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Management Project

Gaithersburg, Maryland, United States
August 29, 2018

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Davinder Singh

Gaithersburg, MD 301-***-****


Experienced professional in Infrastructure and project management with exposure to various project management ways (Waterfall, agile/scrum). Greatest successes have been achieved in the areas of Technology combined with project/program management. Driving Infrastructure implementations with cross-functional teams to deliver infrastructure projects on time and within budget. Successfully led multiple engagements to deliver measurable business value by architecting new services and technology. Effectively aligns and integrates resources and processes using project management with service management. Presentation and interpersonal skills are demonstrated based on working with senior management in various enterprises. Versatile contributor with experience in lot of core technologies, team building, top-flight consensus-building, problem-solving skills and the ability to take difficult decisions.

“Hands-on” approach with successful delegation of work to team members. Swiftly comprehends the “big picture” and executes the boldest of organizational visions. 3-time recipient of Spacenet’s “Achievement Award'.

IT Strategy IT Infrastructure IT Project Turnaround IT Architecture / Design IT Transformation IT Integration Global IT Risk Management Engineering Team Management Networks Cloud Project Management Service management(ITIL/ITSM) RFP’s

Work Experience


Sr Project Manager – Infrastructure Service management

Selected to manage the implementation of Infrastructure service management for department covering services, systems, storage,network, applications etc. Streamlined the process and reduced the delay in phase based on knowledge of Infrastructure and project management.

Accenture, Washington, D.C. 2011 – March 2017


Completed 12 network infrastructure transformations & migrations across: RFP response, assessment, strategy planning, migration, cost analysis, Scope of work,operations and deployment for clients from leading utilities to financial services to transportation firms.

Practice Development

Worked on RFPs for Australia, Japan and US for different industries for Infrastructure with values ranging from $1.2 M to 5M

Infrastructure Project Management

Led Applications and IT services /data center post-merger integration for Satellite Imagery Company

Project lead for merger of service and performance management for planned merger of two mobile service providers. Developed the roadmap and queries to integrate the systems.

IT infrastructure transformation project aimed at reducing resource usage via outsourcing QA / Shared Services for African Country Financial Services Ministry. Solution based on using wireless, mobile, fiber and microwave infrastructure

Developed RFP for carrier service to develop realistic solution

for Gained federal government approval for deployment phase following on-time & within budget execution of Phase 1.

Gained approval from CIO/CTO country’s 32 largest banks when developed requirements.

Gained Federal approval when developed business case and high level design.

Trained 10 office staff on service management.

Nominated by CMD for 2 additional bank engagements for 5-year IT strategy and outsourcing of services.

Leading U.S. retail chain migration plan developed for shifting centralized data center to cloud (i.e. Office 365, ServiceNow).

Defined Scope of work and contract condition

Avoided post-migration issues by recommending pre-migration user training plan.

Enabled realistic view of site readiness for 1st time when created tool to gather migration requirements.

Captured add-on network projects when delivered on-time infrastructure risk assessment for Leading North America Transport Company

Lead onshore and offshore team of 5 on > 5 mediums: i.e. TDM, fiber with MPLS, satellite / microwave, sensor system for tracks & supporting devices

Instituted new risk management approach to security, project management and strategic planning by establishment of Agile collaboration with all related departments

Developed “as is” analysis and risk mitigation results.

Recommended integration of security and multiple network monitoring systems, e.g. CA Spectrum, Solarwinds and custom-built monitoring systems

RFP response and design for Metro system that used wireless and signaling co-ordination connection to command center

Developed network security solution for deployment approach of new security standards based on virtual environment as Project Lead for Technology Tools Manufacturer

Developed solution based on VMware. VMware NSX features highlighted for network services with new enterprise security standards. Approach to SDN introduced with VMWare NSX.

Managed traffic between servers and network by leveraging distributed firewall.

Comcast, Baltimore, MD 2007 - 2009

Network Engineering Manager

Drove $4.3 M budget to manage network engineering services for TV, VOIP, Internet access & Enterprise network services. Led infrastructure, financial planning & resource allocation for 24/7 operations.

Project Management

Reduced IT cost by ~25 % when developed asset management to leverage resources across region

Managed team of 10 including conducting annual performance reviews and personnel growth plans

Led transition to digital channels from analog & worked to acquire high-speed internet using DOCSIS3.

Analyzed usage & developed capacity plan based on forecast & planned upgrades to subscriber services.

Worked on root cause analysis and upgrades with support desk.

Reduced risk to engineering network when identified, planned and designed Network Access Control.

Spacenet (Sagenet), McLean, VA 2000- 2007

Senior Network Engineer

Designed and supported up to $6 M, 2-year, IT solutions for > 50 customers across: Fortune 500, federal agencies, hotels, restaurant, oil and small-to-medium size business. Collaborated with team of 7 engineers to design and support ISP setup; formulated environment for managed network and hosting services.

Turnaround Management

Managed Holiday Inn account for technical issues. Migrated from legacy protocol to IP followed by managed services. Worked with development team for performance of front desk applications.

Reached 10,000 chain stores with managed services introduction for fast growing retail chain when managed network access deployment project to 1 access location per day

Ensured service continuity with deployment of disaster recovery.

Worked on pre-sales requirements, pilot testing, and network design.

Devised, managed and deployed 6 network hubs / data center setups with NOC centers at customer locations

Served as lead technical resource for network requirements analysis, migration, network performance and execution of new/modified network services.

Managed SLAs for shared managed services within hybrid network using landline and satellite system.

“Top Achievement” Award winner (6


SV National Institute of Technology Gujarat, India

Bachelor of Science in Electronics and Communications

Merit Scholarship for Engineering Studies


CBAP: Certified Business Analysis Professional

CWNA: CWNA Wireless Network Administrator

ACN: Communication Industry Generalist,

ITIL: ITIL v3 Foundation

ACN: Retail Industry Generalist, ACN

AWS: Certified solution architect (Trained)

Comcast University : ePMP

Technical Training & Memberships

Training: Cloud PaaS Academy, Accenture 1, ServiceNow Foundations, ServiceNow 1, Value-Driven Program and Service Management, Accenture 12, VMware NSX Foundation, VMware 15, CMMI

Memberships: AITP and CIBC

Technical Skills

Project Management: SharePoint, Microsoft Project, Visio, PowerPoint, Excel, Jira -(Agile/Scrum, Waterfall)

Infrastructure Monitoring: Solarwinds, Zenoss, HP NMMi, CA Suite(Spectrum), Wireshark, PRTG, Nagios, Splunk, WhatsUp Gold, ServiceNow

Operating Systems: Windows (XP, Vista, 7, 8, 10), Solaris, Unix

Virtualization environment: VMWare, Citrix

Network devices: Cisco, Juniper, F5, Brocade

Cloud: Amazon, Microsoft Azure, Office 365

Productivity Tools: MS Office, WebEx, WebEx Connect, Adobe Connect, Skype

Datacenter Hardware: Dell/IBM servers, EMC SAN, Radware, F5, Cisco PIX, Cisco Switch, SonicWall Firewall

Security: Secure Application Software Development, Application Security Testing, Vulnerability Scanning, Intrusion Prevention/Detection Services (IPS/IDS),Splunk

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