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Executive Assistant Customer Service

Englewood, Florida, United States
$24 - $28,000 per year
August 30, 2018

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*** ******* **** *

Rotonda West FL, *****

606-***-**** cell

Deborah Music



Phlebotomist / MRI technician assistant

/ Office Manager

Highly motivated and able to perform in a variety of functions, with a proven ability to improve company operations, enhance customer service and multi-task while presenting a professional image with attention to protocol and quality of services to patients. Areas of Skill

Compassion. Ability to put nervous and distressed patients at ease.

Ability to implement procedures and policies for streamlining office Systems.

Good communications and public relations skills “a people person”.

MS Office (Word, Excel, Access, Power Point, Publisher, FrontPage, and Photoshop)

Good leadership skills. Have trained and oriented staff. Experience March 2007 – Present Medical Imaging Group, LLC 606-***-**** Paintsville, KY MRI Technician Assistant and Site Representative.

Responsibilities include verifying procedure and patient identification obtaining patient medical history, scheduling, insurance precertification, positioning patients on MRI scanner. Communication between MRI company and physician’s office, hospital or clinic. Keeping a daily inventory of and ordering all MRI supplies. Aug 2005 – 2007 B & H Gas / Bud Rife Construction 606-***-**** Harold, KY Administrative Assistant

Responsibilities include accounting and bookkeeping functions, customer service, keeping office functioning, facilitating and assisting Public Service Commission audits and implementing audit recommendations. Created an efficient filing system and updated billing software files.

Jul 2003 – Jul 2005 Medical Imaging Group, LLC 606-***-**** Paintsville, KY Office Manager

Worked with owners to implement administrative policies and procedures for upstart company. Responsible for designing office from layout and phone system to office machines and administrative structure. Creating office forms and computer files. Supervised driver and technologists. Worked with Radiologists to create a delivery system for interpretation of MRI from film to reports. Feb 2001 – Apr 2003 Phoenix Healthcare, LLC Prestonsburg, KY Executive Assistant

Started in client relations assisting clients in service delivery. Assisting technologists with patients and assisting client staff with administrative demands. Later promoted to Executive Assistant handling communication and correspondence for CEO and CFO.

1998 – 2001

Freelance Photography

Clients include:

Fine Arts Gallery, Houston, TX

University of Texas,

School publications and Brochures, Dallas TX

Schloss Bal Moral,

Portrait Brochure, Bad Ems, Germany

1996 – 1998 Collin County Community College Plano, TX Media Productions Program Assistant

Instructed and assisted students with media projects. Photographed all school functions.

Worked with designer to take ideas and concepts to produce publications. Photographed the images, Developed film and printed the photographs for all brochures and directories.

Education May - June 2018 Horizon Healthcare Institute Port Charlotte FL Phlebotomy certification

June 2018 Phlebotomy National examination

1996 -1998 Collin County Community College, Plano, TX Business Administration and Computer Science.

Interests Photography, Gardening, Carpentry, Computers, Community Service. References James Whited, BSADD – Financial Director 606-***-**** John Finney, Medical Imaging Group, LLC – CEO 606-***-**** Joshua Hamilton, MIG – MRI Technician 606-***-****

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