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Customer Service Data Entry

Cleveland, Ohio, 44111, United States
September 10, 2018

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****W. ***th St. ● Cleveland, Ohio ***11 ● 216-***-****216-***-**** ●

CAREER SUMMARY: Sound judgment and decision making skills. Excellent accuracy skill set working with customers, vendors and internal and external management. Accomplished professional with strong problem resolution capabilities. Offering a strong work ethic and determination to complete tasks in a timely matter.

SAP Invoices-Collection Calls

Purchase Order Adjustment

Accounts Payable Audits

Complex Problem Solving with Vendors

Non-PO vendors with Check Requests

Handle Large Amount-Petty Cash

High Volume Customer Service

Process Check Payments


Metro Health, Accounts Payable 201*-**-**-**

3-Way Match-On Base-Large volume

Transtar Industries, Accounts Payable 2016 to 2017

Data Entry-J.D. Edwards Reconcile Vendor Statements Scanning Invoices

Print Checks Mail

Smythe Properties Advisors, Accounting Assistant 2015 to 2016

Data Entry/Process Checks/Collection Calls

High Volume Customer Service

Bank Deposits/Complex Problem Solving with Vendors

Pick up Rent Checks every month at Properties

Arcelor Mittal, A/P Analyst 2014 to 2015

Multinational Steel Manufacturing (Temp)

3-Way Match in On-Base Compare Report-Blocked Invoices Electronic Payments Data Entry-Non PO Invoices

Ferro Corporation, Accounts Payable Specialist 1980 to 2014

Advanced materials company serving the ceramics, electronics, glass, and pigments-1.7 8 in sales

Provided support to the Accounts Payable Department by ensuring payment accuracy and efficiency: provides internal / external customer support: safeguards payment instruments and source documents, upholding department controls, and ensuring integrity. Work leader of five.

Reconciled and processed work by verifying entries and comparing system reports to balance.

Scheduled and prepared checks, resolved purchase orders, contract invoice, or payment discrepancies and documentation. Ensured credit is received for outstanding memos: issued stop payments.

Corrected block invoice report before month-end. Sent new and changed vendor information to the correct departments.

Maintained A/P filing system and adhered to record retention policy.


Ferro Corporation, Independence, Ohio Training Courses in Microsoft Outlook and Word

Accredited Accounts Payable Specialist SAP 4.6C Training SAP, in Boston, MA & Chicago, IL.

West Technical High School, Cleveland, Ohio High School Diploma

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