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Security Officer Customer Care,cctv operator,security team leader

Location:
Doha, Doha, Qatar
Salary:
2500
Posted:
August 31, 2018

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Resume:

Benson Mbugua Kimani

Email; ac6vrx@r.postjobfree.com, Tel; +974********

Summary

Professional Security Guard equipped with excellent communication skills who consistently maintain detailed logs of important events. Able to adapt quickly to new environments and comfortable being physically active for entirety of extended shifts. Efficient and organized security guard and surveillance professional with eleven ten years in security compliance.

Highlights

Proficient with CCTV

Quick learner

Adaptable

Solid work ethic and integrity

Surveillance of premises

Experience

Qatar Security Services December 2017 to current

Professional Security Officer

Doha

Monitoring and controlling traffic movement within the property.

Controlling unauthorized parking / Restriction of access.

Enforcing all policies related to the specific posting where the officer is working.

Escalating incidents to the appropriate persons or department as the situation requires.

Random patrols conducted at every time.

Assisting the customers with full quality customer care services.

Ensure a warm welcome to the guest/ customers on entering the organization premises..

Ensuring the safety of clients and Protecting their properties and premises.

Transguard Group Security October 2011 to June 2017

1.Professional Security Officer

Park Regis Kriskin Hotel, Dubai

Greeting Guests warmly with friendly and respectful manner.

Maintaining broad knowledge of all Hotel outlets, services and promotions.

Contributing to team effort by accomplishing related results needed.

Verifying and filing property removal authorization.

Controlling access into any specific area identified at sensitive duty posts.

Monitoring and diverting any unregistered guests to reception.

Monitoring and controlling traffic movement within the property.

Controlling unauthorized parking / Restriction of access.

2. Professional CCTV Operator June 2012 to April 2016

To operate and monitor all systems within the Control Centre

To liaise with the Police, other agencies and members of staff

To record all events and actions taken

To report equipment failure to the site supervisor

To maintain a secure system for providing data

3. Professional Team leader

Submitting of daily reports to senior security managers/supervisors as well as other departments in concern.

Handle daily incoming and outgoing emails.

Ensure records are kept in an approved safe place for future references.

Ensuring excellent communication towards teammates and management at large.

Ensuring investigations, regular monitoring and patrolling of the hotel premises are conducted normally.

Ensuring a humble and polite manner is recognized while calling and answering phone

Calls.

Enforcing all policies related to the specific posting where the officer is working.

Escalating incidents to the appropriate persons or department as the situation requires.

Random patrols should be conducted at every time.

Assisting the customers with full quality customer care services.

Ensure a warm welcome to the guest/ customers on entering the organization premises..

Ensuring the safety of clients and Protecting their properties and premises

Wellsfargo Security Services August 2009 to October 2011

Professional Security Officer

Nairobi, Kenya

Patrolling.

Completing visitors / contractors log books.

Issuing and collecting all property keys.

Monitoring and controlling access of all vehicles into the property.

Professional coarse

1).Certificate in Dubai Police Academy, Department of Protective Systems.

2).Certificate in Basic Fire Warden Safety Course, Emirates Aviation Collage.

3).Certificate in Basic customer service course.

4).Certificate in security systems operator, Department of protective systems.

Education

Mombasa Polytechnic- Certificate in Graphic Design & Media Studies

Makupa High Secondary School- Kenya Certificate of Secondary Education

Coast Secretarial and Computer College- Certificate in introduction to computers &windows95/98

PERSONAL INFORMATION

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Nationality Kenyan.

Height 5.6 ft.



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