Management

CAREER HIGHLIGHTS

•Executed over $*,***,*** in gross sales in a retail store with complete managerial control from the business’ inception

•Developed policies and procedures for a staff of over 400 employees that resulted in revenue growth for the company

•Handled budget planning and full P&L responsibility for multiple locations of a financial institution

•Worked up from Team Leader to Senior Vice President at Homeowners Loan Corp in six years

Tracy L. Jones, Sr.

EDUCATION

Bachelors’ Degree - Finance and Accounting 1991

Georgia State University Atlanta, GA

Private First Class 1985 - 1991

United States Army Reserves

2702 Rustling Pines Court ~ Marietta, Ga. 30062 ~ Cell 770-***-**** ~ ******@*******.***

SKILLS

•Software applications including: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, LOS, AUS, WAN, AFS III (Automated Financing System), CTLS (Commercial Time Loan System), Clues, Clout, LP and DU underwriting systems, Assetwise, Intuit Quick Books, Intuit POS, Collections

•Manage a small team of 7 or a large team of 350+ with the same level of leadership success

•Develop budget projections and manage a project or a department within that budget

•Business analysis, profit and loss reporting

•Staff training and leadership

Experienced business and sales strategist with demonstrated skills in team management, profit and loss analysis reporting, and developing new markets ready to build, train and manage a

top-performing sales team for your organization

EXPERIENCE

Owner/Operator Mar 2008 - Present

TC, LLC. Marietta, GA and Florence, AL

•Researched, designed, planned and executed operations of a retail store

•Responsibilities include sales, sales training, purchasing, maintaining inventory, cost control, payroll, licensing, POS training, marketing, advertising and collections

•Full P&L and budget planning responsibility

•Procured licenses by working with local and state government agencies

•Responsible for the growth of the business to perform and exceed weekly, monthly and yearly projections

•Executed over $5,700,000 in gross sales since the inception of the business

Executive Vice President Oct 2005 - Dec 2008

webTreeloan.com, INC. Atlanta, GA

•Directed loan origination and processing activities

•Participated in formulating and administering company policies and developing short and long-range goals

•Developed and maintained processes to manage leads and increase closure rate

•Created and maintained reports and dashboards on marketing and sales activities, effectiveness, and business impact

•Analyzed marketing and sales data to develop insights and make recommendations on areas for optimization

•Monitored, managed and maintained the marketing database

•Evaluated new technologies and add-on applications to improve and optimize marketing performance

•Served as a member of management committees on special projects and a board member

Senior Vice President of Production Jan 2003 - Sep 2005

Homeowners Loan Corp. Atlanta, GA

•Directed loan origination and processing activities

•Helped create and administer organization policies and draft short and long range goals

•Responsible for a staff of 400+ employees

•Reviewed analysis of activities, costs, operations and data to determine operation progress towards stated goals and objectives

•Full P&L and budget planning responsibility for assigned location(s)

•Served as a member of management committees on special projects, and a board member

Vice President of Production Jun 2001 - Jan 2003

Homeowners Loan Corp Phoenix, AZ

•Responsible for the overall productivity and profitability of the regional office

•Managed 80 – 100 employees in the call center, maintaining an average number of calls per loan officer and conversion rate to pipeline and closed loans

•Full P&L and budget and planning responsibility

•Coached AVPs on a quarterly basis and new or underperforming AVPs on a daily basis or as needed

•Responsible for hiring, coaching, and managing front office staff and field reps

•Maintained and developed vendor relationships (title companies, investors, etc)

Production Manager Oct 1999 - Jun 2001

Homeowners Loan Corp. Baton Rouge, LA

•Responsible for the overall productivity and profitability of the regional office

•Increased origination for Baton Rouge operations over 150%

•Managed 80 – 100 employees in call center with average number of calls per loan officer and conversion rate to pipeline and closed loans

•Reported weekly and monthly origination numbers and commitments to the President of the company

•Coached AVPs on a quarterly basis and new or underperforming AVPs on a daily basis or as needed

•Responsible for hiring, coaching, and managing front office staff and field reps

•Maintained and developed vendor relationships (title companies, investors, etc.)

Team Leader Apr 1999 - Oct 1999

Homeowners Loan Corp. Atlanta, GA

•Managed a staff of 8

•Responsible for weekly and monthly origination commitments

•Set team and company origination records

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