Sign in

Engineer Support

Naches, Washington, 98937, United States
August 28, 2018

Contact this candidate


MICHAEL KIM CHASE 520-***-****

Highly ambitious telecommunications professional with 20+ years’ field experience. Proficient in Linux, UNIX, MS Dos, TCP/IP, and Wi-Fi. Harris 20/20 Certification/ SS7 Certification; DMS Supernode Basic Certification; Excell Certification/SS7 Certification; Mitel Generic 217 Certification; and Ericsson APG40 and MGW Certification.


Telecommunications Consultant, MC Solutions, Naches, WA. 9/2015-present

Provide outstanding telecommunications and data equipment installations and technical support to a wide range of business and residential customers.

Senior Ground Support Specialist, Iridium Satellite, Tempe, AZ 6/2008-9/2015

Responsible for performance monitoring and maintenance of all Gateway communications elements.

Analyzed trouble reports and resolved the problem(s). Maintained Ericsson AXE-10/APG-40 GSM/BSC Network Switch and HLR/VLR.

Worked with TelLabs 5320 DACS, Cisco routers and switches, proprietary SMS processing equipment, satellite receiving antennas, proprietary voicemail system, UNIX/LINUX, and MS OS servers.

Installation and Support Tech 2, PhoenixSoft, Inc., Phoenix, AZ 3/2006-6/2008

Responsible for installation and tech support of voice over Internet.

Installed Polycom phones using Cat 5 cable, DSLAM, ZHONE, Cisco, 2Wire, Asterisk and AMP, and Routers.

Installation and Support Tech 2, PhoenixSoft, Inc., Phoenix, AZ 7/2000-9/2003

Deployed and implemented new switching software for Excell EXS 2000 platforms including X-Net and SS7.

Senior Systems Technician, TelTrust, Inc., Salt Lake City, UT 12/1998-7/2000

Maintained switching, billing, and peripheral equipment using Harris 20/20/LX Digital Network Switching Platform both locally and at six different remote sites.

Network Switching Engineer, Telegroup, Inc., Fairfield, IA 10/1995-11/1998

Maintained Harris 2020/LX and DMS-250 digital network switches.

Extensive SS7 and ISDN testing. Installation and maintenance of switching equipment in United Kingdom, Netherlands, Switzerland, and New York.

Maintained WAN for remote access to switches and peripherals. Ordered T-l s for switch augmentation.

Extensive trouble shooting experience using Sage and TTC Test Sets


Telecommunications Technology, Perry Technical Institute, Yakima, WA


Contact this candidate