Pharmacy Technician Customer Service

Objective

Dedicated and focused individual, who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. Answers a high-volume of incoming calls while handling in person inquiries from clients and colleagues. Flexible and hardworking with a strong drive.

Experience

Rite Aid Pharmacy/ Pharmacy Technician 09/16-Present Olympia, WA

Communicated with healthcare providers, insurance companies and patients in person, via fax and telephone properly filled and dispense an average of 500 to 700 prescriptions a day, received and verified quantities against invoices and checked for outdated medications, made requisitions for drugs and supplies with professional guidance from the pharmacist.

The Olympia Arthritis Clinic/ Office Receptionist 02/14-02/15 Olympia, WA

Assisted patients in completing medical forms, schedule appointments and perform all necessary clerical duties to insure office efficiency, collect all personal, medical and insurance information to provide accurate verification of benefits and facilitates patients flow by notifying the provider of patients arrival, being aware of delays and communicating with patients and clinical staff.

GNC/ Lead Sales Associate 06/08-02/14 Olympia, WA

Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service, operating cash register, managing financial transactions and balancing drawers, and achieving and exceeding established sales goals.

Education

Charter College/ Pharmacy Technician License 2016

The Evergreen State College/ BA 2011

South Puget Sound Community College/ AA 2008

Skills

• Documentation

• Organizational ability

• Time management

• Microsoft Word and Excel

• Filing

• Communication

• Creative problem solving

• Dedicated team player

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