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Customer Service Social Media

Location:
Sacramento, CA
Salary:
$48,000
Posted:
September 05, 2018

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Resume:

Katelyn Piearcy

**** ******* ***** ***. *, Sacramento, CA 95833 916-***-**** ac6xzo@r.postjobfree.com

Skills:

Customer Service

QuickBooks

Payroll

Strategic Planning

Operations Management

Microsoft Office

Negotiating

Time Management and Scheduling

Delegating

Accounts Payable

Work Experience:

STAFFING MANAGER ACCOUNTEMPS 4/30/2018 – 8/10/2018

Decreased employee turnover by identifying needs, values and overall goal of the company and placing the most qualified candidates

Developed and maintained matrix of qualified candidates by sourcing and interviewing 20-25 best fit candidates on a weekly basis

Executed 75 – 100 marketing calls weekly to generate new business and develop relationships

Jump-started the social media presence of the company and attended networking events resulting in business development and lead generation

ACCOUNT EXECUTIVE WORLDWIDE EXPRESS 1/30/2017 – 2/13/2018

Implemented 20 new accounts by overcoming objections and building relationships with business owners and CEOs

Slashed clients freight costs by analyzing competitor invoices and preparing pricing reports

Coordinated meetings and managed weekly calendar

Drove lead generation by leveraging cold calling (75-85 daily), email prospecting and telephone follow up

Maximized productivity by territory management and self-motivation

SALES AGENT LANDSTAR / CARLSON LOGISTICS 1/13/2014 – 01/20/2017

Developed and managed all operations of the agency as well as trained new Sales Agents

Slashed freight costs by negotiating with vendors, clients, and drivers

On boarded new clients by blocking off specific time for sales calls to aggressively prospect and hunt for new business leads

Delivered excellent service to customers and communicated with drivers to ensure on time deliveries

DATA WAREHOUSE CONSULTANT CARLSON LOGISTICS 03/03/2013 – 01/10/2014

Maintained work productivity by delegating and supervising daily work schedules of warehouse team

Eliminated order errors by 5% by inspecting all incoming and outgoing freight

Spearheaded complete recount of entire warehouse to ensured inventory, order entries and inventory record to be 100% accurate

ADMINISTRATIVE ASSISTANT / ACCOUNTS PAYABLE CARLSON LOGISTICS 01/23/2011 – 03/01/2013

Managed all accounting functions upon Accounting Managers leave as well as trained new employees

Revised all employee expense logs and time sheets and paid drivers on a weekly basis

Accurately processed invoices and purchase orders as well as made weekly check deposits through RDM system

Managed accounts through QuickBooks software

Preformed all administrative duties



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