Resume

Sign in

Mental Health Medical

Location:
Munford, Tennessee, United States
Posted:
August 30, 2018

Contact this candidate

Resume:

DOROTHY ANN GAY

*** ****** ***** *****

Munford, TN 38058

901-***-****

ac6vni@r.postjobfree.com (preferred)

Summary

Multi-talented and experience in correction facilities, mental health environments as well as state and local employment and agencies. Hard working and dedicated to top outcomes. Reliable and able to multi-task and inspire to increase responsibilities. Work well under pressure and adaptable to changing environments and demands. Time-management capabilities, as well as communication skills and problem solving are tools used to complete any given assignments. Establishing rapport with clients, patients, family and staff are strong and have a proven record. Meticulous and committed to working with a larger team to develop and deliver high quality services and care, guidance to a diverse patient-client population and helping with planning and organizing activities consistent with agencies goals and mission statements.

WORK HISTORY

Grievance Clerk 2

West Tennessee State Prison

Henning, TN October 2015 to February 2018

Grievance Clerk job description includes handling collective agreement bargaining with negotiations, arbitrations and mediation. Responsible for developing and implementing policy avoidance measures as well as ensuring that policy and procedures are adhered too. Effectively compose replies requiring some knowledge of rules, regulations and policies to answer questions relating to departmental activities. Investigate different varieties of grievances using judgment, interpretation of regulations, policies and render judgment or decisions that are normally limited by established departments’ policy. Conducted unit cell visits with inmates to preform reviews of supervisors, wardens and commissioner responses or to schedule hearings. Coordinated conference meetings for inmates, management and internal departments to solved diverse problems.

Medical Records Clerk/Scheduler January 2014 to October 2015

West Tennessee State Prison

Henning, TN

Filing charts, loose paperwork and MAR's (medical assessment reports). Process medical consults and emergency room visits for approval of appointments. Prepared forms for response including local appointments, inmate care request and arrange transportation and security. Purge charts for transport to Nashville and other facilities archives. Researched mailed responses for Legal Disability Claims. Schedule appoints for eye clinic, medical consults and dispensing of glasses. Maintained corrected cell locations, outgoing chain, routing chain. Pulled parole charts, punitive charts, and labs and routing logs for nursing staff and medical doctor’s review. Verified x-ray logs for faxing and medical bills for payment. Did completed entries for accident and incident reports, physical examination results and release of information documents into database.

Information Secretary 3/Assistant Receptionist Clerk

Department of Mental Health

San Pablo, CA February 2009 to December 2013

Provide administrative and clerical support. Keep actively up-to-date knowledge of applicable State and Federal Laws and Regulations. Effectively controlled the release of proprietary and confidential information for general client list. Review and provided comments on adequacy of documents and took necessary steps to cure any deficiencies, pulled medical records for medical appointments and maintain filing into charts, created and maintained database programs, entered billing and clearing billing reports, maintained closing and opening episodes, per-screened charts pulled for reports for financial status and insurance coverage. Entered changes for therapists, change of address, and pull face sheets, answered phone calls, took messages and looked up medical records, made copies and sent faxes to other facilities, schedule interpreters for external and internal non-English speaking clients and called clients to remind of appointments. Consistently maintain the safety, respect and dignity of clients. Cooperated with other mental health related agencies and organizations in community activities.

Administrative Assistant 2

California Department of Corrections

Vacaville, CA April 2004 to December 2008

Maintain medical charts, confidential personnel and inmate files, licensing and CPR compliance records. Practice sound, ethical and independent decision-making ability consistent with medical protocol for California Medical Facility, Department of Mental Health, and Mental Health Crisis Department. Tracked and prepared various files, created tracking system for TB and Hepatitis records. Handle incoming calls, schedule appointments for staff and inmates conferences. Took dictation and transcribed records for Infection Control Committee meetings. Organized and coded all documents related to due diligences for acquisitions. Ordered supplies and complied reports for infection control staff, prepared offer letters for potential candidates, tracked and maintained flu shots for California Medical facility, Department of Mental Health, Mental Health Crisis Department and personnel staff, entered and tracked TB shot of inmates.

