales for the largest Apple reseller in Germany

Exemplified expertise in cultivating long-term and positive client relationships to guarantee repeat business

Fulfilled various tasks such as stocking and inventory efforts, creating and setting up merchandising displays, and implementing marketing ads in alignment with sales and product availability

Improved sales and profitability, effective cost controls, and retention and training of key associates by leading all aspects of team building

Notable Accomplishments

Led the implementation of sales planning, merchandising, and marketing efforts to boost sales

Attained shrinkage goals by facilitating appropriate training and loss prevention

o EARLIER CAREER

Diesel, Hamburg, Germany

Store Manager

H.T.J. Showroom, Nürnberg, Germany

Assistant Store Manager

Donna Karan, New York, NY, USA

Trainee

o EDUCATION

Bachelor of Arts in Business Administration

Helmut Schmidt University Hamburg, Hamburg, Germany

Master of Biomedical Science

Friedrich Alexander University, Erlangen, Germany

Bachelor of Science in Biomedical Science

Friedrich Alexander University, Erlangen, Germany

o PROFESSIONAL DEVELOPMENT

For Your Improvement (FYI) Competencies Development Guide A Guide for Development and Coaching For Learners, Managers, Leaders, Mentors and Feedback Givers Caree Architect Development Planners Leadership Architect Competency Card Sorts

The Leadership Machine

Apple Campus, Cupertino, USA

Apple Headquarter Germany, Munich, Germany

o COMMUNITY INVOLVEMENT

Foster Parent, Volunteer Dog Shelter

Consultant LGBT Community

o TECHNICAL ACUMEN

Microsoft Office Suite (Word, Excel, and PowerPoint) Mac OS X, iOS, iWork, iLife (pages, numbers, and keynote) Windows (XP, 7, 9) Atom SAP Lotus Notes Retail Pro Kronos Aperture QuickBooks



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