James J. Racht

Simpson, PA *****

ac6yg5@r.postjobfree.com 570-***-****

Project Manager

Excel at managing resources, strategic planning and achieving organizational goals.

Dedicated, innovative, responsive, IT Project Manager with vast experience in a wide range of organizational environments, Offers a vast amount of management and administrative experience in the rapidly changing world of global IT. Key strengths include:

Project Management

Budget Optimization

Strategic Planning

Employee Relations

Change Management

Stakeholder Engagement

Consensus Building

Process Improvement

Productivity Maximization

Resource Allocation

Professional Experience

HARPER COLLINS PUBLISHERS, Moosic, PA 2014-2018

Project Coordinator - Systems

Served as PM on numerous projects of varying scope and complexity, establishing schedules, managing risks, communicating with stakeholders and seeing through to completion. Acted as liaison between corporate stakeholders and frontline IT managers & resources.

Built foundation of rapport and gained trust of IT managers and senior management as first PMO representative in Scranton office.

Successfully engaged with stakeholders across multiple divisions of global organization to manage expectations and resources.

Worked closely with frontline IT managers and resources to track progress and maintain issue logs to ensure successful outcomes on time and within budget.

Enhanced communications between business management and IT management resulting in improved efficiencies.

Managed the rollout of various software and systems implementations, ensuring successful outcomes.

Employed variety of PM tools and techniques including MS office, Project and Visio, Jira and Confluence, maximizing efficiency of project teams; experienced in both Agile and Waterfall methodologies.

ICON TECHNOLOGIES INC., Carbondale, PA

Operations Manager 1999-2014

Managed multiple projects across key functional teams to ensure that organizational goals were consistently met. This included customer service, infrastructure, billing and procurement teams.

James J. Racht ac6yg5@r.postjobfree.com Page Two

ICON TECHNOLOGIES INC. (Continued)

Oversaw the delivery of a variety of different IT products and services to clients in many different industries including, healthcare, manufacturing, retail, banking, education and government.

Responsible for working with the executive team in developing the overall strategic vision of the organization, working with the staff to develop that vision and achieve employee buy in.

Built a corporate culture of mutual respect and trust among all team members where individual’s talents were valued and maximized to achieve both organizational and team member’s goals.

Developed and managed talent by designing job roles, recruiting talent, evaluating candidates and making human resource decisions.

Oversaw functional team managers, set individual team goals, evaluated performance and made adjustments to maximize productivity and results.

Worked with the financial team to develop an annual budget and set fiscal priorities and goals for the business.

Coordinated with engineering teams to ensure that the technology stack was kept fully up to date.

Built trust and developed long-term relationships with clients to ensure customer satisfaction and maximize repeat business.

Collaborated with executive team in developing overall strategic vision, and took the lead on achieving staff buy in.

Drove continuous improvement through training, both technical and administrative, and by employing industry best practices.

Additional Experience

Adjunct Instructor: Lackawanna College, School of Distance Education.

Author: Images of America; Carbondale. Arcadia Publishing Company.

Education and Professional Development

Bachelor of Science (B.S.), Finance/Economics, University of Scranton, School of Management, Scranton, PA

Completed 80 hours of Project Management Professional training.

Completed Organizational Dynamics Training Course, through Penn State, Worthington Scranton Campus, Continuing Education

Volunteer / Community

Member: City of Carbondale Route 6 Task Force on Tourism.

Vice-President: Board of Directors, Carbondale Historical Society and Museum, Inc.

Scoutmaster: Boy Scout Troop 8, Carbondale PA.

Member: Business Networking International (BNI)

Honors

Honoree: Selected by Northeast Pennsylvania Business Journal as one of “20 Under 40”, honoring the top 20 local businesspeople under the age of 40 each year.

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