Industrial Engineering Intern
Resume:
Boben Philip MBA, BS Electrical Engg.
Professional with 7 Plus year of experience in Projects, Supply Chain & Logistics, Manufacturing Operation and Business management. EAD (Form I-765) available, sponsorship not required. Address
1025 E Orange ST
Apt 119 Tempe AZ 85281
Phone
*****.******@*****.***
https://www.linkedin.com/in/bobe
n-philip-724765a
Business Skills
Project Management
Operations & Manufacturing
Product Quality
Logistic & Supply Chain
Customer Service
Vendor Management
Process Improvement
Strategic Cost Management
Client Management
Forecasting
Supplier Management
Contract Evaluation
Team Management
Stakeholder Management
Cross-functional Coordination
Software Skills
MS Office
SQL Server R2
MS Visio
IBM SPSS
Minitab
Certificates & Training
• High Impact Presentation by Dale
Carnegie Training
• DMAIC by DHL Express India (P)
• Front End Supervisor training by
Crompton Greaves India
• Six Sigma Green belt training by
Crompton Greaves India
Area of Interest
• Operational research
• Data Analysis & Modelling
• Supply Chain Management
Professional Experience
Industrial Engineering Intern -- DHL Express USA -- June 2018
• Summer Intern at Customer Service Development Department, DHL Express USA
• Working on Data consolidation and reporting the development of the Customer Service department
• Analyzing and evaluating bottleneck in the inbound calling process
• Developing workforce management strategies to handle inbound & outbound calling Project Manager Clearance Process Improvement -- DHL Express India -- June 2016 – Nov 2017
• Managed Project activities from the conceptualization stage to the execution stage
• Implemented global and national strategic projects along with managing process improvement
• Supervised implementation of user acceptance tests and live platform
• Implemented online custom clearance of system at DHL Delhi gateway
• Handled import custom clearance activity and DHL Delhi gateway
• Coordinated with service-centers, transit hubs and gateways for timely deliveries
• Created process maps and project schedule for the implementation of projects
• Reviewed & Facilitated customer specific requirement with sales and customer teams
• Analyzed data, forecasted various trend for higher performance
• Proactively coordinated with sales team for delivery in the promised transit time
• Managed productivity and performance through publishing performance report and KPI trends
• Managed process Improvement to achieve optimum service and cost performance
• Worked cross-functionally to develop process map for business process improvement
• Conducted training session & provided update on internal and external strategies to team Senior Executive Engineer -- Crompton Greaves Mumbai -- Jul 2013 -Jun 2015
• Handled Latin America and EMEA customer base for Factory Inspection and After-Sales
• Hosted business presentation for clients on testing facilities and manufacturing quality process
• Prepared Inspection Test Schedules, Manufacturing Quality plan for critical clients
• Coordinated contract review meetings for multiple clients along with sales and design team
• Coached clients on the operation, maintenance, and troubleshooting
• Investigated product non-conformity and failure analysis with Design and Production teams
• Led the NABL (National Accreditation Board for Testing and Calibration Laboratories) accreditation of Crompton Greaves Mumbai Transformer test laboratory
• Delivered 5% cost reduction in the procurement and repair of equipment through negotiations
• Achieved 10% reduction in Test Bed Rejection by Implementing Process monitoring Executive Engineer -- Crompton Greaves Mumbai -- Jun 2010 -Jun 2013
• Handled High voltage testing on power transformer and Reactor
• Analyzed Product Quality checks and Implemented Quality Norms in the production stage
• Conducted Routine, Type, and Special Type test during factory acceptance test
• Analyzed and validated Factory test result and site test results for commissioning clearance
• Facilitated Project Kick-off meeting with client and sales team Graduate Engineer Trainee -- Crompton Greaves Mumbai -- Jul 2009 -Jun 2010
• Handled low voltage testing of the Power transformer
• Conducted In-process quality tests during the manufacturing Education
• XLRI-Xavier School of Management Jamshedpur, India ACSB & AMBA Accredited Master’s in Business Administration, 2015- 2016
CQPI - 5.135/7.500
• National Institute of Technology, Kurukshetra, India Bachelor of Technology, Electrical Engineering, 2005- 2009 GPA - 8.88/10.00
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