Registered Mental Health Counselor Intern
QUALIFICATIONS PROFILE
Detail-oriented, dedicated, and goal-driven professional with hands-on experience in biopsychosocial, crisis intervention, treatment planning, and individual and group therapy. Equipped with proven diagnosis and clinical conceptualization skills in the field of Clinical Mental Health Counseling. Adept at exhibiting interpersonal and communication aptitudes essential in building trust and harmonious relationship with colleagues and clients. Known for analytical problem-solving and critical thinking skills with proven ability to keenly analyze issues, formulate strategic action plans, and resolve complex situations. Articulate communicator; bilingual in English and Spanish. Technically proficient with Microsoft Office Suite (Word, Excel, and PowerPoint).
EDUCATION AND CREDENTIALS
Master of Science in Clinical Mental Health Counseling, In Progress (Expected Date of Completion: Nov 2018)
Walden University, Minneapolis, MN
Member of Chi Sigma Iota–Omega Zeta Chapter
Bachelor of Science in Mental Health and Human Services, May 2007
Franciscan University of Steubenville, Steubenville, OH
Associate of Arts in Biology, May 2004
Miami-Dade College, Miami, FL
Certified Pharmacy Technician, Valid Until Jul 2019
Registered Board-Certified Pharmacy Technician, State of Florida (Valid Until: Dec 2019)
Compounding Certification, National Pharmacy Technician Association (NPTA)
Chemo Certification, National Pharmacy Technician Association (NPTA)
Sterile Product Certification, National Pharmacy Technician Association (NPTA)
PROFESSIONAL EXPERIENCE
SunServe Corp. Inc., Wilton manors, FL
Mental Health Counselor Student-Intern Feb 2018–Present
Demonstrate proven experience in dealing with HIV positive clients, substance abuse, and trauma
Take charge of documenting and reporting client services in compliance with agency and Florida professional standards
Maintain active involvement with scheduled supervision and clinical staff meeting
Facilitate direct clinical assessment and therapy services such as individual and group therapy
Exemplify ability to provide clinical services to LGBTQ+ and general population of adolescents and adults
Demonstrate proficiency in preparing professional and clinical letters in adherence to WPATH Standards of Care (SOC) for the Health of Transsexual, Transgender, and Gender Nonconforming People letters for the recommendation of individual clients for HRT
Offer hands-on services to Transgender population and clearing individual clients to start hormone replacement therapy (HRT)
Healthsun Health Plans, Miami, FL
Part D Coordinator Jul 2017–Jan 2018
Served as key point of contact among pharmacies, medical centers, clinics, Primary Care Physicians, Pharmacy Benefit Management (PBM), and HealthSun Health Plans (HSHP) staff with all member issues
Fostered a positive, problem-solving environment
Worked closely with other professional and support staff for the successful achievement of customer outcomes
Carried out several duties including maintaining electronic records, ensuring accuracy of the documents, and encoding all received OTC medication orders
Gained proficiency with Centers for Medicare & Medicaid Services (CMS) guidelines pertaining to Part D related topics
Provided assistance to members with issues in OTC resolution, medication delivery status, and related questions
United Healthcare, Optumrx Home Infusion Services, Davie, FL
Administrative Pharmacy Technician Sep 2016–Jul 2017
Guaranteed coordination of patient care by working closely with intake and insurance
Administered the process of medication refills under the management of pharmacist
Oversaw the maintenance of proper patient progress and documentation
Assisted and promptly responded to customer and patients concern regarding filling and scheduling medication deliveries
Baptist Health Medical Group, Miami Cancer Institute, Miami, FL
Pharmacy Technician III Apr 2014–Jun 2016
Ensured the maintenance of inventory and daily ordering of drugs and supplies, while documenting patient orders and preparing inventory reports
Rendered keen oversight to all supply chain activities
Demonstrated proven skills in calculating complex and mix cytotoxic (chemotherapy) drugs, including intrathecal drugs
Universal Arts Compounding Pharmacy, Miami, FL
Compounding Pharmacy Laboratory Technician Aug 2012–Mar 2014
Completed extensive compounding of sterile (aseptic) and non-sterile chemicals
Supported pharmacist regarding database management to further develop operational productivity and efficiency
Soliant Health, Miramar, FL
Pharmacy Technician Aug 2011–Aug 2012
Maintained active involvement in preparing Walgreen’s home infusion sterile compounds and chemotherapies in alignment with the company’s standard guidelines
Advanced Pharmaceutical Consultants, Hollywood, FL
Pharmacy Technician May 2007–Aug 2012
Provided training to newly hired technicians and nurses regarding pharmacy operations, pyxies training, and inventory management
Worked closely with pharmacist regarding the process of prescriptions from orders to management and execution of appropriate medication
Communicated with suppliers for stock order, while overseeing inventory
EARLIER CAREER
Trinity Health Systems, Steubenville, OH
Student Counselor Intern 2006
PROFESSIONAL DEVELOPMENT
ACA Conference and Exposition, American Counseling Association
FCA Conference, Florida Counseling Association
AFFILIATIONS
Association for Multicultural Counseling and Development
Association for Lesbian, Gay, Bisexual, & Transgender Issues in Counseling
American Counseling Association
Multiple National Pharmacy Technician Associations