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Customer Service Manager

Location:
Moncks Corner, South Carolina, United States
Salary:
15
Posted:
September 01, 2018

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Resume:

BARRY FERGUSON

*** **** ****

MONCKS CORNER, SC *9461

843-***-****

Summary of Qualifications

•Over thirty years of work experience and thorough knowledge in work environments such as logistics, shipping and receiving, painting, car detailing, plumbing, floor tech, retail, sales and management.

•Strong organizational, analytical, and time management skills, extremely detail-oriented with excellent oral and written communication skills.

•Extremely productive in a high volume, high stress, environments.

Professional Experience

Warehouse Picker– XPO Logistics – Hanahan, SC. – (2016 – Present)

•Efficiently pick customer’s orders for shipment, ensuring that the correct number and type of product is loaded and shipped

•Assemble various types of merchandise for shipment

•Carry orders to shipping location with material handling equipment

•Tag or mark orders as requested

•Operate forklift in performance of order filling duties when required

Car Wash Attendant – Americana Carwash, Mt. Pleasant, SC – (2012 – 2016)

•Vacuum, clean and maintain vehicle interiors, including dashboards, consoles, carpet and car seats

•Clean door trims and hinges

•Wash and polish vehicle exteriors and blacken tires

•Drive vehicles through automatic car washes

Sales Manager – Fifth Avenue Fashion, Moncks Corner, SC – (1991 – 2011)

•Responsible for overseeing daily store operations, setting up floor and window displays, stocking merchandise and working with vendors verifying orders and shipments

•Assisting Store Manager in sales tracking and reporting, inventory control, employee payroll, and training and managing store associates

•Assisting customers in selecting and purchasing merchandise, operating cash register and ringing up merchandise, and ensuring excellent customer service by giving quality service and resolving issues

•Performing nightly inventory duties, closing out cash drawer

Wrecker Driver/Apprentice Mechanic – Gethers Gas & Grocery, Moncks Corner, SC - (1991-2007)

Wrecker Driver

•Assisting customers with towing their vehicles, occasionally making minor repairs on the highway when necessary

Apprentice Mechanic

•Troubleshooting vehicles for defects, performing oil and filter changes, tune-ups, repairing or replacing auto parts such as tires, windshield wipers, brakes, and removing and replacing batteries

•Maintaining garage and shop equipment, dissembling and cleaning vehicle parts

•Assisting with mechanical and auto body repair work

Education

Dewitt High School, Bronx, New York- Graduated 1980

References:

Available Upon Request



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