Customer Service Sales

MICHAEL SAMUELS

Phone: ***- ***-**** Email: ****************@*****.***

Possess a well-rounded educational and professional background in customer service, operations, consumer affairs, and business objectives. Solid record of accomplishments while developing, implementation in maximizing team building, marketing strategies, and team budget analysis.

Strategic Planning

Client Relationship Management

Team Leadership & Mentoring

Sales & Marketing Management

Microsoft Outlook, Power Point, Word, and Excel

PROFESSIONAL EXPERIENCE

QUANTUM AUDIO VISUAL SOLUTIONS, MIAMI, FL 08/2012-Present Part-time Operations & Logistics

Worked on the home and business installation/technician team

Kept a careful inventory of all equipment and tools provided by the company

Conducted appointments at customer homes and businesses for installations

Completed repairs when needed or replacements for equipment failure

Tested and activated equipment

Explained to customers how their system works once install was preformed STRIPES STORES, LUBBOCK, TX 05/2016-Present

Seasonal Sales Clerk/Promoted to Assistant Store Manager

Greeted customers when they arrive

Built customer rapport and offer assistance

Made up sell suggestions to customers based upon items they have selected

Processed customer sales transactions using the POS (point-of-sale) machine

Stocked and replaced all merchandise

ADVANCED DEVELOPMENT

Texas Tech University, Lubbock, TX, Human Sciences with concentration in Psychology, Nutrition, & Addictive Disorder and Recovery Studies (Bachelors Degree Obtained 2017) South Plains College, Levelland, TX, Criminal Justice (Associates Degree Obtained 2015) ACCOMPLISHMENTS

Texas Tech University, Lubbock, TX, Track & Field

2016 All ‘Big Twelve’ Conference Honors in the Decathlon South Plains College, Levelland, TX, Track & Field 2014 Outdoor National Champion Decathlete

2015 Indoor/Outdoor National Champion Decathlete

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