Social Media, Quality Assurance, Editing
Resume:
Sandra Blum
Quality Assurance Specialist
Sandra Blum
San Antonio, TX 78249
******@*************.***
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Qualifications
* ***** ** ********** **** social media: Facebook, Twitter, Pinterest, LinkedIn, Google+, Tumblr, YouTube and Instagram.
Proficient in Microsoft Word, Excel, PowerPoint, Outlook, SharePoint, Adobe Acrobat Suite.
Experience writing, publishing, and maintaining a blog with WordPress.
Experience in video production.
Experience in audio editing and narration with Adobe Audition.
2 years of experience running a live online fundraising campaign.
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Experience
Coley & Associates, Inc. / 508 and Quality Assurance Specialist
April 2014 - August 2018, San Antonio, TX
Inspected web applications and software for Section 508 and ADA Compliance.
Inspected client documents and presentations for ADA Compliance.
Provided quality assurance on all products created for corporate clients.
Wrote quality assurance SOPs.
Created presentations for corporate clients using Microsoft Word, PowerPoint, Adobe Acrobat PDF, and Adobe Acrobat Dreamweaver, based upon client feedback and current ADA rules.
Wrote educational scripts for clients based on information provided by Subject Matter Experts.
Composed and sent professional communications.
Wrote content for the company’s Twitter, LinkdIn, YouTube, and Google+ pages.
San Antonio Children’s Hospital / File Clerk
April 2013 - April 2014, San Antonio, TX (Temporary position under Deacon Recruiting)
Inspected Discharged Patient medical records for compliance with hospital regulations.
Composed and sent professional communications.
Filed completed medical records based upon a determined system of organization.
Public Library of Cincinnati and Hamilton County / Library Service Assistant
June 2010 - December 2012 Cincinnati, OH
Provided reference assistance, reading advice, navigation help with online tools which served to increase customer satisfaction for one of the top 10 branches in the library system.
Helped customers navigate the library’s online tools, such as employment resources, homework help, genealogy tools, etc.
Used library automated circulation system to circulate materials to library users, including checking materials in and out, process holds, registering borrowers, and collecting fines and fees.
Developed and implemented a process for organizing and trading materials between branches, which resulted in better communication and a sustainable system.
Composed and posted content on the library’s Facebook and Twitter pages as a member of the library’s newly formed Social Media team.
Christopher & Banks / Sales Associate
May 2007 – December 2012, Cincinnati, OH
Provided superior customer service in person and on the phone in women’s apparel.
Stocked the shelves when new collections arrived.
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Education
Saint Joseph’s College / Bachelor of the Arts
August 2006 - May 2010, Rensselaer, IN
Graduated Magna Cum Laude with a BA in English.
Instant E-Training / Social Media Marketing Certification
July 2012
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Awards and Volunteer Experience
Social Media Director/ Summer of Service
November 2016- Present, San Antonio, TX
Creates social media posts for Facebook, Twitter, and Instagram
Directs the Big Give SA efforts, beginning in 2017
Volunteer of the Year Award: Summer of Service (SOS) Staff 2018
Crew Chief/ Woodlawn Theatre
April 2017- Present
Crew Chief for “Anything Goes” April 2018
Crew Chief for “The Music of Andrew Lloyd Weber” January 2018
Backstage tech for “How to Succeed in Business Without Really Trying” August 2017
Backstage tech for “Sister Act” April 2017
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