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Human Resource Director

New York City, New York, United States
August 31, 2018

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Amber Santana

** ******* *** ******, ** ***** Tel. 862-***-****


Dedicated and passionate in developing strong employee relations and exceeding organizational goals. High integrity standards and professionalism with more than 8 years of experience in Human Resources Management.

Professional Experience

RBF International LLC 2017 - Present

45 Fernwood Ave

Edison, NJ

USA Human Resources

Director & Office Manager

Responsibility include:

Assign to manage the Human Resource Department & Office Administration with-in the USA.

Responsible for the day to day operations of the company Headquarters.

Manage the implementation of new policies, procedures, compensation strategy & programs for the HR Department and the company.

Supervise and provide consultation to managers on staffing needs, plans, compensation and benefits.

Develop a budget to provide salaries; depending on experiences and level of expertise.

Responsibility to bring on board candidates, manage the entire cycle of hiring and paperwork, approving vacation requests, handling grievances and overseeing the departure or exit interviews of employees.

Initiate the entire cycle for the Human Resource Department (policies, hiring protocol, set up payroll system, orientation, open vendors account etc., Stablished the entire start up from the ground-up of the company. Its doors just opened in the United States.

Implemented in different states, different procedures to be in comply with the state and federal labor laws.

Manage and supervised a group of more than 15 Retail Head Managers in different locations.

US Mobile Phones Inc. 2017

Brooklyn, New York

Human Resource Director


Responsibilities include:

Maintain relationships with recruiters, negotiated with agencies for temporary staffing and managed the referral program.

Recruit, interviewed, test, and selected employees to fill vacant positions.

Plan and conduct new employee orientation to foster positive attitude toward company goals.

Retain personnel records of transactions such as hires, promotions, transfers, performance reviews, and terminations.

Respond to employee inquiries regarding benefits and policies.

Preparation of spreadsheets for year-end salary and bonus updates, quarterly budgets, quarterly realization and hours reports for the company final year closing.

Have the ability to interact with the teams from different sites and support their personnel needs and request.

Communication skills, in both written and oral form in English and Spanish.

Process payrolls for e-commerce department, site employees and corporate hearquarter.

Ensuring benefit plan contributions are properly processed and accounted for

Maintain and process employee payroll tax records, staying current on relevant federal and state regulations

Print, sort, and distribute payroll checks to various offices and departments

Handle garnishments, deductions, and vacation/sick accrued.

HRIS knowledge and BDB combine with AMG Time System.

Respond to employee inquiries and requests regarding payroll matters.

Maintains client confidence and protects operations by keeping information confidential.

Perform other duties and special projects as requested by management.

Handle all required documents pertaining to FMLA, OSHA, STD/LTD.

Office of the Mayor, City of Newark

Committee to Elect Ras Baraka for Mayor 2013-2017

Newark, New Jersey

Chief Clerk – HR Generalists

Responsibilities include:

Planned, supervised and coordinated the clerical activities for the Mayor’s office which included the following departments: Mayor’s Office, Communications Department, Affirmative Action, Public Defender and Municipal Courts

Established guidelines and coordinated the activities for the administrative staff in the Mayor’s office

Compiled and presented the budget for the Mayor’s office to be presented before the Municipal Council

Managed budget request and presentation to be implemented for state approval

Established bi-weekly payroll input and process using PeopleSoft and QuickBooks.

Created employee handbook for the office which outlines specific office procedures and disciplinary actions

Planned office initiative to cut cost for overall department to improve efficiency

Made recommendations to the Mayor and Chief of Staff regarding the utilization of staffing resources, budget management and employee training procedures

Own the on-boarding process of all new employees

Developed outreach strategy for Latino business community

Certified ESL instructor

Managed fundraising events in the Latino Business community to support the Mayor’s Campaign

Managed call time database for voters to registered

Responsible for managing the Northward Office.

Organized community events in the Latino community providing a platform for the Candidate to consistently engage with new audiences

Interacted with the community engaging them into voting

Marlton Pike Foods LLC 2008-2012

Camden, New Jersey

Human Resource Manager

*Business Closed

Responsibilities included:

Managed the operations of the business administration including payroll through ADP

Mentored, coached and shadowed our Executive Staff

Complied with federal, state and local municipal policies, procedures and regulations

Advised employees of their benefits: health, pension and PTO

Performed bank reconciliations, cash flow, budget and administrative activities as needed

Excellent customer service and employee relations

Monthly reports in sales of profit or loss.

Interviewed prospective candidates and manage the entire hiring cycle.

Prepared the training module for new hires.


Chief Clerk – New Jersey Civil Service Commission

ESL Tutor- Volunteers of America


Kaplan University – Iowa, Iowa

Bachelor Criminal Justice

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