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Project Service

Location:
Miami, Florida, United States
Posted:
August 30, 2018

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EXECUTIVE SUMMARY SNAPSHOT

**+ Years of IT BPM Program / Project and Operation Leadership Successes

Average Project $2M Size of Products / Services 5+ SMEs & Global Support team 1-yr Duration

Overall $20M+ IT Solutions Deployments Business Growth, $5M+ incremental Revenue Boosts and 10%+ BPM Improvements

Delivering High-Impact Packaged Enterprise Systems (ES: ERP, CRM, ECM, EPM, EDWM & COTS/NDI) and Custom Development Applications mostly for Data Analytics and Business Intelligence (BI) Solutions across various highly secured hosting service platforms and infrastructure

Versed in Oracle EBS, ASCP, OTM, HCM, HFM, oBIee, OIM, GRC, SCM, CRM & OTO in Oracle Public Cloud service (SaaS/PaaS/IaaS) pyramid or On-Premise service; 3rd party solutions like MS Office & Dynamics, MSBI Stack/Power BI, SalesForce, Backstop and FIS Investran/Integrity

Dynamic Hands-on Expert Project Manager Change/Support Agent Data Scientist and Analyst with industry best practice certifications

(PMP, CSM/CSP, ITIL, DS, CISA/CRISC, etc) and building transparent scalable BPM, PMO, QA, Risk, Audit Compliance Processes and Controls

Proficient in hybrid AGILE-Scrum framework, CRISP-DM model, SDLC-Waterfall & DevOps methods, and expertise of project delivery tools like MS Projects, Visio, Jira, Confluence and applications essential scripting languages like SQL, R, JSON, XML, HTML, PHP, etc as a developer

Fueling growth and profitability via prudent planning, process improvement and adaptable project leadership in IT solutions deployments

Consistently recognized for providing exemplary leadership in project delivery service governance and stakeholders collaboration

PETE SHOMADE, MBA, PMP, CSM-P, ITIL, CISA-M, DS

Miami, FL 33179 305-***-**** ac6u9s@r.postjobfree.com IT PROFESSIONAL MANAGEMENT Collaborate and contribute proactively to enhance growth Valued Skills & Strengths

IT Business Process Management

IT Program / Project Management

IT Service Management & Support

Change Management & Turnaround

IT Operation / Security Management

IT Risk Management QA Audit Compliance

Testing & Integration ETL / EII / EAI CI / CD

System Analysis / Design / Development Delivery

Data Science Data Warehousing / Mining

Analytics Business Intelligence Governance

SLA & Vendor Management

IT Consulting & Advisory Services

RFP & Procurement Management

Team Leadership & Motivation

AGILE SDLC Software Development

12+ Years of Impactful Technology Expertise

RIALTO CAPITAL MANAGEMENT, Miami, FL May 2018 to Present Real estate investment and asset management company focusing on turnaround strategies for distressed and undermanaged assets. Project Management Office (PMO) / Project Professional (PM/Consultant) Contracted to effectively manage projects to deliver maximum value and benefits to the organization. Responsible for the entire project lifecycle from planning to implementation by balancing scope, schedule, budget, quality, and risks while ensuring efficient use of resources to deliver projects successfully. High visibility role that regularly interacting with executives including the CFO, CIO and other members of their teams. Also, responsible for executive engagement and reporting on the state and performance of initiatives within the assigned project portfolio. Specific duties include:

• Facilitate project management industry best practices and methodology in the areas of scope, risk, issue, change, stakeholder, communication, cost and schedule management to successfully deliver projects; work closely with technical leads to manage secured Identity Access Management, ERP and CRM projects following appropriate SDLC-Waterfall methodology and AGILE-Scrum framework.

• Manage large (over $1M budget or over five team members) or multiple small projects concurrently and oversee interdependencies for cloud-based automated office and accounting integrated systems like MS Office 365, Oracle JD Edwards (JDE) and Netsuite, Backstop, FIS Integrity and Investran. Also, coordinate deliverables of product/service vendors/integrators/service providers in line with SLA and SOPs.

• Deploy MSBI Stack/Power-BI for integrations and reporting Investment/Treasury performance dashboard from JDE or other sources.

• Control and communicate project budget, scope, schedule, progress, issues and risks; complete change requests as needed and submit to appropriate sponsor for review and sign-off.

• Develop budget and schedule estimates for new project requests; develop business case including cost-benefit analysis & project plan to garner executive approval.

• Conduct regular update meetings with executives and management to inform and alert them of any project issues and risks including any project plan variances.

• Lead program and project reviews to discuss significant challenges and/or high-risk items providing recommendations as to whether to continue, change, place on hold or discontinue the initiative.

