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Social Media Customer Service

Menlo Park, California, United States
August 27, 2018

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Vanda Duru

*** ******** *****, **** ****, CA ****3



Recruiter with 15+ years of experience in talent acquisition across a broad range of industries. Success in leading effective strategies to improve recruitment and retention, foster relationships with educational partners, and create new recruitment pipelines. Seeking to leverage background and experience to take next career step in recruitment with a highly respected organization focused on creating strong internal teams.


Full-Cycle Recruiting

Leadership and team building

Successful Client Relations

Business Development

Outstanding Negotiator

Advanced Networking Skills

Self-directed and Motivated

Professional Experience

Southern Maryland Express, United States

Senior Recruitment Officer (Contractor) May 2018 – July 2018

Managed and organized all hiring processes from start-to-finish - recruiting candidates, assessing resumes, interviewing, hiring, and onboarding all new employees

Created and maintained strong relationships with community employment agencies, resulting in status as preferred recruitment company

Strategically managed all social media accounts, promoting company and recruiting employees

Arranged and conducted seminars, tours, and orientations for prospective and new employees

City of Fremantle, Western Australia

Senior Recruitment Specialist Oct 2008 – April 2018

Specialization of sourcing mid to executive level candidates for contract, part time and full time employment opportunities.

Managed full life cycle recruitment process and partnered with HR Manager to develop long-term and short-term recruitment strategies.

Collaborated, influenced, and consulted with senior management on hiring decisions daily

Designed job requirements by assessing department needs and team’s working style

Managed 2 people in the administrative staffing team, including coaching, and development

Extended job offers and negotiated offers with candidates while working closely with the compensation team

Designed and developed internet and external job positing

Facilitated and developed strong, long-term company and candidate relationships for ongoing external referrals

Directed large scale on-boarding project of management and engineering level talent

Worked on contracts, negotiated fees, conducted meetings with the hiring authority to take a complete job order, actively scheduled interviews, and prepped the candidate.

Action Industrial Catering Pty Ltd. Western Australia

Senior Recruitment Officer May 2007 – Oct 2008

Manage the entire recruiting process from planning and sourcing to candidate screening and employment offer

Partner with clients/hiring managers to determine employment needs and to facilitate an effective and efficient recruiting effort.

Utilize a variety of recruitment resources including referrals, databases, websites, social media, LinkedIn and networking events to attract qualified candidates.

Work with clients and candidates to negotiate employment terms and to finalize offers of employment

Responsible for proactively sourcing and recruiting finance and accounting client accounts

Assists hiring managers in developing or modifying job descriptions for new positions

Completes reports and uses metrics to measure recruiting performance

Build upon existing client and candidate relationships and prospect for new business and relationships

Serve as Subject Matter Expert on local job market and competitive salary figures to clients

Resolve sensitive customer service issues in a tactful manner

Shell Petroleum, Dubai/Qatar

Senior Human Resources Officer May 2006 to May 2007

Responsible for developing strategies to target and recruit candidate pool by using a variety of tools and techniques like third-party job boards and industry events.

Monitor and oversee the entire recruitment and selection process like creating job advertisements and qualifying candidates for current and future opportunities.

Responsible for candidate assessment and present qualified candidates to the management team

Handle the tasks of designing, building and implementing innovative recruitment programs

Act as an ambassador of Shell, demonstrating and articulating the values, culture, work environment, benefits, and business strategies to candidate as required.

Perform the tasks of identifying strategic sources for talent and measure results of each source

Handle responsibilities of building a recruitment team aligned with overall business goals


Masters in Commerce: Management of Organizational Change/Leadership Current

Charles Stuart University, Sydney, NSW

Organisational Culture and Engagement Inventory (OCI/OEI) / Human Synergistics, 2015

Life Style Inventory Accreditation (Coaching Tool) / Human Synergistics, 2015

Postgraduate Certificate in Organizational Human Resources & Safety 2015

Murdoch University, Perth, WA

Certificate IV in Training and Assessment (TAA40104) / TSA Australia, 2008

Bachelor of Business in Human Resources Management & International Business 2001

Edith Cowan University, Perth, WA

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