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Manager Employee Relations

New York, New York, United States
September 10, 2018

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Fy Chiang, Professional Human Resources NYC +1-980-***-****

Background & Skills +10 years Human Resources experience with Fortune 50 companies across industries. 6 multi-language skills, Solid legal background. Series 7/63, IRS Enrolled Agent, 6 Sigma, Lean, OSHA certified. US, UK, Chinese citizenship. Specialize in project management, findings, recommendation under metrics to resolutions.

Transforming Cultures

Engaging Employees Proactively

Building Corporate infrastructure

Change Management & Reengineering

Field & Corporation Office Collaboration

National Employment Law Expertise

Employee Relations, Diversity & Inclusion

Performance Management


Workers’ Compensation

Payroll Reconciliation/Accounting

Policies Development

Private Business Consultant (GE, PepsiCo, Coach, Tencent, MSC Cruises) USA, China, Italy

Sr. HR Manager 2012-current

Revised employee handbook to ensure proper alignment with local & federal industrial legislation

Reduced $80,000 EEOC litigation cost by increasing team interaction & communication activities

Provided expertise to maintain 100% legal compliance in EEOC, DOL, FLSA, COBRA, FMLA, ADA, HIPPA & Workers Compensation concerns

Drove reduction of 80% lost time by implementing Compliance Theater. Resulted in high performance, quality, schedule attainment, & met on-time delivery goals across 32 supply chain sites

Resolved complex employee relations issues. Conducted effective, thorough and objective investigation to maintain union-free workplace

Managed 26 diverse nationalities, 1300 crew members onboard

Provided 100% passing rate of full range of Safety awareness to entire non-English speaking crew members

Created monthly Buddy organization night to enhance full satisfactory of Buddy Program for new hires and returning crew members orientation

Introduced to executive team through internship programs to prepare talent pipelines for the rapid growing business in Asia

Orchestrated daily HR functions supporting 12 different department’s crew complaints, compensation, welfare

Created new oriental welfare activities to raise employee engagement

Gauged Masters of Excellence Measurement to enhance overall Key Performance Index (Bulgari, Tiffany, Cartier, Godiva, Kate Spade)

Johnson & Johnson New Brunswick, NJ

Regional (Asia Pacific) HR Manager 2007-2011

Annually developed 200 top talents in Sales, Marketing, Finance, Supply Chain, IT, & HR functions

Raised 20% new hires satisfaction and resulted 40% retention by building orientation online survey

Streamlined talent management, leadership development processes across 15 countries, 45 operating companies in Asia Pacific. Cost saving $8,000/new hire/year

Successfully partnered with outside counsel to comply with global work visas and foreign tax implication in multiple locations

Oversaw $100,000 G&A budget directing global recruitment& building college relations activities

Promoted cross company assignments for high potential staff, increasing global placement by 6%

Pfizer Inc Global Locations

HR Associate – HR Manager 2002-2007

Introduced HR PeopleSoft system to integrate data uniformly between US & Asia 15 countries

100% reached Pay-for-Performance goal by analyzing R&D past 5 year-end evaluation data

Led Mergers & Acquisitions, designed, communicated, and implemented Career Ladders within R&D

Met company’s AAP/EEO goals and diversity initiatives

Managed thousands of L1, H1B, TN visas for global scientists, their spouses and children

Developed pay-for-performance, 360 feedback, & succession planning for AP Region 150 upper management

Created interactive training program to strengthen Sales/Marketing new hires organization to reduce turn over


University of North Dakota, School of Law, Juris Doctor – Employment & Immigration Law ND, USA

Cornell University, Masters of Industrial & Labor Relations – Human Resources Management NY, USA

Toyo University, Bachelor in Business Finance Tokyo, Japan

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