• Perform regular health checks of project and schedule, and facilitate key tollgates along each major milestone, phase or sprint to ensure acceptance criteria is met.

• Stay informed of industry technical/ business trends and collaborate with executives, business and IT to evaluate opportunities that may add value to the organization.

IT / Service Delivery Leadership

Boost efficiency 10%+ annually by streamlining service delivery. JASMICS FOUNDATION INC., Miami, FL Nov 2017 to Apr 2018 Nonprofit 501(c)(3) organization charity championing children health and learning services Business Process Management (BPM) / Project Professional (PM/Consultant) Pete Shomade, Page 2

Miami, FL 33179 305-***-**** ac6u9s@r.postjobfree.com Contracted to drive overall planning, development, implementation and support of cloud IT and operational strategies to fuel donor stewardship encompassing seasonal giving campaign development, multi-channel advertising digital marketing via social media and email. Led operations streamlining, IT infrastructure optimization, database management, and statistical reporting enhanced transparency. Delivered QA of donation services like PayPal and resolve issues with fundraisers and vendors/service providers. Also:

• Managed project scope and resources and remediate risks and issues by creating adaptable project plans, budget estimates, functional and technical specifications, etc consistent with established change management, service delivery/level agreement and SoxHub processes.

• Developed content strategy and optimized contents to grow the community and fundraising across various social media.

• Deployed business logic analytics with MSBI Stack/Power-BI/Dynamics 365/Office 365 Suite and other scripting tools like SQL, R/Python.

• Organized detailed weekly Ads campaign analytics status reports of clickthrus, etc and strategy recommendations. Tracked detailed Ads analytics Citrix Tableau Scorecard to measure and realign goals, ensuring engagement and growth across Twitter, Google and Facebook.

• Established objectives and KPI benchmarks for measuring impact and success of fundraising initiatives net of BOTs clickthru statistics.

• Remediated service cases in Citrix StoreFront SalesForce with team of designers, marketing, vendor/service providers consistent with SLA.

• Provided regular status reports, conducted team meetings and maintained operational documents, including the SOPs the mission. IT / Business Process Leadership

Increased sponsorships 10%+ annually by streamlining fundraising campaigns.

Bolstered major donor cultivation and solicitation by launching institutional, data-driven seasonal giving programs. ORACLE MANAGED CLOUD & CONSULTING SERVICES, Miami, FL Jan 2004 to Oct 2017 Leading provider of IT ES eBusiness services with $30B+ revenue and 5000+ consultants; ES/ERP like EBS Financials GL, AR, AP, FA, Inv, etc Program Project Management Office (PMO) / PM & Service Delivery Mgr. Recruited to manage full lifecycle of various Oracle ES projects six constraints––scope, cost, schedule, resource, risk and quality for new installation, upgrade or migration implementation project infrastructure and applications. Provided the required leadership on multiple medium sized projects or larger more complex projects by inspiring team members to attain project goals and meet the expectations of the project sponsor as documented in the Project Charter. Created and executed project work plans and refined them accordingly to meet changing needs and adapting the established project management processes and methodology. Undertook the overall direction, coordination, implementation, execution, control and completion of programs ensuring consistency of the multiple projects to company strategy and governance. Projects included many ERP applications and modules functional and technical tracks, especially data conversions/migrations and interfaces integrations for merger and acquisition (M & A). Also, managed, planned and administered program governance and operation of IT and Business project teams which were assigned to a related set of medium and larger sized and complex concurrent projects consistent with the defined processes of the PMO. Worked across multiple business areas to manage and support both IT and business deliverables including RFP development. Formed strong relationship with the stakeholders to escalate project issues and expedite remediation effectively within SLA for timely status updates. Had business and personnel management expertise as a practice manager. Further, has advanced project management communication, negotiation, analytic, and critical thinking skills. Flexible, responsive to input and adaptable with ability to work collaboratively with onsite, virtual and remote teams in:

• Managing the overall planning, execution and delivery of projects of medium to large complexity for innovative implementation and product development initiatives and regularly communicate progress status for PMO governance.

• Defining the project charter and project management plan of scope, schedule, communication, risks and success measures. Developing project estimates and plans to manage the end-to end project execution. Ensuring requirements are captured accurately and completely.

• Use appropriate hybrid of project management methodology SDLC-Waterfall and/or framework AGILE-Scrum to define scope, develop project plan, and execute projects that adhere to guidelines and deliver within cost and schedule.

