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Customer Service Administrative Assistant

Redwood City, California, United States
August 31, 2018

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Administrative Assistant

Redwood City, CA 94061 650-***-**** Over 28 years of office management, including administrative, executive and supervisory experience. Excels at prioritizing, completing multiple tasks simultaneously and following through to achieve department goals. Recognized for exceptional organization and time management skills. Dedicated team player striving to achieve success in a growing company in need of strong management and administrative leadership.


Extensive data management, Microsoft Word, Outlook, Word, Excel, PowerPoint, SharePoint, Quick Books Pro, ISP for Linxus, HCM Workforce Management for Payroll.

Office Administration and support, filing, payroll, scheduling, estimates, event planning, documentation, travel arrangements, employee development, HR support.

Works well under pressure achieving all scheduled deadlines while maintaining a strong attention to detail.

Issue resolution, both customer and vendor, using creative thinking/problem solving. PROFFESIONAL EXPERIENCE

Administrative Assistant/File Maintenance Manager, Safeway, Belmont, CA 5/2005 – Present

Maintains accurate payroll and time and attendance for 125 employees.

Schedules outside vendors to perform store repairs.

Responsible for ordering all office supplies/equipment.

Organizes and plans in-store employee meals and events.

Supervises as many as 25 employees with responsibilities including staff development, goal setting, administering reviews, scheduling, hiring/disciplinary action, training, HR support.

Responsible for all promotional, store signage and in-store marketing materials.

Maintains Store Manager’s calendar and correspondence.

Responsible for maintaining the accuracy and integrity of all pricing for a high-volume grocery store (over $1,000,000 sales/week).

Closing Manager, Safeway, Redwood City, CA 3/2001-5/2005

Recognized for outstanding achievement in Customer Service. Ranked #1 store for Outstanding Customer Service (out of 20 competing stores).

Responsible for ordering, stocking, inventory management, check stand supervision and operation.

Supervised and evaluated up to 150 employees.

Designed and implemented store merchandising and displays. Administrative Assistant/Co-owner, Bill’s Chem Dry, Belmont CA 1/1990-3/2001

Responsible for all office administrative functions for a mid-sized carpet cleaning/Janitorial company.

Duties included estimates, hiring, scheduling appointments, employee scheduling, accounts payable, accounts receivable, payroll, customer service, advertising, ordering all company supplies and maintaining all company files.


A.A. Degree/Accounting Major, Skyline College, San Bruno, CA-1985 HIPPA Compliance Program, High Level. Safeway, Belmont, CA-2016 California Harassment Awareness and Prevention Program, Safeway, Belmont, CA-2018 Frontline Leadership Program, Safeway, Pleasanton, CA-2003

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