Customer Service Microsoft Office

Location:

Posted:

September 05, 2018

Valerie Ayala

Objective

To contribute my abilities and leadership to my potential position

Experience

Jan 2016 – July 2018

NetTech Computers

Rancho Cucamonga, Ca

Receptionist

Greeted customers with products and services for computer repairs.

Answered the phone in a timely manner for inquires of computer repairs, and assisted customers for pick and drop off computer for repairs.

Sorting and distributing mail.

Entered customer data and send correspondence.

Overachieving attitude.

Verbal and written communication/customer service skills.

Microsoft office skills.

Interpersonal skills.

Patience with customers and colleagues.

Copied, filed and maintained paper or electronic documents and records.

Recommended trade-ups for computer services.

Utilized registers on customer purchases, collected cash, returns, voids, and returns as needed.

Jan 2014- Dec 2015

Del Taco

French Valley, Ca

Cashier

Developed restaurant sales and cash flow.

Performed basic math skills.

Cash handling skills.

Ensured guest satisfaction and ability to train and maintain on ongoing guest service delivery.

Clear customer service skills.

Education

August 2016

Penn Foster College

Scottsdale, Arizona

Currently attending college online

References

References are available on request.