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Engineer Customer

Location:
Mumbai, Maharashtra, India
Posted:
September 07, 2018

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Resume:

RESUMÉ

AVIK MODAK

Mobile: 836-***-****

Email: ac6yq4@r.postjobfree.com

Skype id: avikmodak

* *****’ experience of Radio Access Network (VoLTE, LTE,3G) Planning & Optimization engineer seeking career opportunities in Telecommunications Industry in Radio Network Optimization & Performance.

Current Designation: Deputy Manager in Reliance JIO Infocomm Limited.

Previous Employer: Senior Engineer Ericsson Global India

Area of Expertise:

Troubleshooting and Parameter Optimization for VoLTE, LTE/3G

Features, SON Implementation for Volte, LTE for PAN INDIA.

Capacity Planning for Volte, LTE

Analysis of KPIs such as drop call, CSSR, HOSR and take corrective action to improve the same.

Analysis of KPIs dashboards at Network level, Region level.

Automation via Excel macros.

People management.

Layer 3 signaling analysis, audit of Network.

Drive Test Analysis.

Cluster Optimization.

Neighbor Optimization.

E2E customer Complain resolution.

Special Event Monitoring and Capacity expansion suggestion.

Interacting with customer on regular basic.

Technical Competencies/skills

Drive Test & Analysis Tool

Actix Analyzer (& Spotlight also)

Planning Tool

Asset, JCP

Performance Analysis Tool

MAPINFO, M2000,PRS,NASTER,Asset,PeopleSoft,MYCOM,Osix

OMC

M2000, PRS, NASTER,LSMR

RAN Equipment vendors

Samsung,Huawei,Nortel

MS Office

MS Excel,MS power Point, MS access,MS Word

Work Experience:

Project Highlights

Implementing different features/SON for VoLTE/LTE to improve the Network KPIs for PAN INDIA level.

Analyzing the Network level and cell level KPIs and taking corrective action to improve the same.

LTE and Vo-LTE (Voice over LTE) End to End call analysis. UE trace, cell trace and layer 3 signaling analysis.

Initial tuning, Single Cell Functionality Test, Post launch optimization, Layer 3 signaling analysis, Parameter tuning and audit for LTE and Vo-LTE radio network.

Troubleshooting problematic cells/parameters tuning/performance monitoring and improvement on degraded cells i.e. worst cell analysis at L3 (highest level) level.

Acting as a project SPOC. Attending weekly meeting for discussing KPIs (CSSR, DCR, and HOSR) dashboard and exclusions for all three technologies and interacting with customer via governance call.

Meeting with customer to discuss the creation/modification of WLA,SLA.

Acting as a TL and managing peoples

Performed cluster Optimization on the network level and deep down analysis to meet the expected customer coverage and KPIs for the cluster.

Analyze live drive test log files and providing suggestions. Layer 3 messaging analysis in Actix and fault isolation and troubleshooting

Analyzed the customer complaints and provide solutions.

Suggesting the capacity expansion and live monitoring for the critical events

Professional Certification

Done BUGS certification from Ericsson, it is a highest level Certification which judges the knowledge about company’s business model, work architecture, technical knowledge about different technologies.

Done Radio Access network certification.

Professional Training

LTE Planning and Design and Air interfaces

LTE Functionality

LTE KPIs analysis and Optimization technique

WCDMA Overview and air interface.

WCDMA Performance,KPI monitoring and Optimization

HSPA System Techniques

Achievement/Reorganization:

Got ACE Award For improving DCR, CSSR in the network level by introducing Naster analysis. DCR has been improved from .9% to .57%. CSSR improved from 97.55% to 99.21%.Also GOT appreciation from CTO of the end customer.

Got Power Award for improving Cluster Optimization in the south zone of Belgium for Mobistar operator. The south part is full of rural clutters and highways connecting different countries. Providing proper coverage and meeting KPIs is a big challenge. Meeting almost 99% coverage expectation and meeting CSSR KPI for south zone.

Academic Qualification/Achievement:

Qualification Awarded: B TECH (Electronics & communications Engineering) from West Bengal University of Technology in 2011 with 8.3 CGPA.

Paper Publication: Published Paper on Wireless sensor network in IEEE (ISBN: 978-1-61284-762-7)

Attending Conference: Attending conferences at different location like Chennai, Sikkim, Kolkata to present the technical research papers.

Personal Information:

Date Of Birth: 17-March-1989

Nationality: Indian

PASSPORT Availability :YES

LANGUAGE KNOWN: English, Hindi, German (Basic)



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