Medical Assistant Technician
Resume:
SHATONDRA WINSTON
******************@*****.***
Summary
Adept Medical Assistant/Phlebotomist with a strong passion for nurturing people who are unable to care for themselves and a commitment to putting the patient first. Extensive experience in a clinical setting and Emergency Department setting. Motivated to join a compassionate team in a long-term care setting.
Skills
Front and Back office training
Proper sterilization techniques
Certified in Basic Life Support (BLS)
12 yrs EPIC knowledge
Medical terminology knowledge
Electrocardiography (EKG)
Vital sign monitors
Wound care and irrigation
3 years Phlebotomist
14 years Medical Assistant
Experience
Kaiser Permanente Walnut Creek Medical Center- Emergency Room Walnut Creek, CA
Medical Assistant
09/2016 - 08/2017
Prepared patient rooms prior to their arrival.
Recorded patient histories and filed supporting clinical data and diagnosis.
Read and recorded temperature, pulse and respiration.
Provided patients and families with emotional support.
Cleaned and disinfected chairs and equipment according to facility policy.
Measured and monitored patient EKGs.
Kaiser Permanente Walnut Creek Medical Center- Emergency Room Walnut Creek, CA
Emergency Department Technician II
12/2015 - 09/2016
Worked as part of team to execute proper care of body mechanics and safety of patient.
Recorded patients' medical history, vital statistics and test results in medical records.
Provided on-call care at all times of day and night.
Completed clinical rotations in Geriatrics.
Tested patients' blood glucose levels.
Treated patients with strokes, head traumas, comas and intracranial hematomas.
Managed caseload of 20 clients, providing education, treatments, IV therapy, venipuncture and wound care.
Performed pregnancy tests and sent specimens for laboratory testing.
Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.
Worked as part of team to ensure proper care of body mechanics and safety of patient.
Performed lab tests and communicated results.
Kaiser Permanente Richmond Medical Center Richmond, CA
Medical Assistant
06/2008 - 02/2015
Prepared patient rooms prior to their arrival.
Managed both clinical and administrative duties in a medical office setting.
Provided patients and families with emotional support.
Promoted personal and co-worker safety.
Developed and maintained effective relationships through effective and timely communication.
Communicated with patients by phone and via written correspondence.
Read and recorded temperature, pulse and respiration.
Maintained a clean, orderly and well-stocked environment.
Sensitive to the needs of geriatric patients.
Kaiser Permanente Walnut Creek Medical Center- Emergency Room Walnut Creek, CA
Emergency Department Clerk
02/2015 - 12/2015
Registering all patients coming into the Emergency Department.
Collecting all co-pays, past due bills.
Preparing patients for hospital admittance..
Entering insurance information
Medi-Cal authorizations
Meeting all quotas for department
Kaiser Permanente Richmond Medical Center Richmond, CA
Medical Assistant
06/2007 - 02/2015
Prepared patient rooms prior to their arrival.
Maintained clean and organized work area with adequate supplies and reagents.
Read and recorded temperature, pulse and respiration.
Cleaned and organized patients' living quarters.
Maintained and calibrated lab instruments and equipment.
Maintained a clean, orderly and well-stocked environment.
Acted as a liaison between physician and patient.
Monitored patient stability by checking vital signs and weight.
Kaiser Permanente Hayward Sleepy Hollow Medical Offices Hayward, CA
Medical Assistant
07/2005 - 06/2007
Read and recorded temperature, pulse and respiration.
Cleaned and organized patients' living quarters.
Prepared, stained, cover slipped and catalogued cytology specimens.
Maintained and calibrated lab instruments and equipment.
Maintained a clean, orderly and well-stocked environment.
Comforted patients and provided them with reassurance and encouragement.
Kaiser Permanente Richmond Medical Center Richmond, CA
Occupational Health Technician
05/2004 - 07/2005
Performed pre-employment screenings, asking appropriate questions and following department guidelines.
Offered information and materials on a number of health-related topics, including smoking cessation programs, flu prevention and proper hand washing.
Provided company health services to employees post-hire, including vaccinations and drug testing.
Coordinated with doctors and registered nurses to develop care plans for patients.
Served as a liaison between patients and physicians to assist patients in understanding their treatment plans.
Sound, ethical and independent decision-making ability consistent with medical protocols.
Kaiser Permanente Richmond Medical Center Richmond, CA
Medical Assistant
04/2003 - 05/2004
Monitored patient stability by checking vital signs and weight.
Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Sterilized medical instruments as needed.
Kept facility stocked with necessary supplies, equipment and instruments.
Communicated with patients by phone and via written correspondence.
Education and Training
CCMC ANTIOCH, CA
Certification in CPT -1 CPT#001000778
2015
Completed continuing education in [Phlebotomy Technician 6 CE's
Phlebotomy License Department of Public Health Richmond, Ca
SBCC Santa Barbara, CA
Associate of Science in Liberal Arts
2014
Minor in [Behavioral Sciences]
Major in [Social Sciences]
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