• Ensuring procurement and provisioning of facility environments for migration, upgrade or fresh install implementation are consistent with the approved solution design for the local On-Premise or Cloud service (SaaS/PaaS/I-DaaS) pyramid model: o Infrastructure: Scalable configuration and sizing of hardware and software at the Data Center with high availability and capacity requirements specific to CPU, VM, Memory, Storage, etc for performance optimization business needs. o Infrastructure: Network connectivity resilience with secured identity and enhanced Firewall, VPN, MPLS and/or other options. o Applications: Complete infrastructure works above as dependency for implementing ES and platform custom works. o Applications: Enable adequate software configuration, setup, development, testing, deployment, production and stabilization. o Support new install and existing systems upgrade or migration minimal cutover impacts and resolve issues in MOS or any PPM.

• Driving solution designs and integrations (ETL, EII, EAI, CI, CD, etc), QA, testing decisions, change controls and audit compliance reviews.

• Strong cross-business unit/IT coordination and acting as the link between the assigned IT team, project resources and key stakeholders. Facilitating day-to-day coordination while adhering to standards and expectations. Work with cross-functional team and vendor/service providers to deliver critical projects.

• Collaborating, developing and sustaining relationship with business partners including system integrators (SI) and vendors. Completed critical deliverables on time as dependencies for overall project by collaborating with SI––OCS, TCS, Accenture, and Deloitte.

• Creating and maintaining project documentation. Responsible for tracking project status and managing project issues and risks including: 1. Monitoring projects on an ongoing basis, evaluating progress/quality, managing issue resolution 2. Managing the process to assess gaps and develop action plans to address these gaps 3. Using problem-solving/critical thinking skills, and independent thinking to overcome challenges. 4. Communication to project team members, key stakeholders and sponsors using various tools like MS Office Suite (Excel, Word, PowerPoint, Access, etc). 5. Arranged tollgate and final closing project reviews and facilitated external reviews using SoxHub, etc. Pete Shomade, Page 3

Miami, FL 33179 305-***-**** ac6u9s@r.postjobfree.com

• Performing revenue and cost model analytics for projections and making decisions and managing forecast v actual variance.

• Defining appropriate key performance index (KPI) measurements (SPI, CPI, EVA, ROI, IRR, NPV, PBP) to project stakeholders.

• Forecasting and reporting on KPIs like planned and actual financial, schedule, resources utilization, velocity and other trends.

• Ensuring project interim and final reviews including completion of tollgate and closure lessons learned and required documentation. Providing information for audits, status reports/dashboards, and Executive review meetings.

• Coaching, mentoring and guiding other project team players across multiple teams (IT & Business areas) as appropriate.

• Driving business process improvement efforts and communicating impact of organizational process changes. Impacts to the Bottom Line via PMO Leadership

Grew overall ES revenue opportunities to $20M+ by expanding existing project assignments and growing new business customer accounts, in close partnership collaboration with sales and portfolio managers.

Increased team’s repeat business by $5M+ in incremental revenue by delivering value-added IT solutions to clients and enhancing quality assurance controls and audit compliance processes governance across all project implementations––earning awards. Leveraged industry best practice methods, frameworks, models and tools to improve project delivery for client delight and retention. Continuous Process Improvements (QA, Audit, and Risk)

Enhanced project governance by 10%+ through building standard PMO processes, systems, and metrics based on industry best practices.

Reduced project risk by 10%+ via strategic analytics, tracking, and reporting of project ‘contract’ deliverables encompassing various KPIs for budgets, schedules and expediting risks/issues escalation and remediation processes. IT and Operational Gains

Improved overall service delivery performance by 92%+ through integrating operations, streamlining internal processes, and re-enforcing QA and Audit Compliance controls consistent with governance.

Enhanced executive management reporting accuracy and timeliness--enabling transparent data-driven decision-making for senior leaders and project sponsors.

Education

Master of Business Administration and Management: NOVA SOUTHEASTERN UNIVERSITY, Miami, FL Bachelor of Science in MIS and Economics: MORGAN STATE UNIVERSITY, Baltimore, MD Industry Professional Certifications

Project Management & Service Support: PMP by PMI.org, CSM & CSP by ScrumAlliance.org, and ITIL Foundation by ITIL.com Risk Management, Quality Assurance & Audit Compliance: CRISC & CISA by ISACA.org, and CIA by TheIIA.org Data, Analytics & Business Intelligence: Data Science (DS) by TDWI.org Technology Skills & Abstracts

Methodologies: SDLC-Waterfall, AGILE-Scrum & CRISP-DM with Oracle Unified Method POC strategy for PJM, AIM/ABF, EDWM, etc Tools: HTML/PHP/XML, PL/SQL/SAS/JSON/R/Python/C++, MSBI SQL Stack/Power-BI, MS Project, Visio & Office Suite, Confluence, Jira, PPM, SoxHub Major Projects Scope & Complexity Key Clients Successes Awards & Recognitions

