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Social Media, Quality Assurance, Editing

San Antonio, Texas, 78213, United States
August 27, 2018

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Sandra Blum

Quality Assurance Specialist

Sandra Blum

**** ******* ****

San Antonio, TX 78249



* ***** ** ********** **** social media: Facebook, Twitter, Pinterest, LinkedIn, Google+, Tumblr, YouTube and Instagram.

Proficient in Microsoft Word, Excel, PowerPoint, Outlook, SharePoint, Adobe Acrobat Suite.

Experience writing, publishing, and maintaining a blog with WordPress.

Experience in video production.

Experience in audio editing and narration with Adobe Audition.

2 years of experience running a live online fundraising campaign.


Coley & Associates, Inc. / 508 and Quality Assurance Specialist

April 2014 - August 2018, San Antonio, TX

Inspected web applications and software for Section 508 and ADA Compliance.

Inspected client documents and presentations for ADA Compliance.

Provided quality assurance on all products created for corporate clients.

Wrote quality assurance SOPs.

Created presentations for corporate clients using Microsoft Word, PowerPoint, Adobe Acrobat PDF, and Adobe Acrobat Dreamweaver, based upon client feedback and current ADA rules.

Wrote educational scripts for clients based on information provided by Subject Matter Experts.

Composed and sent professional communications.

Wrote content for the company’s Twitter, LinkdIn, YouTube, and Google+ pages.

San Antonio Children’s Hospital / File Clerk

April 2013 - April 2014, San Antonio, TX (Temporary position under Deacon Recruiting)

Inspected Discharged Patient medical records for compliance with hospital regulations.

Composed and sent professional communications.

Filed completed medical records based upon a determined system of organization.

Public Library of Cincinnati and Hamilton County / Library Service Assistant

June 2010 - December 2012 Cincinnati, OH

Provided reference assistance, reading advice, navigation help with online tools which served to increase customer satisfaction for one of the top 10 branches in the library system.

Helped customers navigate the library’s online tools, such as employment resources, homework help, genealogy tools, etc.

Used library automated circulation system to circulate materials to library users, including checking materials in and out, process holds, registering borrowers, and collecting fines and fees.

Developed and implemented a process for organizing and trading materials between branches, which resulted in better communication and a sustainable system.

Composed and posted content on the library’s Facebook and Twitter pages as a member of the library’s newly formed Social Media team.

Christopher & Banks / Sales Associate

May 2007 – December 2012, Cincinnati, OH

Provided superior customer service in person and on the phone in women’s apparel.

Stocked the shelves when new collections arrived.


Saint Joseph’s College / Bachelor of the Arts

August 2006 - May 2010, Rensselaer, IN

Graduated Magna Cum Laude with a BA in English.

Instant E-Training / Social Media Marketing Certification

July 2012

Awards and Volunteer Experience

Social Media Director/ Summer of Service

November 2016- Present, San Antonio, TX

Creates social media posts for Facebook, Twitter, and Instagram

Directs the Big Give SA efforts, beginning in 2017

Volunteer of the Year Award: Summer of Service (SOS) Staff 2018

Crew Chief/ Woodlawn Theatre

April 2017- Present

Crew Chief for “Anything Goes” April 2018

Crew Chief for “The Music of Andrew Lloyd Weber” January 2018

Backstage tech for “How to Succeed in Business Without Really Trying” August 2017

Backstage tech for “Sister Act” April 2017

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