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Customer Service Manager

Location:
Dallas, TX
Posted:
September 10, 2018

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Resume:

SKILLS

PROFESSIONAL SUMMARY

WORK HISTORY

SKAI ROBERTS

469-***-**** • ac6z1f@r.postjobfree.com • 2404 Skiles Drive, Plano, TX 75075 Excellent work ethic and strength in boosting company morale. Looking to take on the corporate world one opportunity at a time. I am looking to bring a positive attitude, outstanding record of service and willingness to work hard to an energetic team. Fast learner

Customer service

Highly reliable

Quality assurance

Money handling

Inventory

Customer-service oriented

Payroll and budgeting

Oct 2016 - Aug 2017

Houston, TX

Office Administrator / RCI Holdings Inc

Entered accounts payable, accounts receivable, invoices and expense reimbursements.

Maintained office inventory by ordering supplies in a timely manner. Coached new employees on administrative procedures, company policies and performance standards.

Served as corporate liaison between the finance, IT and marketing departments.

Managed office supplies, vendors, organization and upkeep. May 2010 - Aug 2013

Dallas, TX

Bartender / Burch Management Co Inc

Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.

Closed out cash register and prepared cashier report. Notified a manager if a guest was intoxicated or rude to other guests.

Maximized customer service by training staff, overseeing operations and resolve issues in a timely manner.

Notified management of ordering needs (liquor, beer, wine, paper goods, etc.).

Conducted weekly inventory.

Aug 2013 - Aug 2016 Stay at home mom / N/A

Dec 2017 - Apr 2018

Dallas, TX

Server / Yard House

Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.

Routinely supported other areas of the restaurant as requested, EDUCATION

including answering telephones and completing financial transactions for other staff.

Provided friendly and attentive service.

Stocked and maintained cleanliness of stations.

Maintained complete knowledge of restaurant menu, including daily specials.

Feb 2018 - Current

Frisco, TX

Bartender / Mash'd

Upheld strict cash handling procedures.

Retrieved liquor, wine and beer from various storage facilities. Greeted guests in a timely and professional manner. Maintained a consistent, regular attendance record. Cleaned, mopped and vacuumed the bar area.

Served each guest courteously, quickly and efficiently. 2010

Plano, TX

High School Diploma in

Plano Sr High School

TBA

Plano, TX

Associate of Science in Science

Collin County Community College District



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