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Manager Store

Location:
Norfolk, Virginia, 23505, United States
Salary:
$55,000 p/yr
Posted:
August 29, 2018

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Resume:

HOLLY LUNDELL

**** ********** **. *******, ** ***05 540-***-**** ac6uvz@r.postjobfree.com

Skills Summary

As a Patient Service Representative, I have acquired medical office skills and knowledge. My background in retail management has given me the ability to coach and manage a full staff, makes executive decisions for a team, multi-task, and prioritize tasks. My eagerness to learn more about the medical administration field has helped me excel in my classes towards my medical office administration certificate.

Education

Medical Office Administration Certificate / Kaplan University / 2019

Experience

Patient First

Patient Service Representative April 2018 – Current

Registering and discharging patients accurately.

Notifying the nurse to evaluate patients as directed.

Answering incoming calls in a warm and friendly manner.

Collecting patient payments accurately.

Providing patients with receipts.

Providing itemized statements for patients as requested.

Providing positive, warm and friendly customer service in all interactions.

Fostering teamwork and a positive, professional atmosphere.

Completing other duties as directed.

Ann Taylor, LOFT

Kelly McKibben 646-***-****

Store Manager June 2017- January 2018

Developed new opportunity goals for all employees.

Performed security and self-audits.

Recruiting, hiring, and networking.

Created investment and development plans.

Audit employee performance to ensure business protocol is followed.

Followed through with all employees to ensure goals were met.

Ann Taylor, LOFT

Kelly McKibben 646-***-****

Sales Lead Manager May 2016- June 2017

Daily operations including opening and closing registers, monitoring hourly sales, and establishing team goals.

Performed security and self-audits.

Recruiting, hiring, and networking.

Performed audits for sufficient stock.

Audit employee performance to ensure business protocol is followed.

Acted Store Manager role and assumed higher level authority and responsibilities.

Assisted DM in store transition which includes restructuring personnel and properly training current personnel, organizing, and establishing new store goals.

BCBGMAXAZRIA

Mary McGee 703-***-****

Assistant Manager August 2015- May 2016

Performed security and self-audits.

Traveled with DM to perform audits on multiple stores.

Traveled to multiple locations to train new management staff in daily operations, business protocol, and self-audits.

Recruiting, hiring, and networking.

Ensured company security procedures were followed.

Acted Store Manager role and assumed higher level authority and responsibilities.

Assisted DM in store transition which includes restructuring personnel and properly training current personnel, organizing, and establishing new store goals.

Ann Taylor, LOFT

Kelly McKibben 540-***-****

Sales Lead Manager September 2014- August 2015

Daily operations.

Performed security and self-audits.

Recruiting, hiring, and networking.

Performed audits for sufficient stock.

Audit employee performance to ensure business protocol is followed.

BEBE

Maria Spriggs 703-***-****

Set daily goals for the store.

Daily retail operations.

Performed store audits.

Recruiting, hiring, and recruiting.

Trained new staff on basic business protocol.

Acted Assistant Manager role and assumed higher level authority and responsibilities.

References:

Carol Arce

BCBGMAXAZRIA

District Manager

540-***-****

Tabitha Belcastro

Ann Taylor, LOFT

Store Manager

540-***-****

Yelba Menacho

Michael Kors

Store Manager

703-***-****



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