Information Technology Manager
Business Strategy: Transform struggling departments into successful, highly efficient operations with revenue generation in a frequently changing market.
Operations Management: Prepare organizations to scale while managing tight budgets when supporting business agility, mitigating risks while overseeing the daily policy, enforcing processes and procedures, analyzing key performance metrics, and outsourcing.
Entrepreneurship: Identify viable opportunities for IT innovation and projects with legacy programs.
Security: Thwart cybercrimes through rigorous on-site and offshore policy, procedures, and on-going testing and random hacking events.
Conferences and Events
Designed, implemented and managed the holistic IT platform for large international conferences such as: NAB – Las Vegas
IBC – Amsterdam
Provided IT consultancy services, specializing in a mixed environment of Windows and macOS,
Security, Remote Learning, Video Conferencing, and A/V.
Government and Education
Provided consulting services to the state of New York on integrating macOS and iOS in their existing environment.
Trained the IT team at Princeton University on macOS.
GOLANTEK Tokyo, Japan / New York, NY 10/2016 – Present
Founder and Executive IT Consultant
Corporate consultancy for macOS, iOS, Network Security, Video Conferencing, and A/V.
Provide consultancy and implementation on the adoption of various IT solutions and methodologies for integration, system management, and deployment.
Design and implement a comprehensive network and physical security based on recent cyber threats and needs.
Manage an international video conferencing system.
FUTURE MEDIA CONCEPTS Inc. New York, NY 1/2010 – 10/2016
Information Technology and Business Unit Manager
Responsible for end-to-end technology and central administration for employees, instructors, and clients.
Oversaw a staff of 10 technicians and system administrators.
Developed key strategic initiatives and delivery foundation plans to support the company departments such as Administration, Accounting, Business Development, Sales & Marketing, Training and Events.
Designed, managed, and oversaw the company’s remote training program from the drawing board to a complete, working, and highly performing solution.
Introduced new IT methodologies and related technologies to better serve the organization’s needs.
Implemented CRM system to support increasing sales revenue and automating customeracquisition.
Established rigorous training for the organization’s IT professionals to acquire methodologies and skills.
Managed the company’s IT budget, including intelligent hardware and software purchasing for internal use and external company conferences and frequent events.
Led the company in the most efficient direction, as technology evolves rapidly. As a result, increased the company’s revenue between 2015–2016 by introducing, implementing, and managing an innovative way of content delivery via a high-end video conferencing solution between the company’s locations and from the conference venue directly to clients.
MOTOROLA COMMUNICATION Tel-Aviv, Israel 5/2007 – 12/2009
IT and Helpdesk Manager
Supervised the provision of technical support for 1,500 local and remote Motorola employees and provided Motorola departments with IT consultancy on various IT related issues.
Oversaw a staff of 18 technical support representatives and IT technicians.
Built and managed the helpdesk team with constantly increasing team motivation, professionality, and quality of service.
Ensured the highest customer satisfaction through high quality service in a timely manner and professional attitude.
Recruited, trained, and supported help desk representatives and technicians to best address Motorola’s current and future needs.
TEVA Pharmaceuticals Petah Tikva, Israel 4/2005 – 5/2007
IT Manager – Main R&D Site
Responsible for the entire information technology infrastructure of the main R&D location of the organization.
Oversaw a staff of 12 technical support representatives and IT technicians.
Ensured uninterrupted service to the R&D labs and international conference rooms.
Designed, integrated, and managed the company’s labs, computerized conference rooms, and worldwide communication data and telephony.
Managed the IT Budget and reported directly to the Business Unit.
EDUCATION and QUALIFICATIONS
Business Management – Certification Program, Open University of Israel - 2000
Software Development – Certification Program, SELA Group - 2001
Apple Consultant Network
Member since 2012
Apple Certified Professional
Microsoft Office (Word, Excel, PowerPoint, Access, Visio), Microsoft SharePoint, Microsoft Live,
Apple: Pages, Numbers & Keynote, Google Apps, OmniGraffle, WebEx, GoToMeeting
Hardware and Software Platforms
Apple, Microsoft, IBM, HP, Dell, VMware, macOS, iOS, macOS Server, Windows, Windows Server Linux, Avaya
Deployment and MDM
JAMF (Casper/Jamf Pro), Deploy Studio, Apple Profile Manager, Apple Configurator, NetInstall
Active Directory, Novell, Open Directory
Visual Basic, C/C++, Java, HTML, CSS, SQL,
Objective C, Swift
Oracle, MySQL, SQL Server, MS Access