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Customer Service Microsoft Office

Location:
Alameda, CA
Salary:
40,000
Posted:
September 04, 2018

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Resume:

PHALA CHHIN-QUTOB

***** ********* **. *** *******, CA 94577 * 510-***-**** * ac6xfu@r.postjobfree.com PROFESSIONAL SUMMARY

Well accomplished Sales, Customer Service, and Administrative Professional with decades of experience interacting with clients, staff, management, suppliers and regulatory agencies. My skills include, but are not limited to:

v Multi-tasking and delivering on

simultaneous complex projects

v Organization with a high degree of

attention to detail

v Proficiency in Microsoft Office

v Client Interaction v Problem Solving v Training / Coaching / Mentoring v Multi-lingual v Type 50 WPM & Proficient in 10 Key v Needs Assessment PROFESSIONAL EXPERIENCE

PREMEIR PLAYER PROVIDERS, INC.

Administrative Coordinator / Office Manager

2008 - Present

• Oversaw all Accounts Payable and Receivable activity and budgeted company finances.

• Provided general Human Resource support and Benefits Administration.

• Reconciled approved time sheets, PTO, and ran payroll for entire corporation; 25 – 30 employees.

• Recruited and screened applications for potential new hires and performed background checks.

• Coordinated compliance with Government and Regulatory Agencies and provided reports as applicable.

• Facilitated new hire orientation and preliminary training.

• Worked with management on resolving staff escalations and or escalations.

• Maintained meticulous employee filing for all active and inactive staff.

• Worked with management on resolving third party audits. IRWIN HOME EQUITY, INC.

Doc Drawer / Funder

2001 - 2004

• Reconciled borrower data in the Loan Origination System (LOS), and drafted Loan Closing Documentation according the borrowers desired loan program and performed Quality Control.

• Confirm all up-front disclosures were provided, signed, and executed.

• Coordinated funding with Business Partners and Settlements Agents to ensure timely completion of loan signing and wire transfers.

• Reviewed final Closing Documents to ensure that all disclosure requirements are met and compliant

• Ensured that both the Collateral and Loan File are shipped within established time parameters and followed up on funding discrepancies as appropriate.

• Reconciled Funding Adjustments, located missing conditions, and worked the borrower and other third parties on resolving return receivables.

• Validated fees with Settlement Agents to ensure proper disclosure for disbursement purposes.

• Coordinated with Account Executives, Loan Processors, Underwriters and Managers on facilitating borrower transactions through Funding and Post Closing Quality Control.

• Audited legal documentation for various clients from numerous industries and prepared escrow and wire transactions.

• Assisted in the consolidation of income statements and balance sheets.

• Received accolades for being a top producer for 2 consecutive years. References Available Upon Request



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