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communications specialist

Philadelphia, Pennsylvania, United States
September 10, 2018

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*** * *** ******, ************ PA 267-***-****


Duquesne University Pittsburgh, PA

Bachelor of Arts 12/16

Majors: Advertising and Public Relations; Multi-platform Journalism GPA:3.1 Recipient of Founders Scholarship

Full tuition scholarship at Duquesne University for exemplifying ideals of the Spiritan Order

Relevant Experience

Highmark Health Network Pittsburgh, PA

Jr Benefits Platform Analyst 3/18-8/18

Analyze product benefit coding on company software programs to ensure workflow accuracy

Coordinate quickly, and effectively with multiple departments to process claims in a timely and efficient manner

Identify errors, and update corresponding coding accordingly

Demonstrate problem solving skills, and ability to manage multiple tasks/assignments accordingly

goPuff Pittsburgh Pittsburgh, PA

Operations Manager 1/17 – 2/18

Assisted in launching of goPuff branch (start-up delivery service)

Managed 20+ employees on a daily basis, as well as two brand ambassadors for special events

Coordinated marketing efforts with corporate offices, including the planning and implementation of promotional events and the management of local sponsorships

Established a strong presence among college campuses within the city and surrounding neighborhoods, leading to a 226% sales increase over our first 6 months of operations

Ambassador’s Football Pittsburgh Pittsburgh, PA

Campaign Leader 1/16 – 5/16

Coordinated 400 level class group in semester long campaign for local non-profit organization

Established goals of driving fundraising and volunteer efforts using comprehensive communication plan

Analyzed organization’s social media presence, and developed social media calendar via HootSuite

Implemented monthly-newsletter and planned email blasts using MailChimp with copy examples

Flagship Business Plans and Consulting Pittsburgh, PA

Client Services Specialist 8/16 – 12/16

Collaborated with fellow team members to write and edit professional, comprehensive and detailed business plans for clients

Provided accurate, knowledgeable, managerial consulting to customers in a wide range of business issues

Established, developed, and maintained positive business relationships with current and prospective customers

American Heart Association Pittsburgh, PA

Events Associate 8/15 – 1/16

Monitored, tracked and re-formatted scientific abstract submissions designed for specific event

Edited and created marketing materials for specific fundraising events

Contacted officials from local Hospitals/Universities to develop press releases for various events

Attended fundraising events, greeting donors and providing additional assistance when needed

Duquesne University Career Services Pittsburgh, PA

Communications Intern 8/15 – 8/16

Managed Office’s social media calendar via Hootsuite to promote specific events throughout the year, with full access to office’s social media accounts

Promoted the office through both the drafting/editing of written marketing materials as well as assisting/hosting of informational sessions and presentations


Editing experience and advanced writing skills in a variety of styles including but not limited to Copywriting and Press Releases,

Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook, CRM), Adobe Premiere, Hootsuite and WordPress

Limited Experience with Adobe Suite (After Effects, Illustrator, Photoshop), HTML and SQL

Coursework focused on Corporate Communication, including Public Relations Case Studies, Public Relations Campaigns and Social Media management

Proficient Spanish speaker


Served as Philanthropy Chair for Sigma Alpha Epsilon Fraternity, planning and implementing philanthropic events in coordination with fellow campus organizations and Greek life offices

Tutored at-risk youth as part of community building program at Duquesne University

Worked for school paper, The Duquesne Duke, writing columns as well as reporting on University athletics, often on a strict deadline

Additionally assisted with voluntary editing work for various articles submitted for publication

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