• Led various projects in ES eBusiness

Financials, HR, Supply Chain, CRM, Data

Analytics & BI, etc of $2M average size,

1-yr duration; leverage hybrid methods

• Implementation types included fresh

install, upgrade or migration in cloud

computing or on-premise

• Deployd, managed and mentored

global team of 5+ SME leads of DBA,

SA/NW, ESC, BA and Support Analysts

aligned to the Client and/or SI teams

• Air Liquide – Complex Install Footprint

• TKE – Major Release Upgrade/Migration

• Coke – Critical Upgrade Turnaround

• Metro/Veritev – Migrations for M & A

• Clopay – Major Release Upgrade Beta

• Alcoa – Complex EXA Major Upgrade

• JDSU – Critical Complex Upgrade

• Novartis – Complex Pharma EXA Install

• Genzyme – Complex Pharma Upgrade

• OMCS Pacesetter Award

• OMCS President’s Cup Award

• OCS Estimating Method Award

• OCS Quality Assurance Governance

• Britannica.com 1st $1M+ RFP Win

“Consistently recognized for providing

exemplary leadership in project delivery

service governance and stakeholders

collaboration”

Pete Shomade, Page 4

Miami, FL 33179 305-***-**** ac6u9s@r.postjobfree.com Appendix - Proof of Concept Samples

Sample of Weekly Status Report for Management Briefing Dashboard Planning Budget Variance = Estimate – Actual; P&L Financial Variance = Revenue – Expenses; Positive Variance = Budget Surplus or Financial Profit; green is good; Negative Variance = Budget Deficit or Financial Loss; red is bad and requires corrective action to breakeven minimally Other optional sophisticated schedule, capital budgeting and financial investment analyses are SPI, CPI, EVA, ROI, NPV, PBP, IRR, etc Resource Utilization Variance = Availability or Capacity (Budgeted – Time Off) – Work Load; match to skills matrix Positive Variance = Low Utilization; red is bad and requires corrective action to deploy idle resource to be optimal Negative Variance = Over Utilization; green is good, but resource seems overloaded and requires balancing to avoid burnout Velocity or amount of work across iterations/sprints over timeline for predictive long-term planning; burndown/up charts; completed story points & defects Cross functional team story Avg Velocity = Backlog Points / Points per Sprint as in the velocity chart supplement to burndown chart and trending sprint report Consistent Velocity requires team cohesiveness, co-location and cross skillset for collaboration on product increment deliverable else quality will be impacted Project Portfolio Management (PPM) tools for smooth project execution depends on scope, time and PMO governance need. For most projects, teams and approaches (SDLC-Waterfall method, AGILE-Scrum framework or SoxHub), tools below effect timely facilitation, communication, facilitation, documentation, presentation and analyses. Ensure the PPM being considered has these features: Dashboard, Gantt Chart, Scheduler and Tracking for risks, issues, changes, financials, statistics, etc. SDLC-Waterfall phases fit usage of MS Project, Smartsheet and Clarity while AGILE-Scrum sprint processes fit using Jira/Trello, Confluence, Appian, etc. MS Office Suite (Word, Excel, PowerPoint, Access, etc) is essential. Service ticketing systems for incident, change, and problem management under ITIL framework are MyOracleSupport, SharePoint, SalesForce, etc; ServiceNow best facilitates collaboration across queues – no silos. Removed KPI metrics statistical analytics slides on Financial Variance and Resource Utilization Variance as in MS Excel recaps due to confidentiality SDLC-Waterfall/DevOps method or AGILE-Scrum framework sprint increment in Software Product Development with CI/CD and use of other ES/EDWM tools like oBIee/OTBI-P, MSBI/P-BI, etc for custom development extension, migration and integration of data and interfaces (EII-A/ETL) using CRISP-DM model. The Analytics and BI tools have capability to unify data silos (ERP, DWM, Files, etc) and relationships (CRM), build robust Analytics and BI Reports, Scorecards and Dashboards for decision making to accelerate business transformation using the new automated cloud tools like MS Dynamics 365 CRM under the Dynamics Sure Steps Guide for enabling the core solutions (Sales, Service, Finance and Operations, Talent and Marketing) to turn customer relationships into revenue. Sample of Analytics and Business Intelligence (BI) Solutions MSBI/P-BI and oBIee Microsoft Business Intelligence (MSBI) SQL Stack processes of SSIS/collect, SSAS/analyze & SSRS/visualize and oBIee under CRISP-DM model approach



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