Manager Medical
Resume:
SANDRA D. WILLIAMS
Live Oak, Texas 78233
EXPERIENCE
**** – Present First Choice Emergency Room San Antonio, TX
Patient Access Representative – Nacogdoches Clinic
* Answer phones and greet patients in a compassionate and prompt manner.
* Ensure that the proper consent and registration forms are obtained for patient treatment.
* Maintain a proficient ability to verify and document patient’s insurance, eligibility and copays.
* Communicate in an effective manner with medical staff to ensure proper care for patients.
* Maintain a 100% accuracy level with all patient information and daily financials.
* Monitor the facility to ensure that it remains safe, secure, clean, and well-maintained.
* Assist the Facility Resource Lead in any way possible.
2013 – 2016 Hot Topic San Antonio, TX
Sales Associate/Inventory
* Monitor the store to ensure that it remains safe, secure, and well-maintained.
* Assist customers in locating products and help customers make selections.
* Sensor and stock merchandise that is new to the store, or refills of more popular merchandise.
* Ring customers up once they have selected their merchandise.
* Greet customers as they enter the store and advise them of current promotions.
2006 – 2012 Alamo Dermatology Assoc./Lee Medical Assoc. San Antonio, TX
Medical Office Manager/Billing Manager
* Receive payments and post amounts paid to customer accounts.
* Locate and monitor overdue accounts, using computers and a variety of automated systems.
* Record information about financial status of customers and status of collection efforts.
* Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
* Confer with customers to determine reasons for overdue payments.
* Advise customers of necessary actions and strategies for debt repayment.
* Perform various administrative functions, such as recording address changes and purging the records.
* Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
* Trace delinquent customers to new addresses.
COMPUTER KNOWLEDGE
Quick Books Microsoft Word Word Perfect Centricity Microsoft Outlook Medical Office Manager T-Systems EV
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