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Customer Service Pharmacy

Location:
Brandon, Florida, United States
Posted:
August 28, 2018

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Resume:

Nareshbhai Patel

**** ********* **

Brandon, Florida 33511

813-***-****

ac6ugx@r.postjobfree.com

OBJECTIVE: To obtain a pharmacist position with a reputable company or healthcare provider

EXPERIENCE

Walmart Pharmacy 5760 Dec. 2016 - Present

Tampa, Florida

Staff Pharmacist

Wal-Mart Stores, Inc. is an American multinational retail corporation that operates a chain of discount department stores and warehouse stores.

Walmart Pharmacy 6968 June.2014-Present

Riverview, Florida

Pharmacy Manager

Established and cultivated significant relationships with physicians, nursing, and other allied healthcare staff necessary to provide quality pharmacy services and customer support.

Maintained the highest levels of customer service at all times; immediately identified, addressed, and resolved all customer service issues.

Provided relevant information to patients regarding drug dosage and drug interactions.

Recommended over-the-counter medications and available medical devices to pharmacy customers.

Developed open communication and teamwork among pharmacy staff in order to improve operations.

Proactively performed multiple pharmaceutical functions, such as filling prescriptions, counseling patients, maintaining paperwork, and ensuring customer satisfaction through monitoring operational workflow and to prevent errors.

Led and supervised a strong pharmacy team as well as evaluated their performance to ensure safe and legal processing, compounding, and delivery of prescription.

Walmart Pharmacy 941 May.2004-June 2014

Brandon, Florida

Pharmacy Assistant Manager

Proactively performed multiple pharmaceutical functions, such as filling prescriptions, counseling patients, maintaining paperwork, and ensuring customer satisfaction through monitoring operational workflow and to prevent errors.

Coordinated activities associated with purchasing of pharmaceutical drugs; organized and returned all outdated and/or recalled medications while monitoring and maintaining inventory.

Held responsibility for quality assurance, security of controlled substance, and disposal of hazardous waste drugs, as well as all aspects of adherence to licensure requirements.

Initiated and operated successful community-based immunization program.

Utilized computerized pharmacy information management system and Excel to track inventory and maintain accuracy of pharmacy records.

Walmart Pharmacy 925 Aug.1994- May 2004

Pharmacy Manager

Established and cultivated significant relationships with physicians, nursing, and other allied healthcare staff necessary to provide quality pharmacy services and customer support.

Maintained the highest levels of customer service at all times; immediately identified, addressed, and resolved all customer service issues.

Provided relevant information to patients regarding drug dosage and drug interactions.

Recommended over-the-counter medications and available medical devices to pharmacy customers.

Developed open communication and teamwork among pharmacy staff in order to improve operations.

PROFESSIONAL EXPERIENCE, AWARDS, & CERTIFICATIONS

BHLS/CPR: Adult, Child, Infant & AED Training-Certified

APHA Approved immunization certification course

Florida registered pharmacist PS 29066.

Member of Florida Pharmacy Associations since 2001

Pharmacist of the year two years

SKILLS

Proficient in Microsoft Word, Excel, Outlook, and PowerPoint

Excellent communication and presentation skills

Strong leadership skills

Fluent in Gujarati and Hindi

EDUCATION

St. Johns University college of Pharmacy 1993

Jamaica, New York

Bachelor of Pharmacy

S.P University 1987

Gujarat, India

Master of Organic Chemistry



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