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Manager Project

Chantilly, Virginia, 20152, United States
August 30, 2018

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Specializing in improving customer experience, while driving increased revenue, I deliver excellence in BizDevOps project management, by streamlining data to solve business problems and improve intelligence, enabling accelerated, proactive, business decisions, to organizations seeking a dynamic, self-motivated, results-oriented, collaborative problem-solver, to build winning partnerships.


Client: Verizon (XO Acquired by Verizon) April 2017 – Dec 2017

Integration Program Management Office (PMO) PM / Contractor – DISYS

Client: XO Communications

Strategic Office (SO) PM / Contractor – DISYS Mar 2016– April 2017

IT PMO PM / Contractor – DISYS Oct 2015 – Feb 2016

As Integration PMO PM, managed an average of 4 Agile, Biz/Dev/Ops, remote, cross-functional, Verizon/XO Product and middleware integration projects, with average CapEx budgets of $200K each and average team size of 20.

As SO PM, managed an average of 10 strategic, remote, cross-functional, Agile, Biz/Dev/Ops projects, with average CapEx budgets of $400K each and average team size of 15 each, with objectives of optimizing cost structure and profitability and differentiating products and services.

Increased data accuracy, traceability and visibility, driving improved forecasting and proactive business decisions.

Integrated 5 On-Net OSS into data warehouse, stabilizing and standardizing building construction data, automating 80% of manual workflows, providing location reporting and analytics tool for upsells.

Automated 75% of Access Management’s manual processes, driving $1.17M in annual savings, by integrating 3 OSS, normalizing and standardizing data, automating workflow and providing executive analytics tool for predictive modeling.

Designed Marketing Data Warehouse while teaming with service provider, to provide online reporting and analytics, to enhance Sales leads and Marketing campaigns, estimating $750K annual revenue generation.

Differentiated products and services and improved customer experience.

Launched 3 new CPE rental router options in high-speed ports, to improve customer options and generate YOY growth of 15%.

Launched Office 365/IBM SoftLayer, providing customers with additional cloud options, forecasting 2017 revenue growth of $250K.

Launched new uptime Netcool functionality, generating customer tickets based on low usage, giving customers online visibility to these tickets and uptime deviation reporting, estimating a 15% increase in circuit sales.

As IT PMO PM, managed 2 remote, Biz/Dev/Ops cross-functional IT projects, with average CapEx budgets of $300K each and average team size of 15, with objective of streamlining data to improve customer experience.

Replaced legacy Ceridian HRIS payroll platform with the new Ceridian DayForce application, delivering real-time workflow and reporting to the business and enhanced real-time features to employees.

Deployed PeopleFluent HCM application, eliminating spreadsheets and providing managers with compensation business intelligence and analytics, to attract, retain, engage and motivate employees.

Client: Fannie Mae

PM Consultant – iWorks Corporation FEB 2015 – June 2015

Simultaneously managed 4 strategic, cross-functional work streams, with objective of increasing enterprise pricing and underwriting operational efficiency, through delivery of big data “completeness and correctness” recommendations.

Expertly facilitated collaboration among Biz/Dev/Ops to ensure timely proposal delivery.

On Sabbatical Due to Family Circumstances MAR 2014 – JAN 2015

Client: SourceAmerica

PM Consultant – The Midtown Group, LLC Oct 2013 – feb 2014

3 month contract to baseline schedule for new Line of Business (LoB) launch and to conduct down selection of ERP/CRM vendors.

Conducted Biz/Dev/Ops status meetings with C-Level Executives to ensure timely business unit delivery.

Scheduled and monitored assignments for community rehabilitation program (CRP) contract, RFI creation, LoB branding and CRP training development.

Scheduled and led ERP/CRM vendor customer reference meetings.

Client: Fannie Mae

PM Consultant - Collabra Consulting May 2012 – Oct 2013

On Sabbatical Due to Family Circumstances JAN 2011 – Mar 2012

Managing Consultant - Celerity Consulting - Managed 10 on-site Celerity Consultants Jul 2007 – Dec 2010

Simultaneously managed an average of 3 IT, remote, cross-functional projects, with budgets ranging from $500K - $2M each, with an average of 10 – 15 team members each.

