PROFESSIONAL EXPERIENCE

DENISE LEWIS

ac6uz9@r.postjobfree.com

650-***-****

Summary

• Accomplished, strategic and results driven administrative professional with over 10 years in business operations, human resources, finance and marketing.

• Extensive experience as an HR personnel with strong administration skills.

• Proven project management skills, ability to multi task and manage multiple assignments successfully meeting priorities and deadlines.

• Strong organizational, excellent internal/external communication skills within a diverse community.

• Self-motivated leader who thrives in a fast-paced environment requiring minimal direction.

• Adept at operating HRIS software and other software computer applications.

• Exceptional orientation skills and a team player.

Highlights

• Benefits implementation & administration

• Employment regulations & policy development

• Recruiting & retention

• Pension administration & other insurance plans

• Manage, implement back office operations and policies in a matrixed environment.

Human Resources

• Analyzed and evaluated benefits services, coverage and options available through insurance and investment companies to determine programs best meeting needs of organization.

• Processed monthly billings from insurance providers; reviewed for accuracy codes and payment.

• Managed open enrollment period during 4th quarter, prepared all communication.

• Administered, processed, maintained company benefit programs including health & welfare plans, short and long-term disability, worker's compensation, 401k, Flex Spending Accounts, COBRA, leaves of absence.

• Conducted benefit overview during new hire orientation.

• Managed vendor relationships.

• Assisting in recruitment procedures, scheduling training, and tracking performances.

• Issued IDs to employees and created electronic and physical files.

• Served as a point-of-contact to handle all employee queries, and liaised with insurance agency.

• Record employee information related to attendance, vacation, sick leaves, and performance in the company database.

• Researched current salary trends for the open positions by studying the concerned industry, and revised job descriptions as necessary.

• Conducted exit interviews of employees and understood their complaints/ feedback to develop a positive work environment at the firm.

• Ensured accurate employee performance reports and employment records by performing annual HR file audits including hiring, terminations, transfers, and training schedules

Administrative Business Partner

• Provide top notch administrative support to C-level executive and other members of the executive team.

• Responsible for the coordination of activities (operations and planning) ensuring timely flow of information to and from the executive.

• Handle details of a highly confidential and critical nature in a fast-paced professional environment.

• Independently manage multiple tasks and projects with competing priorities and deadlines.

• Screen and prioritize communications and opportunities from external and internal sources, organize and maintain administrative processes.

• Anticipate needs and proactively bring together appropriate people and resources to support the executive in addressing issues.

• Prepare meeting agendas; assist and provide research/background information, content development, support the creation of presentations.

• Manage travel arrangements and proactively coordinate the pre-planning of trips with various internal functions, including arranging international travel, visas, agendas and necessary contacts, country information. Provide support in the preparation for meetings including tracking, monitoring and following the progress of open action items, etc.

• Liaise with board of directors, advisory board members and internal, external customers and partners.

Marketing & Communications

• Plan, coordinate, execute external/internal communications and events for the Adobe Consumer & Business Partner Programs.

• Review communications to partners and internal partner teams to ensure the right message, to the right audience using the right channels.

• Write text and produce partner content for SKO & MAX User conference; invitations, landing pages, web portals, email communications, surveys, connect sessions and live events.

• Collaborate with Adobe sales leaders, global and regional partner managers and regional communication leaders.

• Conduct surveys on the success of our partner programs.

• Drive and implement quarterly communications for Adobe remote women in the field.

• Direct & manage logistics for corporate sales & marketing events, partner enablement programs, webinars, sales kick off, user conference, trade show coordination & president’s club.

• Negotiate favorable cost effective terms and conditions with vendors and service providers. Demonstrated knowledge and experience in developing and managing budgets.

• Direct and managed two annual non-profit gala events catered to 400+ community members, politicians, press and major donors with focus on raising funds to support foundation objectives.

• Liaise with customers, partners; entrusted to unfailingly present a competent, professional, and courteous face for the organization.

• Instrumental in the development of company advisory board to include program objectives, curriculum, participation requirements.

Work History

Oct 2012 – Present Adobe Systems, Field Operations & Marketing Professional

April 2011 – Oct 2012 Pageonce, Inc. (start-up) Business Partner, Marketing Professional

Dec 2007 – March 2011 Flock, Inc. (start-up) Business Partner, Events Management

Jan 2002 – May 2006 Blazent, Inc. (start-up) Business Partner, Events & Marketing Professional

Education

1995 – 1998 Canada College, HR, Legal, Business

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