Health Information Medical

L E E A N N W O O D W A R D

**** ******* *** ** *******, Minnesota 55432

Phone: 612-***-**** Email: *************@*****.***

S U M M A R Y

Dedicated Registered Health Information Technician motivated to maintain customer satisfaction and contribute to company success. Possesses an extensive Health Care background with a strong reputation for accuracy, and personal initiative.

EDUCATION

Associate of Applied Science Degree: Health Information Technology May 2015

Anoka Technical College GPA: 3.5 Anoka, MN

QUALIFICATIONS AND STRENGTHS

Experienced in both call-center and retail store settings

Familiarity with medical terminology, procedures, and office practices

Knowledge of anatomy and physiology

Knowledge of medical coding and billing procedures

Highly effective communicator with proven ability to lead, resolve conflict, problem-solve

Experienced overcoming cultural and language barriers to achieve desired outcomes

Proven ability to thrive in deadline-driven and high stress environments

EMPLOYMENT HISTORY

Coding Data Specialist III 2016-Present

Allina Health

Identify, abstract, and code patient data, using ICD-10 and CPT classification systems.

Review records for completeness, accuracy, and compliance with regulation

Resolve or clarify diagnoses with missing or unclear information by consulting with physicians

Electronic Health Information Management Specialist 2015-2016

Allina Health

Prepare medical record information for scanning by sorting paperwork and assigning barcodes

Assign scanned documents to patient accounts once in the system

Retrieve patient medical records for physicians or other medical personnel

Customer Account Executive 2010-2012

Comcast Cable Corporation St. Paul, MN

Troubleshoot incoming calls regarding problems with cable and phone equipment

Assist customers with installation and questions about usage of equipment

Consistently achieved the highest processing and productivity rates in the department

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