Integrated processes and data for Single Family and Multifamily business channels into Enterprise Data Repository by aligning the IBM Banking and Financial Markets data Warehouse with the secondary mortgage market.

95% on-time delivery over 6 years.

Client: Freddie Mac Jul 2006 – Jun 2007

Senior Managing Consultant – Navigant Consulting - Managed 5 Navigant Consultants

Simultaneously oversaw 7 top corporate initiative projects, with budgets ranging from $500K – $1M, to strengthen internal controls and achieve accurate and timely financial reporting, while supporting Finance PMO.

100% on-time delivery over 1 year.

Monitored scope, budget and schedule baselines to ensure program health and conducted transparent executive-level briefings to report portfolio status.

Client: Verizon Aug 2004 – Jul 2006

Senior Manager - Architech Corporation - (Acquired by Navigant on 7/01/06) - Managed 5 Architech Consultants

Directed cross-functional team of 15 Verizon technical professionals integrating four databases into one Teradata system while identifying revenue-impacting processes to resolve revenue leaks.

Conducted regular status briefings with Biz/Dev/Ops, while driving project to completion on time and within budget and scope.

Client: Freddie Mac

Principal Consultant - Keane Jan 2004 – Jul 2004

Supported 2003 Close-the-Books effort in several concurrent capacities, including serving as a Resource Manager administering forecasts for staff of 125; staffing resource requests; maintaining resource repository, contact lists and organization charts; and providing executive analysis and reporting.

Gathered project requirements, set direction and oversaw small software maintenance efforts.

Client: Concert

Development Manager- VistaRMS 2002 – 2003

Simultaneously directed and delivered 4 client-server releases in 5 months while leading 12 technical professionals in development activities, which segregated AT&T and BT Settlements Tracking and Resolution System (STARS).

Central point-of-contact for Biz/Dev/Ops.


Systems Development Manager 1996 – 2001

Achieved recognition for job excellence with 2 concurrent peer-nominated annual awards and retention bonus.

Responsible for all aspects of project, budget and personnel management of 20 Java professionals tasked with developing front-end business solutions in a web-based environment.

Directed portfolio development effort that supported an application architecture strategy for migration to an N-Tier environment from various other platforms.

Managed development of new data-rating engine for the Sprint Integrated On-Demand Network (ION) initiative, delivering on time and within budget with level of effort triple any estimate previously accomplished in organization.

Managed the first divisional iterative development project converting an Oracle Forms Port Configuration Automation (PCA) application into a web-enabled application, which was instrumental in decreasing transaction times by 30%, streamlining processes and reducing cost of doing business.

Improved Employee Attitude Survey score 18% by implementing standard processes and procedures for administrative and technical activities.


Technical Manager 1990 – 1995

Provided e-commerce technical consulting and strategic planning for executives in NIH and DOD while supporting EDS’ Federal EC market segment.

Managed the development of the Federal Government’s Contractor Registration System supporting E-business initiatives, as well as software enabling small businesses to do business with the government electronically.

Supervised the design of an internet-based procurement system incorporating online catalogs and secure credit card processing for the National Institutes of Health that integrated commercial off-the-shelf products into existing administrative and financial systems to decrease procurement cycle and reduce cost of doing business.

Represented EDS at various electronic commerce and Internet forums.

Systems Development Supervisor - Participated in two large competitive procurements

Skills Inventory

Professional Development

Change Management Training – 9/12/16 – 9/16/16 Prosci

PMI-ACP Certification – 7/7/15 Project Management Institute

Bare Knuckled Project Management (BKPM) Training – 10/13/14 Think Systems, Inc

CSPO Certification – 9/24/14 – 9/25/14 CollabNet

CSM Certification – 9/13/14 – 9/14/14 bearded Eagle

PMP Certification Training – 10/19/13 – 10/20/13 Project Management Institute

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