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Customer Service Specialist

Location:
Stone Mountain, Georgia, United States
Posted:
August 31, 2018

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Resume:

Stephanie Graves C: 470-***-**** ac6vxt@r.postjobfree.com

PROFESSIONAL SUMMARY

Customer service professional with more than ten years of progressive administrative supervisory and employee development

Ability to multi-task with problem-solving and resolution

PROFESSIONAL EXPERIENCE

STARBUCKS - Barista

Atlanta, Georgia. 03/2018 - Present

Effectively multi-tasking with taking and fulfilling orders

Accurately balancing cash register and credit card payments

FAMILY DOLLAR STORES - Assistant Manager (Promotion)

Clarkston, Georgia 11/2014 - 11/2017

Key functions:

Oversaw administrative and supervisory functions of store employees

Ensured employees were effectively trained and managed daily cash counts

Efficiently managed inventory by stocking and recovery at store closing

FAMILY DOLLAR STORES - Customer Service Associate

Clarkston, Georgia 3/2014 - 11/2014

Key functions:

Assisted customers with product selection and purchases

Inventory management

Accurately balanced daily cash receipts

VIDEO COPYING SERVICES, INC - Warehouse Associate

Atlanta, Georgia 4/2013 - 7/2013

Key functions:

Accurately processed orders for duplication

Managed product shipments with preferred cargo carriers

THREE DOLLAR CAFE - Restaurant Server

Chamblee, Georgia 4/2011 - 4/2012

Key functions:

Accurately took guest orders, delivered meals in a timely manner, and processed guests' payments

Followed all OSHA regulations to ensure quality maintenance

EDUCATION

AMERICAN PROFESSIONAL INSTITUTE

Decatur, Georgia 2010

Medical Assistant Diploma With Honors

Five-time Director’s List Recipient



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