Showroom Manager October 1997 to June 2003

UCC Total Home

San Clemente, CA

Handled shipment of records and tracked all daily orders, learned to double sales from $25,000 to $50,000 monthly, reviewed purchase orders for accuracy and entered them into database systems, completed freight claims and handled refund authorizations (RA) for lost or damaged merchandise, process time sheet, weekly bank deposits and major customer services for this privately own company.

Administration Assistant 1

Sacramento, CA

Assembly Woman Patricia Wiggins March 1990 to September 1995

Answered and responded to phone calls and greeted customers and clients, coordinated travel arrangements and special events. Typed correspondence and memorandums and handled inquires daily from the public, handled grievances, research analysis for fact finding, prepared for negotiation and used discretion, to apply and interpret policies, act as EEO coordinator in absence of executive assistant and consulted in resolution, of conflicts, followed procedures and policies in the labor relation field, handle election certification procedures.

SKILLS

Computers & Mathematics

Collect statistical data, consult with managerial or supervisory personnel, follow data storage procedures, use relational database software

Education & Social Services

Classify information according to content or purpose, conduct training for personnel, confer with managers, instructors, or customer representatives, empathize with others during counseling or related services, index information resources, manage detailed case records in a social work setting, participate in staff training programs, use current social research, use library or online Internet research techniques, work with persons with mental disabilities or illnesses

Entertainment & Media

Ensure correct grammar, punctuation, or spelling, proofread printed or written material, transcribe spoken or written information

Financial Services

Compile data for financial reports, compute financial data, disburse checks to satisfy accounts payable, maintain account records, operate business machines, operate calculating devices, prepare bank deposits, prepare correspondence relating to financial discrepancies, prepare reports, prepare tax reports, process account invoices, process invoices, process payroll documents, records, or checks, use accounting or bookkeeping software, use spreadsheet software

General Skills

Advise clients or customers, answer customer or public inquiries, calculate monetary exchange, collect payment, communicate technical information, communicate visually or verbally, conduct or attend staff meetings, consult with customers concerning needs, develop budgets, develop or maintain databases, distribute correspondence or mail, enter time sheet information, evaluate importance of incoming telephone calls, examine files or documents to obtain information, file or retrieve paper documents and related materials.

Healthcare

Code data from records, complete patient insurance forms, fill out insurance forms; maintain dental or medical records, process medical records, record medical history or data, review records for completeness, use knowledge of medical terminology.

Management & Office Services

Answer calls using switchboard, answer questions from employees or public, arrange teleconference calls, assign work to staff or employees, assist with business or managerial research, calculate rates for organization's products or services, carry messages or packages, collate printed materials, communicate with customers or employees to disseminate information, compile itinerary of planned meetings or activities, date stamp messages, mail, or other information, develop policies, procedures, methods, or standards.

Science & Engineering

Examine products or work to verify conformance to specifications, oversee work progress to verify safety or conformance to standards.

Service & Sales

Access media advertising services, analyze sales activities or trends, arrange merchandise display, conduct sales presentations, develop advertising strategy, develop travel itinerary, escort group on city or establishment tours, order or purchase supplies, materials, or equipment, oversee sales programs, prepare rental or lease agreement, process orders for merchandise, process returned merchandise, receive or disburse cash related to payments received, resolve customer or public complaints, sell merchandise, sell products or services

Skilled Trades

Measure, weigh, or count products or materials

Transportation

Requisition stock, materials, supplies or equipment

Reading Comprehension, Active Listening, Writing, Speaking, Mathematics, Critical Thinking, Active Learning, Learning Strategies, Monitoring

Social Perceptiveness, Coordination, Negotiation, Instructing

Complex Problem Solving

Quality Control Analysis

Judgment and Decision Making

Time Management, Management of Material Resources, Management of Personnel Resources

EDUCATION

Opelika State Tech/ Business Education/Administration- Opelika, Alabama

Southern Union State/ Marketing/Early Childhood Education- Wadley, Alabama



Contact this candidate